I cannot say enough good things about Dr. Mary Henkel. A true and caring person. She listens and…read moreis very attentive to your medical conditions. She is very thorough in your medical care. I know I'm receiving the best care with her, always!! The front office staff are truly amazing as well, always helpful and so kind. Wonderful Physician's office !!

Great family care. Dr James Rossi is amazing . Been going there for over 20 years I think and never…read morebeen disappointed.

Awesome nurse practitioner! She's been with this walk-in for at least 12 years. Very knowledgeable,…read moreand intelligent, compassionate!

Being new to the area I needed an orthopedic doctor to look at an injury. I went to a Lexington…read moreClinic Urgent Care Clinic and was pleasantly surprised to discover they offered a walking clinic specializing in orthopedic care. The clinic was a one stop shop for my injury. They had X-ray onsite. It took less than an hour for me to be seen by a nurse practitioner, X-rayed, and put into a cast. My follow up visits were equally as efficient. An orthopedic clinic was a brilliant concert and my medical treatment was excellent. Hope I never need them again but glad to know something like this is available if I do.

Dr. Simon and his team are outstanding. He and Heather consistently go the extra mile to ensure…read morepatients feel valued and comfortable. They're not only kind but also highly efficient in the care they provide. I highly recommend this office to anyone seeking exceptional pediatric care and a team that truly prioritizes its patients.

I've been taking my daughter here since she was six months old and I've generally been very happy…read moreuntil today. Today, Dr. Simon examined my daughter, and I understand you need to get close to do an examination, but he had his legs spread and was so close to her on the chair that her knees were touching between his legs. He stayed like this even after the examination while he was talking to me, and this made me very uncomfortable. In hindsight, I wish I had asked him to move, but was just kind of waiting for him to and he never did until the very end of the appointment. The worst part, is that while he was in that position, he asked my daughter how she got sick. She explained that she thought she got it from her best friend, a girl in her class, and he said, "I know how you REALLY got it. From your boyfriend." And leaned in towards her face and made a bunch of kissing noises. I couldn't believe he would say this to a six-year-old girl. It was wildly inappropriate. Not to mention, he grabbed my hand while it was rested on my lap while explaining my daughter's treatment to me... Until now, this has been a truly wonderful practice. I've always been happy with the treatment my daughter has received, but this situation made me so uncomfortable that I'm switching to another provider immediately.

Every since the main doctors that started this practice have retired, this practice has gone…read morestraight to corporate practices. No more of feeling like you are known, only like you are a number. Weeks before you can get in to see someone, let alone your primary. Pushing doctors that have just graduated and this is their first ever job. I was a patient with this practice for 33 years, this is the only practice my three children have gone to. Because of the poor replacement physicians and corporate practices we are no longer attending this facility. I would not recommend this practice to anyone.

I'm very happy with Tates creek family practice. My doctor is very thorough and is available to me…read morewhen I have health care questions. I have been coming here for many years and would recommend them for you and your family. If I need lab work it is done in the office. I get a follow up call from my doctor if any issues come up that require attention and they mail me a copy of the results for my records.

Edit: They called me first thing this morning which I find to be a great quality in any doctors'…read moreoffice. I explained that a couple RX's were left out and they fixed the mistake. My dr was Dr. Payne and he was very kind with good bedside manner. We did go right before close so that could be the reason for the delay in RX's. My prescriptions weren't at the pharmacy. Other than that I suppose everything was okay, but if you tell a patient you're going to prescribe something you should follow through and if there's an issue have the decency to call and explain. Now my daughter will be up all night again with a nagging cough and I'll be suffering nausea. Hey atleast they sent the antibiotics in .

My fiancé had a swollen, bruised ankle and needed to be seen immediately. We called our insurance,…read moreconfirmed this location, and went in--only to be turned away by a woman named Jennifer. The front desk manager was unprofessional, unpleasant, and had a nasty attitude. My fiancé was in so much pain, and she turned us away anyway. Before she even asked his name, she was dismissive and treated him like less than a human being. I called afterward to get some clarity, and she hung up on me mid-sentence while I was still asking a question. Do not go here. They are horrible

Dirty place. Walked into the patient room and there were foot prints on the patient table. No one…read morecleaned it. And when I mentioned it the girl shrugged and smiled. Had to pee in a cup, but couldn't, so I set what I could eke out on the cupboard on the tray they set up. I mentioned I couldn't get much out so I said that I would try to drink some water... I asked if I should let them know when I was ready so I could grab another cup and she told me I could reuse it. I mentioned that I had already set in on the tray and she said that was okay. Um, there was someone else's pee in there next to mine...even though they were in their respective cups, I didn't want to grab mine and try to pee in it again. Makes me wonder what happens when I am not looking. And to think that they want to insert needles and fuse my back!

Although it was very late on a Friday afternoon the team and Dr. Keith Alexander were very caring…read moreand wonderful. So so glad I went. The word amazing is overused a lot but not here. He truly was amazing.