I love everything about Tidal Wave while John was the manager. I was concerned the service might…read moresuffer with his leaving however...I am SOOO excited Malachi is keeping everything going just as I expected. His customer service and welcoming attitude with his customers is wonderful. He answered my concern knowledgeably and confidently. He is definitely an asset to Tidal Wave. A real keeper with lots of potential!

I like this car wash for what they offer and how they offer it. I don't have the monthly program…read more What I did was there was a Boy Scout fundraiser and you could buy the $30 car wash for $10 so I bought a few of them every time I've been there I've had a good experience Friendly staff. The place is very very clean where you use the free vacuum and the towels. The wash system does a great job. I've not had a complain about it so I do highly recommend stopping in here to have your vehicle washed and they do have some really good monthly deals.

Super friendly assistance with the automatic wash. Very convenient location and a great price…read more Can't beat it!

Poor customer service7/23/25. Multiple dirty spots visible…read moreafter wash and was told"we washed it". No effort to help with the concern.

One of the oldest car washes in Hanover. And they still get my car the cleanest out of all the all…read moreof them. That is because they take their time when they do the pre wash.

Look, I hate to leave 1-Star but this car wash has changed since opening, not so much as to the…read morestaff as they are courteous and polite but with the equipment ! If you pay for a service you should expect to get that service and you should get that service in what package you select and pay for ! And let me direct your attention to the wheel cleaner and tire shine . I just got home from going through this car wash and it does not do a really good job on your wheels and it only does a half ass job on providing tire shine for your tires . It does not cover the tire properly and it only did the passenger side of my vehicle and the driver side it left scrapes in my tires and did not put any type of dressing on it as I had paid for and I did bring it to the attention of a young attendant there and he offered for me to go back through and I said no I appreciate it but just take a look at the equipment. I really think in the morning when you open up, you should run one of your vehicles through it to ensure that the entire car wash and whatever package one would purchase that's the service and add-ons that you get . Here in Hanover their options and I'm not gonna say which car wash I would recommend or go to. I'll leave that to your discretion as a consumer that I would think twice and I hate to say it before coming back here to Mod Wash ! I had to spend a lot more extra time having to clean my black rims with your towels, as it did not really clean it not impressive at all and a complete waste of my money at your car wash And folks take a look at the tires. These look worse than what they did before I went into the car wash. The bottom line is this is not a car wash. I would recommend by any shape or form and I'm sorry but you need some work at this car wash.

This is a nice car wash, with a lot of vacuum spots available. They provide towels and cleaner for…read morethe interiors. Sometimes the members lane isn't working, but the other lane still reads your plate and lets you right through. It's not a big deal, literally just pull into the next lane. The employees are always friendly.

Best Value is the Monthly Unlimited !…read more Staff is always friendly, attentive and very hard working ! The conveyor wash does a really nice job ... No complaints

Probably the slowest car wash I have ever been in line for…read more The guys it's prepping the cars seems to be washing the entire car by himself before it actually goes into the car wash.

I have never felt more accomplished in all my days of doing laundry…read more First and foremost, this is a coin-free laundry. You get a super easy little card that you throw a few bucks onto. Load, swipe, done. you can swipe your easy card to get soap, bags, dryer sheets, anything you need. Super easy. There is no arcade or vending, which i suppose most would not like, but I have no kids and love the idea of a laundry catering to those not wanting to hear the whining of kids dragged to do laundry. The key to all this, is it is a partnership with not only a car wash with a full detail station, but a do it yourself dog wash too. You can clean you clothes, your car, and your dog in one stop. Who could seriously ask for more?

Car wash is crappy. Did not get bird poop off car and after blower, water still dropped from…read moremachine. Completely leaving soapy drips on car. Also seemed to not get all the soap off car at rinse cycle...

Your car wash is scratching my car all the heck come back been using you for a couple weeks and…read moreevery time I come out I find a new scratch or a Mark today I went and I saw the boy take the brush over the front of my car and there's a new scratch there and they said they didn't do it they went back and checked the film the boy did it before I was on film so what's up with that I got like $500 worth of damage using your car lot like three times and I'll never do it again so people beware the scratches are there I have a black car and the scratches are very noticeable but they didn't do it hey

Always great, friendly service !…read more Best Deal .... Unlimited Monthly Staff is attentive and take their time ! Nice clean facility !

Can I give this place a -1 star review? Let's make a list shall we?…read more -Took 3 hours to do a week's worth of laundry for two people. -Half the dryers we used didn't seem to be blowing hot air AT ALL (hence why we were there so long -One of the washing machines stopped working WHILE WE HAD A LOAD IN IT -None of our clothes smell clean (in fact most of them smell like they haven't been washed AT ALL) -Two of the dryers we used wouldn't allow us to put more than 6 minutes on them at a time Oh, and did I mention it cost about $60? I was so frustrated that I left before most of my clothes were actually dry. I just gave up and grabbed my laundry and left. Angry doesn't even touch what I'm feeling right now. And it's LAUNDRY. It should be something simple. You've been warned.

This is a very nice Laundromat. I wish it was a little closer to my house -- but you can't have…read moreeverything. It always looks clean to me. They have a nice size bathroom that is handicapped accessible. I like that they have automatic doors so you don't have to fight the door to get your laundry in and out. The prices for the big machines were very reasonable to me. I was able to a few larger loads versus a ton of small loads for less money and less time. I would recommend to anyone who needs to use the Laundromat.