my daughter lost her wallet on the bus. she reached out to them and they found it and returned it…read morewith everything in it, including her cash. they restored my faith in humanity.

Very cramped seating and uncomfortable , driver deviated from normal route resulting in late…read morearrival. Never updated us as to arrival time.

While staying in South Philadelphia West, SEPTA NRG Station not only was within an accessible…read moredistance from my hotel (Radisson Hotel Philadelphia), but the commute connected me to SEPTA Olney Station which is near the starting line for Independence Blue Cross Broad Street 10 Mile Run. If you are looking for an easy way to get downtown, yet with time to spare it is an accessible transit with several stops in between that will connect you to sights known to the city of Philadelphia. SEPTA NRG Station is a very well-maintained station that also serves as an exit stop to sporting venues, like Xfinity Live! (NBC Sports Arena), Citizens Bank Park, Lincoln Financial Field, and Wells Fargo Center which are all located in the heart of South Philadelphia. While in the area after completing Independence Blue Cross Broad Street 10 Mile Run, I could not help but sense that Philadelphia is a city that loves its sporting teams, as like Chicago, the city where I am from. Being that I have had nothing but pleasant commutes, I would gladly commute from SEPTA NRG Station again, as well as recommend it to anyone visiting the city of Philadelphia for anything aforementioned. ~ Be Kind. ALWAYS. ~ Thomas G

Yesterday on Tuesday, 04 May, 2021 at approx. 4:11PM -est-, I had been seated in the front right…read moresection of the bus inbound to LNC, city, from where I boarded at at the Weis bus stop, on the 3 route. So, right after the driver made his left turn at the intersection of Belmont Plaza & Fruitville Pike, he announced that the bus was over-heating, and he was going to have to swap busses. Everything went well, and things were to get a bit more interesting. As we pulled into the bus garage on Eric Rd., the outer security gate opened, and as we made our left hand turn in front of the garage, I noticed a brand new bus of a different model, sitting on the side, at the northern-most part of the apron. It was the latest model of Gillig bus, which the RRTA company was testing out. It was just sitting there, so I decided to snap a photo of it. This bus's new number is: '2101'. The numbers of the latest batch of busses which RRTA has acquired, ranges from 1900 - 1911. A few of the main differences between this latest new model bus, is that the front of the bus isn't quite as elongated as the 1900 series, & is much more flat, which I like. I just think it looks a bit better. The second difference of the design is that there is an extended aerodynamic fairing for the batter packs on both sides of the top of the bus, which now, instead of only extending to the top middle of the bus, now extends all the way forward to the very top of the nose of the roof of it. I also agree with the way the new design looks. It doesn't look as much as a dopey design, as the present design of the 1900 series. Koolness! I cannot wait to go for a ride on the new 1000 series! Hey RRTA: Get more of em' in!

People that enjoy their jobs? Not treating everyone like hoodlums. Blah blah blah blahread more

There's nothing luxury about the station, but being able to pick up AMTRAK without driving into…read morePhilly is a luxury to me. Parking isn't great, even with the overflow lot. The vending machine is appreciated. In the winter, they have a few heat lamps by the tracks, which is a nice touch. During business hours, you also have the option to sit inside to avoid the weather. The new structure to get to the tracks is fine but the elevators don't always work. I've carried heavy suitcases up and down stairs for elderly people on multiple occasions because of this. Honestly I don't fault the station workers at all. They're doing the best they can. Amtrak and SEPTA need more funding. This place is basic. There's literally only one platform but I notice a lot of first time riders getting confused, maybe because it's Amtrak and SEPTA combined? I would suggest adding more signage.

One of the worst experiences I've ever had with public transportation. First of how hard is it to…read morefix an elevator so that you're disabled passengers can actually get up and down the track. Second off how hard is it for your conductors to announce the trains? My boyfriend and I miss our train because we didn't know that the number will be different than the ticket that we bought. We ended up having to take septa down to 30th St. and paying additional cost. Get your act together, Philly.

So why would I want to review a SEPTA Station? It's simple; folks on the main line think that the…read moretrain to take into the city is the R5. They are correct in that it will get you there. But what about convenience? Almost all the R5 stations charge for parking. Ughh! Next you need to change trains at a big station like 30th Street or Suburban to get to restaurant row. Not necessarily a pleasant experience! Now let's talk about Ardmore Junction. It's on the Norristown High Speed Line. Let me say that again; it's fast! Parking is free which is a big plus. You change trains at 69th street in Upper Darby to the Market-Frankford line. It's a very easy change. Now you have access to all of the Market, Chestnut, and Walnut Street restaurants. If you are on the mainline, do yourself a favor and think about the Norristown High Speed Line the next time you consider going into the city.

I travel quite a bit but not usually by train. I decided I was long overdue for a long distance…read moretrain ride. This is my return trip to Atlanta from Wilmington DE. I have passed through this station many times but never boarded here until this day. I had a few bags and luggage. The station is not small but ut definitely does not compare to the size of 30th Street Station in Philadelphia. There are several entrances around the perimeter of the station. Luckily I found one that has a ramp as many of the doors have a set of steps to go up and down. The station is very bright with a lot of light coming from an atrium ceiling. There are several staircases and escalators that lead upstairs to the tracks. Announcements are made frequently and loudly. I requested the help of a Red Cap. He was very accommodating to me as I also had a handicap ticket. He took my luggage to the baggage counter and had them checked. The attendant also assisted me when it was time to the tracks via the elevator and directly to my train car. I would gladly use this location any time again in the future.

This was an easy-to-navigate station. I had traveled through here previously but it had been years…read more Usually I'd travel straight to Philly, but I have family in deep south Jersey who retrieved me here. The station is on the smaller side and very easy to navigate. They make ample announcements for incoming trains. The area around the station is pretty busy.

The West Chester parking garage no longer takes cash so the Metropolis app must be used and charges…read morea $1 "service fee." What is the purpose of the service fee? I'll do my business and shopping elsewhere.

Fairly nice area. as bus depots go this is a convenient and secure locale with accessibility ramps,…read morelighting, and schedule boards posted. The roof overhead is great shelter from direct sun heat, rain, and snow. However, the lack of a digital monitor board and public announcements, or even some paper schedules, make this service less consumer friendly than it needs to be. I suppose the $1/hr multilevel parking garage (max $8/day) is a nice feature if you are driving to west chester for shopping or a meal. However, this model does not encourage park and ride to save gas or the environment. I believe that parking should be comped for car to bus users if not discounted further somehow. Furthermore, the Rt. 104 "express" busses make one too many stops and are often over full whether day or night, and this area is no longer served by passenger trains. (SEPTA problems.)

I love the 48 bus. It's big, roomy and always on time leaving Olde City. The people who work this…read morebus are extra cool, in part because I think it's one of the more popular buses running through town. It's not like the unbelievable friendliness and coolness of the Market 33 bus, which is even busier and full of tons and tons of people especially after school - but it's nice. I was on this bus during the blizzard, and the man running the last bus was trying to be on schedule because that was his main focus. Awesome! It usually gets detoured when there's snow however, and when heading east there are never any signs letting you know. So it's best to hang out on 22nd and the Parkway and look for it - although one time it swung up Spring Garden and three of us had to make a break for it! All in all a fun way to get to Olde City or near the Art Museum.

I have a completely different opinion of Septa, in my experience the drivers act like zombies, you…read moreask them a question and you get a blank stare, when they do talk it's usually something rude and the handicapped ride system is so messed up that people wait for HOURS to be picked up which is unacceptable, next time call a cab or uber

A year ago, this station was in pretty bad disrepair. They've been doing a great deal of work on it…read moreas of late. New fence along the side parking lot to keep pedestrians from walking across the tracks (which was causing for muddy and at times dangerous situations). Now what I'd like to see done: 1. The station was originally built with a canopy that extended the entire length of the platform. I'd like to see this restored at some point. I'd prefer a business or generous donation from the local community vs. the city paying for it as it's not a high priority. If you step off the train towards the end of the platform and it's raining, you're going to get wet. 2. There is a beautiful station here that is open at limited times. It'd be great if some small business could revive this building and make it useful again. The ticket office needs one small window. I'd say a coffee shop, but Chestnut Hill Coffee and Starbucks make that unnecessary. Anyway, something to add to the life of the stop would be great - Chestnut Hill shops stretch almost all the way to the train station so it's definitely possible to have a successful business here. Parking is readily available, although it's easy to get bottlenecked during rush hour. Also, if you are planning on cutting it close, the conductor often only opens up the train door farthest down the platform. I really don't get this, especially if it's raining or hot. But it can be a good trek down the platform if it's a long train. Overall it's a good stop, although it could definitely use some more work to really make it a Chestnut Hill gem.

Very well maintained station with frequent service into center city Philadelphia. There's a…read moresurprisingly large amount of parking here due to the razed turntable and other bygone railroad functions. The station exterior is a finely appointed Reading Railroad stone. Built in 1931 the structure has been holding up pretty well. The interior is comfortable with plenty of amenities. There is a bathroom, benches, water fountain, and a schedule rack. Recently SEPTA crews made their way out to Chestnut Hill East to repair the station canopy roofs, repaint benches, and repaint the platforms. The station looks very sharp. Half hour peak service and hourly off peak service is offered here. Sadly, not much in lines of nearby places to grab coffee or snacks. Germantown Ave. is a 3 minute drive or 5 minute walk, so I'd recommend coming prepared with your own java. However if you'd like to zumba or hit the cycle studio after a train ride from work, there are a few of these businesses directly across the street! Make sure you pay attention to the track your train is pulling off from. There are three separate departure tracks available here. Pro tip: generally the first two cars are the only ones that will be open during off-peak hours, make your way up early so that you can grab a seat!