Dishonest about being in network provider. Receptionist was rude. A waste of time and misleading.read more

I have a mild pacifistic personality, and Dr. Jackson took advantage of that she confused one of my…read moremedication's and when I tried to correct her, she aggressively expressed displeasure... I was prescribed a statin, but warned by the pharmacy not to take it with my mood stabilizer. This place has a list of my medication's which I guess Dr. Jackson couldn't read too well.... got tired of seeing her and a doctor with the first name of Brock and I've never gotten a "have a nice day" it's always "your released" very rude and non-compassionate. My PCP is listed as Dr. Gieseke I tried to make an appointment with her to get a medication refill. But the rude front desk said she's not accepting new patients. I'm not a new patient. She's been my PCP for years. The withdrawal symptoms from this medication can be deadly If not tapered down gently. Just burnt out on this whole ordeal. I'm battling prostate cancer I just feel like compassion from the doctors should be a given, but I guess I was wrong

I could never imagine being kicked to the curb by my doctor after nearly 20 years of trust and…read morefaithfulness without a returned call MAKING ME FEEL INSIGNIFICANT, INCONSEQUENTIAL AND LOST -- even though I spent time to arrange for them to be "in network" with my insurance carrier. I have been a patient at Ponderosa Family Physicians for almost two decades, and for much of that time I was deeply grateful for the care I received. In 2016, Dr. Draper diagnosed my melanoma early enough that I was able to have it removed and become cancer free. For that, I will always be thankful. They also monitored my thyroid condition for over 10 years, and I placed significant trust in them with my ongoing health. When I changed insurance carriers and learned Ponderosa was no longer in-network, I personally contacted my insurance company and arranged to have them added so I could continue my care there. After receiving written approval, I brought the documentation directly to the office, believing that nearly two decades of loyalty and history would matter. Instead, I was sternly told I could no longer remain a patient. I asked to speak with the office manager, Steve Elliott, and was told he would call me. That was two weeks ago, and I have not received any follow-up. When I have called since, I'm told that because I am "no longer a patient," they cannot transfer my call or assist me in any way. After almost 20 years, the lack of communication and compassion has been deeply painful. It's unsettling to suddenly feel dismissed by a practice you trusted with your life. I now find myself searching for a new primary care physician -- someone who will see me as a person, not simply as an account status. I share this experience because long-term patients deserve TO BE TREATED LIKE AN INDIVIDUAL, A PERSON AND NOT A NUMBER with communication, respect, and basic follow-through. I sincerely hope others are treated with more consideration than I was.

I'm very happy with this office and Dr Ankerman is fantastic. We started coming here a couple years…read moreago after our primary closed and many friends in the area recommended Ponderosa. The staff is always friendly and Dr Ankerman is very thorough and knowledgeable.

Dr. Williams and Heather at Centennial Primary Care are wonderful. Every time I go in, I feel…read moregenuinely cared for, listened to, and treated with such kindness and dignity. They take the time to make me feel comfortable, answer my questions, and provide care in a way that feels both personal and professional. It is clear they truly care about their patients, and that makes all the difference. I am very grateful!

This is one of the best Dr offices I've visited for lab work ! The admin staff are so efficient and…read morehelpful. Michael was very helpful at check-in. NPC Taylor had by far thee best bed side manner I've ever had in all my medical experiences. So kind too . I felt listened too, not rushed. Answered my concerns. I was still in the office finishing up when my referral call came through , talk about fast! As of 2/16/2023 they are still having patients wearing masks , so be prepared. Good luck with your care if you choose to be treated here ! I was treated wonderfully.

man this doctor was horrible i've been trying to get injections for my mothers pain and he…read moreliterally is ignoring us and no one is of ANY help 0/10 don't recommend.

Became my #1 doctor to go to in Aurora. John D. McLaughlin is a kind and warm hearted man who put…read moremy heart @ ease when I was experiencing stress and anxiety of a possible Lymphoma that was growing underneath my arm. FIRST OFF, KATHY let my appointment slide a day earlier! Everyone was really nice and the coolest part was how Best kind hearted McLaughlin was. It was very hard to find his office: First off, the address on the YELP PAGE IS WRONG. The actual address is: 1421 S Potomac St. Aurora CO. 80012 Building 1421 BROWN BUILDING, Take an elevator to Suit #200 ! There is a parking lot available but with minimal parking unfortunately.

I've been seeing Dr Elizabeth Baker for more than 10 years now. She is compassionate, caring, and…read morelistens well. She is knowledgeable and her explanations are easy to understand. Wonderful doctor!!

Dr. Baker has been my family doctor for 20 years. I can't imagine seeing anyone else. She is…read morethorough, intelligent, knowledgeable and genuinely interested in you. She takes the time to listen to your concerns.Over the years Dr. Baker has seen me through many health issues. I couldn't recommend her more.

By far the best family doctor I have ever visited. The doctors here truly focus on treating both…read morethe patient and the root cause, rather than just addressing symptoms. They never rush appointments or make you feel unimportant every visit feels personal and attentive. I also appreciate the convenience of the patient portal, which makes it easy to ask questions or request prescription refills. The office itself is clean and has a warm, welcoming atmosphere. There's even a dedicated kids' area filled with DVDs, toys, and books, which is a thoughtful touch for families. If you're looking for an excellent doctor, I highly recommend Insight Primary, it's simply the best.

They've been my doctors office for 10 years and I love them so much! Excellent staff. Can always…read moreget me in. They even remember the little stuff like the names of my pets. Highly recommended!

My initial impression was that this place was awesome. Short wait, nice staff, nice doctor…read more However that changed after I dropped off some paperwork that I needed filled out and returned within 14 days to give to my employer. After a week, I found out that the person that I'd left the paperwork with has never given it to the doctor and no one could find it. I reprinted and dropped off form again. When I received the completed, some information was missing that needed to be included. I asked for a letter to be written and what the letter needed to say to fill in the gaps that were not covered in the form. Instead of doing as I asked, I was given a newly dated copy of a letter that I'd previously been given that didn't provide the needed information. I stressed to everyone that I spoke with regarding this matter why it was so important and the timeframe which I had to work within. I never received what I needed. They are all very nice people, my impression now is that they don't care. This matter was very important to me, but I don't feel that I as a patient, or a customer matter to them. I went to the doctor because I was not feeling well. I didn't need this in top of already being sick.

I really enjoy going here. I have never had a bad experience. The office staff are friendly and…read morekind, and they know what that are doing. On the two visits I've had, I had the opportunity to have had both doctors and they are both great doctors. I have recommended this office to my family.

I'm the one who wrote an unwarranted 1-Star review about Dr. Keller. Dr. Keller and I had a…read moremisunderstanding and to my fault, I reacted by writing a negative review. I tried to contact yelp to have it deleted and am still trying to accomplish that, but anybody who is lucky enough to be seen by this doctor will not regret it. I can't say much other things that other reviews haven't said, but he is hands down the most caring doctor you will find. I believe his practice has been full and I regret having to have left for financial constraints at the time, but it was my loss. As you can see, he doesn't need anymore positive reviews, but deserves every single one he receives and if I had the opportunity, I'd have him as my GP.

When I moved to Denver nearly 6 years ago I had to get a new doctor in town and came upon this…read morepractice. I'm not one to rush to the doctors when under the weather, so when I make the choice to finally call (2 weeks later) and get my butt in to see someone, the office is great and gets me an appointment in less than 24 hours. The staff of nurses and doctors are all very nice.