Sure good choices here for our gang of 3. Food and snacks galore of healthy options. Good shopping…read moreexperience and customer service.

Great service, easy curbside pick up,and best part the dog loves her DogGurt.read more

I have usually had very good service at Petco and took advantage of their Petco rewards etc…read more I tried their Vet clinic for my new cat. After my first visit the suggested I pay for a fecal lab test so so I had to do was drop off the sample. Great! I had scheduling difficulties, illnesses and had to cancel a scheduled appointment for to the vet bring ill. During this time I decided to just take my cat to my regular vet. I caked Petco for a refund. The told me they would have to submit a request for a refund and they would let me know. I received a call from the Lincoln office manager, who informed me that she would have to submit a request but she didn't think they would approve the refund. I was not happy and told her I wasn't asking permission for a refund I was telling them I wanted my money back. She then told me that in order to get the refund I would have to show up in person with my ORIGINAL receipt. She was not kind on how she spoke to me. And I said I don't think I have it, just could she at least submit the request. I also said that they never told me when I prepaid that I might not get a refund. They have everything in the computer so why do I need a receipt? She then told me that I should have read the refund policy on the bottom of the receipt I'm so glad that I found out how corporate this place is... I made a terrible mistake thinking they actually cared about my pet. I don't believe they do...I think it's just another was for a big corporation to make money in disguise of pet care. They got my money so I will take my cats stool sample in and that will be the last dollar Petco ever gets out of me. I will not even buy dog and cat food from them anymore.

I have mixed feelings about this Petco. I recently got into the betta keeping hobby, and have been…read morehere a few times now to collect supplies when I need them right then and there. The biggest pro I can find is that most of the employees I've interacted with have been incredibly polite and helpful. In my most recent visit I was back in the fish area for a while and an employee walked by me a few times but never said anything, no hello or could they help me find anything. However, like I mentioned, all the other employees have been friendly and courteous. The downside to this location is that it seems like the bare minimum is done to upkeep the aquarium area. (I can't comment on other pet sections being as I don't shop in them or use them.) Every time I go in I like to stop and see the bettas, and have even purchased one here. There are quite a few that are obviously dead, and have been sitting in the display for a while since I've seen the display change when they moved moss balls to show new baby bettas. However, I do like the selection of bettas they do have, and felt more confident buying one here than at supermarket fish sections. Another time I went in to purchase a snail and the employee asked if I knew which one I wanted because most of them were dead. I don't understand then why the dead ones would be kept in the tank, littering the gravel bottom. The saltwater tanks were dirty and empty, and there was still stock being left in the aisles. The live plant section also had stock that was clearly dried up and dead. I understand that a lot of live things might not have a long shelf life, but they should be removed once it's obvious they're not with us anymore. This location needs more employees per shift. I've had to walk around the store for a few minutes just trying to find someone, going so far to ask another customer if they've seen an employee walking around to help me get a fish, and even then they were running around everywhere trying to help multiple people at once. They also only let managers help when picking up online orders, meaning you might have to wait while one has a spare moment to help. Each time I've come in there's only been one cashier working. I feel that there'd be less disorganization and uncleanliness if more employees were present. The prices are for the most part reasonable, though it's always a good idea to go online and order to pick up in the store since I have noticed the prices tend to be a bit lower online. I'll probably keep coming here since it is the closest pet store, but I do hope improvements are made to not only the live animal sections, but to getting the store more employees to lighten the load for the ones already there.

I always like coming into this store. I like to go on Saturdays when they set up there clearance…read moretable in their obedience training room. My dog had her training here, so she knows the space and loves sniffing all the treats. I was able to purchase two bags of dog food and two bags of dehydrated meat chunks from the discount table and grabbed a free dog food sample. The cashier has had a few interactions with Pearl (my dog) and gave her a treat when she comes in.

Excellent dog training that focuses on positive reinforcement. Trevor (owner) has many years of…read moreexperience that he applies and he is a great resource. Highly recommend the lifetime training plan which gives you 10 private lessons and unlimited group lessons. It's a tremendous deal. They also have a nice supply of dog food, toys, and treats at reasonable prices.

We have a black and white Border Collie that sheds like fur storm sometimes. I can bathe and brush…read moreher myself and use a furminator brush but I never can do it as well as a groomer. I am always a bit nervous about taking her to a groomer I do not have any experience with. Fiona was really acting more afraid than usual when I dropped her off early in the morning on Dec. 29th. Diana gave her a good check over and her confidence helped allay my concerns. Two hours later I picked up Fiona and she was excellently groomed and as shed free as I have ever seen her. It appears things went really well. Nice work Diana! Thanks

Groomer was rude. Didn't seem like she wanted to groom my dog. I went there was told they were…read moregreat. Will never go to them again.

We got our last Chihuahua from them, I thought pricing was a bit high, but we loved our dog and he…read morewas one of the smartest dogs we've loved and called our own. The ladies we dealt with were helpful and very friendly. If we get another Chihuahua we would consider them again.

We were very hesitant at first because a lot of reviews I'd read I lie referred to this place as a…read morepuppy mill or purveyor of factory type dogs. We were in a situation where adoption from a humane society or rescue was not panning out (we looked for over a year for the type of dog we needed for our family needs) so we decided to research breeders and puppy adoptions. On a whim we decided to check out the pet doctor as we personally knew a couple of people who knew some of the employees. When you first walk in it does have the feel of the old pet stores you used to see in malls in the 90s with the glass wall and kennels lined against the wall behind the glass with puppies barking and playing, vying for attention from visitors. We spoke to one of be owners upon our arrival and explained our needs. She showed us the last remaining puppy of a recent litter and he was well socialized and healthy. She also explained her experiences with the breed and showed us photos of her own dog of the same breed. She explained the warranty of health and life guarantee. As long as you vet your animal everything seems as expected for purchasing a puppy. We picked him up later in the day as we had other shopping to do around town. Another lady helped us upon pickup and was also friendly and helpful. She provided us with some free food (we also purchased some puppy food) and rubbed some toys we'd purchased on his kennel mate so he would have a familiar scent in his new home. We took him home with validation of health and shot records and he took took to our family immediately. He's potty training well and appears to be in perfect health. He even slept through his first night with minimal whining. The puppies here are not cheap, but not out of line from what people ask on Facebook swap pages or regional newspaper classified ads. Do your research on breeds and average sale prices before making a decision. A puppy of any breed or cost is an investment and you have to be prepared to care for them like a child. We would definitely recommend Pet Doctor to anyone looking for a new puppy for their family.

Love shopping here! Staff is always so friendly and helpful! He's always willing to stop and talk…read moreabout my tank and give helpful tips and insights! Highly recommend this place!

I bought a tank and some supplies while I had my kid with me and the owner helped me load…read moreeverything into my car.