Awful. The other reviews must be his family…read more Gave him info for quotes over a week ago. He's ghosted us. Starting to worry he's stealing personal info. Why would a legit ghost prospects? Responding to company comment. They did not provide a quote before today. The first I heard back from the owner was this afternoon after I posted the Yelp review. I gave him my email again (after sending via text on February 7th) and today got a quote. I checked my inbox and junk folder and this is the first quote email from them. He claims he didn't get a voicemail from me which he absolutely did. He's saying today that he doesn't respond to texts after texting me starting in early February? Come on

Ryan Steinberg has been our insurance agent for a few years. He is very easy to reach and extremely…read moreknowledgeable. Ryan always reminds us when our car or home insurance payments are due. He has also saved us a lot of money by always price shopping with various insurance companies! We are so happy to give him our business and hope that after reading this, you will contact him too!!

It's important in life that if you brenda, you don't breaka. That means getting insurance…read more Brenda Rivera is a total angel and we were very happy with the service that she gave us when I first got to Texas permanently and was looking for insurance. She has been nothing but awesome and takes great pictures too! Definitely a good place to get your insurance about I wish you didn't have to get insurance at all. Still, full marks.

Brenda's on the ball and very responsive. I regret not consulting with her sooner as she just cut…read moremy auto-insurance bill in half. Literally half the cost and just about the same coverage. Needless to say my wife is pissed that I didn't give Brenda a chance sooner. Definitely recommend Brenda and her company and will be recommending her from now on. Feels good to have an insurance agent on your side you can trust. Thank you!

Very expensive. I found a better agent with less expensive quote. The agent was courteous but late…read morewhen he quoted me the auto insurance expense.

I had to sign up foe Yelps so that I could comment on Linda Nguyen and State Farm. I came to…read moreLinda's agency when I moved to Houston in 2016. Mostly because as a Vietnamese I always try to find chances to support our people's businesses whenever I came. I have to say it was the best choice I made. The entire office was so nice and professional, that include Linda and her brother, Peter, and Edith. For all the time I was with them, I always had the best quotes and best care. It feels like a family rather than an insurance company where we have to be vigilant and often get ripped off. I also want to compliment State Farm for the same reason. They reached out to me when I had a small fender bender and didn't pay attention to the accident besides my safety. They took care of everything so professionally and fast that I couldn't believe it. I moved around a little bit in town, and whenever I reported the new addresses, they would cut me a check for deduction if that place is a bit cheaper. That's so moving! Now I have permanently relocated to Pearland, I had to leave Linda Nguyen and State Farm for a local agency and a different company with regrets. Simply because State Farm doesn't really cover home insurance in Pearland and I wanted to bundle everything under one company for good reasons. And even when the new company neglected to send the cancellation to them, Edith at Linda Nguyen graciously helped me get the full refund with no question asked. My wife and I still feel bad that we left them and they were still so kind and caring to us. Thanks Linda, Peter, Edith, and the people working there for State Farm. You guys are amazing! Wish I could have more stars for you. From An

Excellent!! Efficient and profesaional…read more Great attention and very friendly Good service and well trained staff.

Colleene provided exceptional service. She was patient in answering all of my questions and helped…read moreme select the insurance coverage that best fits my family's needs.

This company is on the ball. I need home insurance on a rush and within minutes I was bound with a…read moregreat home insurance coverage. Highly recommended.

I've just become a recent homeowner and chose Rafail Insurance Group based on the people I met who…read morework there and also their competitive policies. Within a couple of months of moving into the home, there were some miscommunications with the insurance company (and they were threatening to cancel my policy). Elaine was very quick to try and fix the problem and understand why there was a miscommunication. She was very responsive via email and phone. I have yet to file a claim, but based on what I've experienced with the team so far, I'm very pleased with the customer service.

my name is ann m Haun, i had allstate isn, for many years, i thought i was going out of the…read morecountry, not knowing exactly how long, so i felt no need to have ins. on my truck for it just sitting in my drive way, so i called canceled and the trip canceled, within a day, i called allstate back and they said ok, then, 3 days later, is canceled , said i can not have ins thru allstate my cost would be 960. a month, so wow, is this a fair thing to do . this needs reporting, not right. i will not let this go, is not right and is not fair, i have been a good customer to allstate, regards ann m haun

Wil and Ruth make an excellent team, committed to help me with my move from Florida. They were…read morepatient, thorough and responsive with my needs and made my experience a great one. Highly recommend for anyone needing their services!

My experience working with Reece Dubaniewicz went very smoothly. He was quick to respond to any…read morequestions I had whether it was in an email or phone call. He did his due diligence getting information and making the process easy and efficient for me.

Brett is a very nice and polite man who takes the time to explain things very thoroughly to the…read morecustomer

My family and I have been using Rusty Harden for many years for home and auto insurance. Always get…read moregreat, friendly and prompt service, never had any problems with claims or billing.

From the owner: My vision is to be an insurance professional whose actions are driven by keeping the customers'…read morebest interest as my primary goal. My experienced staff will treat all my customers in a caring, friendly, and professional manner. My office will provide a warm, efficient, and seamless service to our customers at all times. I expect my business to be comprised of profitable, multiple-line customers who see my office as their first and best choice for all their insurance needs.

Very courteous and professional. My agent Mary was extremely knowledgeable and did not stop until…read moreshe had the best policy and price for our needs. Very impressed and would highly recommend this company and agent!

Positive: Professionalism, Quality, Responsiveness, Value…read moreI've been working with Beau Budde for many years. He is extremely professional, excellent communication and understands the needs of the client. Our company has tremendous respect for his hard work and expediency. We are very happy. Thank you Beau! Dean & Draper are very lucky to have you....hard worker, prompt, professional- first class...