Very caring stayed late to have family come to see our dog before we had to put him to sleepread more

CCAC has generally provided Excellent service. We did have a recent experience of rudeness by an…read moreemployee. Though, this was an isolated experience, it stays with you. Also, the clinic was apologetic. Because we lean into a more functional medicine approach, we give grace with the constant request for us to bring our in for vaccines of all kinds. No titre testing provided or recommended. We have four rescue dogs. The cost of veterinarian services is outrageous. No grace is given for bringing multiple dogs. My family has owned a business my entire life. I'm fully educated on price and cost. Only, veterinarians should be aware of and help support those trying to help shelter animals. This business may help in other ways this client is unaware of. Only, their clients, perhaps, could be shown some deference. Overall, recommend for (nonfunctional/holistic)

They have great customer service. They were very patient with my dog and I. They do offer care…read morecredit to help with payment plans and the establishment is very clean.

A Difficult Experience During a Painful Time…read more Losing a pet is incredibly hard, and when we faced the sudden decline of our beloved four-legged family member a year ago, we were emotionally vulnerable. Our regular vet recommended NVS when our senior dog suddenly couldn't move and was in obvious distress. We share this backstory to highlight our state of mind during our visit. After the initial exam, we were told our dog's condition could be terminal cancer or something else entirely, requiring surgery and tests for a definitive diagnosis. When we pressed for a prognosis, we received vague answers: days or weeks if it was terminal cancer, possibly years if it was something else. Given her advanced age, we questioned if putting her through surgery was truly in her best interest, and even asked about euthanasia, but received little guidance. The most jarring moment came when the surgeon, called in specially, told us, "I can give you five minutes to decide on the surgery. Then I leave" This comment, more than anything, shifted our focus from our pet's well-being to the surgeon's impatience. It left a lasting negative impression during an already agonizing decision-making process. Despite the uncertainty, and given less than ten minutes total to decide, we opted for surgery. The outcome was the worst-case scenario: terminal cancer. She might have weeks, maybe a few months. Ironically, the same surgeon who showed little empathy earlier offered the most poignant advice: "Be as present with her as you can." This, too, has stayed with us. During this stressful time, the discussion of costs arose. Over the phone, we were quoted upwards of $7,000, with an itemized breakdown including the initial exam, surgeon's consult, and surgical costs. We painstakingly confirmed the grand total multiple times, even writing it down for our records, as we were not at our best. We were told complications might make this go higher, but we would be called beforehand. At the end ended up around 10 thousand plus. There was no call. However, upon picking up our dog post-op, the bill was significantly higher. We were told we had "misheard" or "misunderstood," which we firmly disagreed with. They claimed the calls were recorded and they would listen back, leading us to believe the discrepancy would be resolved. We paid the inflated amount to take our dog home, but despite numerous follow-up calls, we never received a response or resolution regarding the overcharge. Our precious and loyal furbaby passed away just three weeks after the surgery. Now, with some distance, we can reflect on our experience. While we cannot blame NVS for her terminal condition, the overall lack of empathy and care shown towards both our pet and us during such a vulnerable time, coupled with the billing issue and subsequent unresponsiveness, lack oh empathy makes it impossible for us to recommend their services. One more thing the people at the front desk are just rude and cold with no c We still not hear from anyone to do a follow up on Torry and this means they don't care and just to hear their name make me sick. At the end of the day this place could and should be more understanding, emphatetic of the hard time when we deal with the health of our family members but for them is only money signs and like my grandmother used to say " actions speak Lauder then words? in this case no word nor actions.

I took my two labs there, and my sweet little puppy. They are caring, thorough, and do an excellent…read morejob on preventative care. I would definitely recommend.

Goose Creek is always willing to make room when urgent situations arise, and for routine visits,…read moretheir prices are fantastic. They started asking people to wait in the car during COVID and kept the practice going, which really cuts out a lot of the choas inside, which is good since the lobby is fairly small.

My little buddy just came here. We thought he had a tick on him but really couldn't tell with him…read moreblack fur but turned out to be just out to be just a scrap. While there he got done allergy stuff and shampoo, nails trimmed, ears cleaned and an examination ALL for UNDER. $200. We were VERY impressed with the staff as well as Dr B. Thank you Family Pet you ARE our NEW vet. Place is VERY clean. Even examining rooms are very nice. Didn't feel rushed at all and answered any questions we had

My review is specifically for Dr. Aline Kemp and based on the poor experience I had with her and my…read more14 yr old Shih-poo, Chewie. She was extremely unprofessional, dishonest and uncompassionate and falsified my dogs medical exam. I called the morning of the 7th and was able to get a 9am urgent care appointment. My dog was having a reaction to frontline (rash, breathing was off, acting erratically, wasn't settling). I held Chewie as he was shaking, nurse came in and I told symptoms. Nurse left and waited for the doctor. Dr Kemp finally comes in, pulls out a comb from her drawer and pulls his hair back on his back to confirm some redness and flaky skin as the nurse held him. She pointed out he licks the inside of this legs as they were discolored, checked his feet and saw he doesn't lick those and then I mentioned he licks his tail so she looked at that. NEVER looked at his eyes, ears, listened to his heartbeat, NEVER even held him. She suggested three medicines for his itching, I declined all but 1. She left and later poked her head in saying I'd be back to buy the other two meds because she thought I would need them. I get the prescription and its made out for another one of our dogs, so I have to wait for them to correct that issue. Exam is $85 and she never held my dog. I went back to the vet to discuss with Dr. Kemp why she did not check Chewies vitals or give him a proper exam. She blatantly stood there and lied and told me she could email me a copy of the exam. I asked for a hard copy. She continued to go back and forth with me claiming she did all these things. 15 min later the nurse brings in a clearly falsified report stating Chewies temperature was 100, that his eyes were looked at, his teeth, lymph Nodes, etc etc. If this "Doctor" is falsifying exam reports, what else is this woman lying about? I fear for people who do not know better and don't ask questions and that she is taking full advantage of them. Clearly animals and my pet were not a priority to her. I did not ask for a refund, I was not angry, only inquisitive as to why she did not perform a proper exam or check the vitals of my 14 old dog. I know we all have off days so I just wanted an explanation. But when she stood there and lied straight to my face and then had the nurse bring me a fake detailed report, my jaw was on the floor. I brought my concerns to the manager Jessica Sullivan who dismissed all my concerns by stating that sometimes you might not realize that we are checking their lymph nodes and etc or that sometimes we discreetly take a dogs temperature. I currently have 6 dogs, ranging from 1-14. I have been the one who has taken them to every exam, check up, shots etc. I know how exams work. Mrs Sullivan clearly is siding with her employees. This practice needs to be under review for falsifying documents and dishonest activity because I am sure I'm not the first person to experience this. "Dr" Kemps patients should definitely think twice before bringing their pets to her. I will NEVER step foot in here again and I would NEVER recommend her to anyone that cares for their pet as if they are a family member or anyone with a pet for that matter, not even a stray.

Our 2 kitties give Kitty Kingdom 4 paws up!! Vivian, Joe &…read moreSharmane were accomodating and responsive to us and caring and attentive to our cats. We felt 100% comfortable leaving our cats in their care after our initial meeting. Vivian having been a Vet tech is a huge plus, but honestly their caring nature and kitty-smarts really put us all at ease. While we were in a pickle elsewhere....it was great to know the cats were being well looked after. I will not hesitate to use them again and I recommend them highly. p.s. Their location was a bit of a drive for me, BUT was completely and totally worth it....so if by chance they are not exactly in your neighborhood, get over it, and make the drive!!!

Kitty Kingdom is awesome! They are so responsive, clear, organized, and welcoming. They took great…read morecare of our 8 month old twin sister cats and show you the room they will be in, ensure everyone is comfortable provide updates throughout their stay. Was the most peace of mind we had being away from home since we adopted then. THANK YOU!

MaryElizabeth Dugmore claims to care for Yorkies but her actions are opposite! I was a registered…read morefoster through this organization when there was a different president, for many many years. When Mary Elizabeth took over, this rescue and their mission went out the window. Last year I offered to help another foster with taking a Yorkie named Maya, to get her medical issues taken care of. Mary Elizabeth didn't like the price in Washington state, the bloodwork, dental procedure with multiple extractions and vaccines was going to be around $2000. MaryElizabeth said it was too expensive and she refused to negotiate with the veterinarian and refused ALL medical care for Maya, who was in desperate need of dental care. She told me to pay for it myself and she would waive the $600 adoption fee for 9 year old Maya. Because she was in obvious discomfort, I paid for it and adopted Maya. I refuse to do any future assistance with this rescue and I stopped all donations after I found out MaryElizabeth was paying her daughter under the table to do the books. The IRS is very interested in this when you're running a 501(c)(3). All donated funds are supposed to go to the care of the animals only. MaryElizabeth is not caring for the animals that she takes in, she says they don't have the money. Well if they don't have the money, they should not take in the rescues!!! Don't waste your money on this rescue, because it's not going towards the animals care.

I have had a wonderful experience with YTNR. I currently own a Yorkie named Chewy Nho. He is a big…read morepart of my life. I wanted to find him a brother that was under the age of 1. I was very lucky to find a 5 month year old Yorkie named Milo on the YTNR website. I filled out the application and waited. For some reason the application did not process the first time. I found this out when talking with members of the organization. I really wanted to be considered in adopting Milo so I filled out the application again. It is a very long application so I do recommend taking time to answer each question. They seemed very important and I completely understood why they ask such questions. For example: Why do you want a young dog versus an older one? Do you have a secure yard and explain. The questions may seem personal but the org wants to make sure the pups are going to a good secure home. I received a call the next day from Milo's foster mom. We talked on the phone for about 45 minutes. I could tell this was a phone interview so I tried to sound as calm as possible but it was hard since I was excited I received the call in the first place. I was told that I was next in line if the current family looking over Milo passed on the adoption. To my surprise the family before me had to pass on adopting Milo. This was wonderful to Chewy and I. With all YTNR adoptions, you can either drive to pick up the dog or try and meet the foster family half way. I drove the entire way since I had time to do so. The foster family was very sweet and welcomed Chewy and I with open arms into their home. Milo was a ball of energy and very very cute. He was a bit skinny but he was teething and had a hard time eating his food. I also experienced the same thing with Chewy so I did not think much of it. Now I have two Yorkies. Chewy and I re-named Milo. His name is Solo Nho Xiu. Yes, I love Star Wars. Chewy Nho means small chewbacca and Solo Nho Xiu means tiny Solo. I love my furbabies and cannot believe how well Chewy and Solo get along. Thank you so much YTNR! Your a great organization. Keep it up!

I'm referring everyone I can think of to keep OFSDS.org in your thoughts, whether it's donating to…read morehelp care for the hundreds of senior dogs they watch over, buying their merch and becoming a Geezer Guardian which gives a precious senior canine citizen top quality of life for the remainder of their years. Even when a senior dog is in a foster home, Old Friends Senior Dog Sanctuary is paying for Vet care, grooming and food so the Guardian need only provide the Geezers love and a safe home for the rest of their lives. The Sanctuary is totally dependent on donations to keep their magnificent Sanctuary operating!!! OFSDS.org spread the love!!!

When I hit that senior age, I'd be happy to spend my days here. It's so warm and loving, plus…read moreendless belly rubs! I was lucky enough to get a tour OFSDS and this place is unlike any dog shelter I've ever seen, It's truly a sanctuary. They only cater to senior pups that we're either turned in, found, or the owner is no longer capable of caring for the dog. Every room here has a purpose; there areas for dogs who are missing limbs, blind or going blind, large outdoor areas for bigger pups, and even an indoor sensory area for dogs who are sensitive to bright lights and loud sounds. In this same sensory section is a water tank with a treadmill inside to help overweight pups get lean. They also have a huge restaurant sized kitchen, where they prepare and create food for dogs with dietary issues. I could go on forever about Old Friends Senior Dog Sanctuary, but you really should just experience it for yourself. They are always looks for dog loving volunteers!

I have known Hayley for many years and the love she has for animals is hard to come by with a lot…read moreof people these days. I have not used her services because I live out of town now but I wanted to emphasize that she will care for your animals as her own! you will not regret taking your animals here!

From the owner: Pleasant View Bed & Biscuit has been in the works for years. I am so happy to officially be opening…read moreour doors in 2023, and creating a top of the line boarding facility for your dog! Please visit my website to see more details. I look forward to making your pup a part of our pack!