called to schedule my son an appointment over a month ago - he couldn't get in until March so I…read moreunderstood that and said that I would make him an appointment some where else since he wouldn't be home from college in March - I was told that if he went somewhere else then he couldn't come back to white knoll dentistry - so I did just that. Got my son and myself a new dentist in Lexington now. My advice -this is something u should not say to a patient, if that is your policy i understand but i think a different choice of words should have been used...just something to think about By the way ...he was only coming to get a teeth cleaning so if someone else cleans their teeth and he comes back to White Knoll Dentistry what would that have hurt??? I really liked my dentist at White Knoll Dentistry too - hate she will lose our business because some of the ladies upfront are told to tell patients they can't come back if they go somewhere else ....

My parents and my family (myself, husband, and 4 daughters) love going to White Knoll Dentistry…read more The hygienists and Dentists are kind and gentle. The front desk workers have always helped me if I've needed to reschedule at the last minute and will call when they have a last minute opening. They are kind enough to work in all four of my girls at the same time for cleanings. If you're looking for a new dentist for the family definitely give this place a try!

The doctor did a very good j on my crown and other teeth. Stuf is very nice and professional.read more

Our family loves DC@PH!!!! Dr. Asis, the hygienists, and other staff members are great!! Dr…read more Carroll was, too. Very pleased!!

Office very calming and staff very pleasant dentist very knowledgeable, would highly recommendread more

Deciding whether a dentist is "good" or "bad" often goes beyond technical skill--it can be a matter…read moreof ethics, too. I'm 81 years old, living with poor health, and I made sure to inform Dr Crocker about my challenges, including Auditory Processing Disorder (APD), which makes it hard for me to follow directions or conversations. My health conditions include multiple sclerosis (MS), chronic back pain, and heart failure, all of which make everyday situations more challenging. Unfortunately, my appointment turned into a nightmare. Due to my health issues, I asked to remain seated in a chair until the dentist arrived. After receiving a numbing shot, I waited over an hour for him to see me. As my pain levels steadily increased, I noticed he seemed upset and even blamed me for his running behind schedule. Despite my confusion, I told him I was willing to wait as long as necessary. At some point, I asked a fair question: if he was so behind schedule, why spend so much time blaming me when I had already agreed to wait? That's when he revealed his real concern: I learned later he was going to be late picking up his daughter. I explained that I was already numb and preferred to proceed with the treatment, but this only seemed to frustrate him more. He abruptly stormed out of the room, declaring the appointment over and instructing me to leave. Feeling confused and hurt, I asked a nurse to help mediate. I said we weren't understanding each other, and surely, as adults, we could work it out. Still, the dentist refused to return. I remained calm, never raised my voice or acted disrespectfully; I only asked for clarification about why he had decided to stop the treatment when it had already begun. His response was to have the police escort me out. The stress of the situation, combined with my heart condition, ultimately landed me in the ER. I prayed for him to reconsider and find a compromise, but instead, he blamed me for making him late to pick up his daughter. I reminded him that this was his issue, not mine. He had the power to dismiss me as a patient, but his actions became an ethical dilemma. I noticed that he continued treating other, healthier patients without issue and only forced me to leave--an 81-year-old with significant health challenges. To me, his motives weren't pure. He used his authority to bully a vulnerable patient instead of treating the situation with compassion and professionalism. I was willing to compromise, but he insisted I couldn't make him treat me. He was right about that--I couldn't force him to do anything. But I left without understanding what I had done wrong. This was an ethical failure. A dentist who chooses to work with elderly patients or individuals with disabilities has a responsibility to treat them with dignity and care. My time and health were of no concern to him. His priority was elsewhere, and his dismissal of me felt less about scheduling and more about the power he held. While I could have simply walked away, I believe he must be held accountable for his actions. He got flustered when I continued to tell him I didn't understand and I would wait the extra time . What a terrible situation for all including his staff who had more compassion than he did.

Beautiful office with great team culture! You're always greeted with a smiling face and warm…read morefeeling when you enter. Highly recommend this practice!

Great office and staff. Dr.Collier is top notch and the patient care is top priority. highly…read morerecommend!

i want to be very clear the otho side of this office is amazing !!…read more on the other hand the dentistry side of this place is horrible . the manager payola who is running the show.. she is rude, disrespectful and just down right not a people person to be dealing with children she will block your number fron the practice (i had to use my husbands phone to call the practice) to where you can't call. she will gaslight you and make you feel like you are the problem. i had been communicating with this lady for a year and a half about appointments for my toddlers and still they have never been seen! luckly a year later i called the white knoll location and they were able to get in the same day! how convenient. if you run into this lady just know you are not the problem. this is just my experience

I've had great experiences here over and over with my girls, we've been 4 times now. In fact my…read moregirls were scared of the dentist until we started going here. They're very patient with my daughters (6 & 10) and listen to them to make them as comfortable as possible. The dentist has been very explanatory about all services and procedures, she takes her time and doesn't rush us out. All of the assistants have been sweet as well. They let me go back with my kids and that makes my girls more comfortable. I love that they have TVs to help distract them, as well as nitrous oxide to keep them less anxious. I'd recommend them over and over.

KUDOS to Elite Smiles at 920 Farrow Road, Columbia, SC 29203! Upon my visit the environment was…read morevery inviting and the Front Desk Staff immediately greeted me. The check in process was super smooth and there was no long waits to be called back. Andrew Gambrell, DMD worked on my mouth and Missy assisted. Both were Very Professional, Very Knowledgeable of their jobs and were able to address all of my concerns. The work was performed in a timely manner and the Customer Service was Outstanding. I wished more business establishments would operate in this manner. I'm sure others would be eager to return. Andrew Gambrell DMD and staff keep up the Wonderful Job you're doing! Thanks! 6/11/26 VMW

Ok so with moving you always have to start over and finding a good dentist for me is always so…read moreimportant because your smile is the first thing people see. So I always ask others who live in the area what dentist they recommend and elite smiles off course came highly recommended. Staff here were friendly but the highlight for me was my hygienist Andrea- literally felt like we were besties we talked the entire time, my dentist visit felt like it went so fast but I had a good deep cleaning with X-rays lasting an hour. Once the dentist came in too super friendly, I booked my six month out appointment for my next cleaning as well due to this amazing experience. I will say so many people have jobs because they pay the bills but Andrea really was passionate about her work, keeping me comfortable the entire time and was so friendly.

This my both my kids' first visit to the dentist & I am BEYOND ecstatic that I chose this for our…read morefirst experience. They were so friendly with my kids & patient. It's scary for a child to go to the dentist for the first time. Both my kids were timid at first, but they left happy & excited for their next visit. If it's your first time coming, make sure you arrive half an hour early to fill out all the paper work. As far as COVID-19, they have everyone wait in their car at an assigned parking stall, text a number to let them know you're there, and they come out check temps & bring you in when they are ready. They had all of us sanitize our hands upon entering the facility. Overall, we all had a great experience!

Monday was Silas's second trip to the dentist and first at this office. We both loved it. The…read moreemployees and sweet and humorous, the environment feels calm enough and suited for children of all ages, and the work itself was quick and thorough. Sy just had his teeth cleaned and an X-ray, and he left feeling refreshed and proud of the hard work he puts in to keep his teeth healthy. Dr. Goins is the warmest person and an overall joy to know. 10/10 would recommend to any and everyone.

Teresa is great she always greet me with happiness, smile, and very friendly, and she always took…read morecare of my teeth and tell me what the problem is before you start working on my mouth I will recommend my family to go to them all all the things I have been to through are the best so far so good

As expected, I was apprehensive. However, there was literally NO pain before or after. Staff is…read moreexcellent. Besides, the dentist has pretty blue eyes!