Of the car dealers I dealt with they seemed to be fairly honorable. I did not end up buying the car…read morefrom them but I was pleased with the service and flexibility. Thank you

I bought a "certified preowned" Grand Cherokee here and within a few months the heat / air…read moreconditioning broke down and remained pretty much dead thousands of dollars (and years) later.

Terrible service dept. 3 hrs later after we said we were…read morewaiting for truck for an oil change they bring it into the shop... Wtf, if your too busy let me know ahead of time......now I. Sitting here for another hour...my time is worth money too Terrible service e advisors ​

Just to give you some perspective I have purchased two new vehicles from Schultz Ford over a period…read moreof 1/2 years. I have spent in excess o 75 k total for both. Please understand that this is not an indictment of any salesman on the floor but instead and indictment of dealer management. I am now in the market for a mid sized truck. I went back to the dealers web site thinking I was going to do business with them again. I saw three 2024 rangers on their web site all of which were very attractive to me. I also thought that being a 2024 it would be a better situation for a deal. On Jan 18th I inquired about one of the vehicles and at the same time requested them to send me the Window Sticker because the link was not working. The responses I received either said they were going to check with management or could not provide it to me directly. I addition I was invited to make an appointment by calling. Today I happened to be in the neighborhood and decided to stop by. I walked the lot and found two of the three vehicles I was interested in. I went into the showroom and asked for help. To my surprise I was told that two of the trucks were awaiting parts for a safety recall and the third one was just sold. I did stay to begin the write up of a new truck. When I left I realized that this situation could have been viewed as a Bait and Switch situation. I feel this way because I was never told up front that the vehicles were never available. Especially with the two that were not available because of recall issues which were known well before my inquires. There was no indication on the web site that these vehicles were not available. I feel I might have been mis led into thinking that I had an opportunity to purchase one of those vehicles.

5 stars for a car dealership?! Who knew that was even possible…read more After months of dealing with sleazy dealerships, hidden fees, and insultingly low offers for my trade-in, meeting the team at Volkswagen of Nanuet was so refreshing. They facilitated my purchase from 2 states away & were kind, accommodating, & even humorous for the entire process. They offered me a reasonable amount for my trade-in (RIP Shrek, I hope you found a good home for her) & diligently helped me choose the proper financing option for my situation. I got my dream car out of the situation! The team on my case: - Colin (general sales manager) - Tony (sales specialist) - Wendy (finance manager) I would highly recommend going out of your way (like, multiple states kinda out of your way) to work with this dealership. I certainly would do it again.

I don't normally promote or disparage a business in a public forum but Volkswagen of Nanuet, NY,…read moremight be the first. I brought my 2025 VW in for service yesterday. I was due for the first oil change and I had a warning light for low pressure on a tire. The desk person at the service desk, whose name I will not print, said to me that if the puncture is a sidewall puncture, it was going to cost $350.00 to replace (plus labor). This was even before anyone even looked at the tire. I told her that I was relatively sure that the puncture, if any, was probably a nail in my tread. Two hours later and guess what they told me? Yup, it was a sidewall tear and the tire needed to be replaced. I politely said thank you but no thank you and left. I then brought the car to Lenny at Duke of Oil, in New City, who has been serving the Clarkstown community for God knows how long and guess what. Lenny, who is a respected local businessman told me that it was a skinny little nail in the tread. Imagine that. I went to VW and told them my tale and the manager couldn't have cared less. Bunch of B.S. I am not a fan of deception and deceit and for what it's worth, the service tech that worked on my car should find another line of work. Shame on him and shame on VW of Nanuet, NY.

LISTEN UP! I'm telling you this dealership is the TRUTH! Mercedes Benz in Nanuet take care of their…read morecustomers. From the moment I went on the website until the time I drove away with my new car I felt the professionalism. I promise you this is the dealership to go to. AUSTIN and JAMES are the dream team. Austin is an amazing salesman, he feels like a friend now. This man really listened to my needs and made sure I was heard. Not once did I feel like he was trying to handle me, he was honest and kind. And then we have James, the money man, he got me an amazing deal where I saved money. Mercedes of Nanuet is not about gimmicks, I promise you you will NOT be disappointed. I came from NJ to get treated well. Stop reading this and go see Austin and James they will take good care of you.

Wanted to update this review. I found a minor issue with a bumper trim on this vehicle, and later…read moreon a minor unrelated electronics issue with the car arose. No big deal. What made a difference here was how quickly MB Nanuet made it right. Jim quickly assured that the bumper trim would be replaced for free, and the service department put me in a loaner over New Year's, and resolved both issues today. Couldn't be happier with the post-sales service and the integrity of both the sales and service departments. Will definitely be coming back here for future cars and to service this car. This is a dealership that keeps its word and does right by its customers. Thank you to Jim and Robert for the impeccable service.

Coming back here to update my review…read more Previously, I struggled to get in contact with Honda over the phone. But you really just have to get in touch with directly a Service Advisor or head over to their online appt portal for help. This has been a breeze. Note: there are multiple Joes working at DCH Honda, but they're all excellent from my experience! The original Joe I called scheduled me immediately for an inspection, oil change, and complimentary tire rotation. That removed a huge weight off my shoulders since I needed an inspection ASAP. The Joe who took care of me at the service dept desk answered all my questions and got me in and out of there quick. The person who worked on my car did a really nice job explaining the services in a video.

Takes 9 months to schedule a recall rapair. I arrive, the service agent John confirms contact…read moreinformation, to which we all joke that the information the system still showed was my ex's number. He confirms that he changed it, and wrote it down on my papers too. Lets me know it is going to be a 3 hour job. I have to stalk after 1pm, 4 hours later, no one answered the phone for an hour. FINALLY at 2pm I get someone that says the tech will reach out shortly. ANOTHER 2 hours go by, and I call John back just for him to have all the audacity in the world and say "I called you back several times to let you know it was ready", I then remind him of his dumb joke earlier that day and ask what number did you call because I have no missed calls. He replies, it wasn't even your number, you can come pick up. Completely disregarding my request to have the tech call me to discuss an LKAS alarm on my dashboard, had no problem charging me the diagnostic fee I had originally planned to discuss with the tech when he was supposed to call me. Only to be disregarded by John when he let me know 'don't worry I could apply that payment to the repair when I returned to have the windshield camera recalibrated.' He then lets me know the laundry list of recommendations I need, including an oil change (The car was at 90%, I had a full tune up 45 days prior) and just dismissive. I was not going to argue, I paid and left. Thanks for asking! No more than 2 days after this recall repair and minimal usage, my car dashboard has had all the alarm notifications go off. I call him back to let him know and ask what happened during this recall repair appointment because this has never happened to my car and he was even more dismissive letting me know the errors I am seeing now have nothing to do with what happened at the appointment. To my surprise, I take it to a trusted mechanic who lets me know nothing looked new in their supposed repairs and it has been a long week worth of trips to the mechanic this week because the errors continue coming back on the dashboard. I wouldn't trust this dealership with a bicycle.

The will lie right to your face. They sell damaged vehicles. Then he says that he has no way of…read moreknowing the history of the vehicle. Buyer beware.

I was looking for one year all along the East coast for a specific auto. After getting many sales…read morequotes from dealers I noticed they included many charges for delivery, theftguard, fees ect.... adding many $$$ onto the price of the car. Auto trade gave me the price and that was just what I paid. No surprises! The auto was gorgeous and brand new condition just as promised. I was instructed to call anytime with any questions or issues. They have a very busy showroom and I recommend leaving a deposit to hold the vehicle for you. I highly recommend Auto Trade for their honesty and integrity.

I honestly couldn't have asked for a better experience with Kenny at Wide World BMW. From the very…read morebeginning, he was patient, transparent, and truly worked with me every step of the way to get into my new BMW M340i. What stood out most was his diligence. He didn't just try to make a sale -- he took the time to understand what I wanted, worked through the numbers with me, and stayed persistent in helping secure an amazing deal. I had a lot of questions (and went back and forth a bit), and he handled everything with patience and professionalism. At no point did I feel pressured -- just supported. Kenny really made the process smooth and enjoyable, which says a lot when buying a car. If you're heading to Wide World BMW, ask for Kenny. You'll be in great hands.

I recently helped a close friend purchase a BMW X3 2026, and the experience was absolutely worth…read moresharing. Tired of the hassle and bluff from the dealers in the city and Long Island I finally decided to search further out. I reached out to Wide World BMW, was placed in contact with Mike Caesar, and within 15 minutes he had all the answers we needed--color options, configuration, and pricing. That level of responsiveness alone already set the tone. We drove all the way from New York City up to Spring Valley, and I can confidently say the trip was 100% worth it. Mike's professionalism, patience, and customer service were outstanding from start to finish. He was knowledgeable without being pushy, attentive without hovering, and genuinely focused on making sure everything was handled smoothly. I network a lot and consider myself a very experienced buyer, and Mike knew exactly how to work with me. He respected my time, understood what I was looking for, and delivered on every front. If you're considering a BMW and are willing to make the drive, Mike Caesar is absolutely worth it. Highly recommended.

amazing service, price and staff. great waiting area and showroom.read more

I recently purchased a 2014 jeep grand Cherokee. I live out of state so it was important that I was…read morehappy w/the deal before making the road trip. I worked with Ken Campos and he was very helpful in getting me information, answering all my questions and making sure I received the best deal possible. Once there the transaction went smoothly, it didn't take hours like it usually does. I got there late on a week night and Ken and Jay both stayed to make sure I was taken care of. Ken stayed after hours and took the time to show me and explain to me all the features on the vehicle. The vehicles are clean and there is a good selection. I would do business with them again.