Every since the main doctors that started this practice have retired, this practice has gone…read morestraight to corporate practices. No more of feeling like you are known, only like you are a number. Weeks before you can get in to see someone, let alone your primary. Pushing doctors that have just graduated and this is their first ever job. I was a patient with this practice for 33 years, this is the only practice my three children have gone to. Because of the poor replacement physicians and corporate practices we are no longer attending this facility. I would not recommend this practice to anyone.

I'm very happy with Tates creek family practice. My doctor is very thorough and is available to me…read morewhen I have health care questions. I have been coming here for many years and would recommend them for you and your family. If I need lab work it is done in the office. I get a follow up call from my doctor if any issues come up that require attention and they mail me a copy of the results for my records.

I've been going here for years and absolutely love the staff here. Very friendly, attentive and…read moreprompt. Dr Haddix is a top notch family dr that takes his time to listen during your scheduled appt times. Dr Dicken and Lindsey are great as I have seen all of them. They all want to make sure you get the best care/treatment possible before leaving their office.

If you want to be treated like a number instead of a person, this is the place for you…read more Receptionists and nurses are not that friendly, attentive or outgoing. Dr Dicken is the friendliest person there but if you talk too much he'll excuse himself from the room "for just a moment" and then a nurse will come in and say you're all set and ready to go. Today, one receptionist was complaining to another about a patient for all to hear.

Dr Rossi is a wonderful physician. I have been very fortunate to have as Dr. nurses extremely kindread more

I cannot say enough good things about Dr. Mary Henkel. A true and caring person. She listens and…read moreis very attentive to your medical conditions. She is very thorough in your medical care. I know I'm receiving the best care with her, always!! The front office staff are truly amazing as well, always helpful and so kind. Wonderful Physician's office !!

Love Whitney Tackett PA. She takes time to understand you and your health journey. Time to…read moreschedule is very reasonable.

A bit over a year ago, I had planned to bring my child to a specific pediatrician in Lexington…read more Well, my baby was born a month earlier than expected, the day before I planned to visit the pediatrician. While at the hospital, I had to pick an on-call pediatrician from one of two places in Georgetown to come examine the baby. After having a sour experience with the other office, I choose Bluegrass Pediatrics. I met Dr. Knight that evening at Georgetown Hospital and liked him so much that we decided to stick with him at Bluegrass Pediatrics instead of the pediatrician in Lexington that I had originally planned to see. I'm glad we did. Dr. Knight has given us the best care, always listening to us -- even if he didn't agree with us. The staff members at Bluegrass Pediatrics itself are very friendly and polite. They are also quick to get us in for an appointment within the same or next day as needed.... and have a pediatrician available for phone calls when office hours are closed. The office may not be bright and flashy, but don't let that fool you. (They are also a family practice, it's not just for kids -- so your kids can go here for their entire lives!) There is also a separate sick and well area, although you have to walk through the sick area to get to the front desk/doctor anyway. Sadly, we are not currently patients at Bluegrass Pediatrics as of this month because of a change in insurance. It is a bit frustrating (especially as we had a medical need for our child recently), but it is what it is. I'm still thankful for the care my son received here. Highly recommend.

Truly one of the best doctors I have ever had. Did three back surgeries always calls and show up…read morepersonally to check on you at the hospital or at home. He won't stop till he's found away to fix or help you. His office at Good Samaritan and staff are the best. I would go here over all

Sent here by a fellow LC PC and my husband has been waiting outside vomiting in a bag for 2hrs…read moreafter being bitten on the horse farm by who knows what...I understand Covid patients and what everyone's dealing with but 2hrs without triage is ridiculous!!

Love this Clinic, Dc. Childers is very professional and sweet with kids, Staff are always prompt to…read morehelp when you need it!

They need to take "Adolescent" out of their name. We chose this practice in 2007 when we relocated…read moreback to KY with our two young kids. Now that they are older and should be able to consult their primary care physician on uncomfortable questions they don't want to ask their parents, we find they can't. We were told to "pick a gynecologist" if we were interested in contraception to control period symptoms. Reproductive care IS healthcare, and PAA is not only abdicating this responsibility but putting a barrier between patients and this care by requiring them to go to a specialist that their parents may not have time or money to visit. It makes patients feel like this part of their health and body is "other" and requires special effort and extra money. It's BS. This is especially surprising given PAA's stance on the HPV vaccine (see another user's review here). It's kind of understandable if they do not have the bandwidth for this, but they need to say so up front and start referring kids away from their practice at puberty. It's hard enough being born female in this world; we should ALL be able to depend on our primary care physicians to look out for ALL areas of our health and provide basic support and care before referral to a specialist. I have previous experience in another state where the doctor was all over this--asked all the hard questions and was clearly looking out for my step-daughter's care, head to toe. The only reason that this review is three stars and not one is that we HAVE gotten great care here, so if you have a boy, go for it. Sharon Menkus is particularly good, and we will miss her. She's so genuinely knowledgeable and supportive that I was really puzzled and disappointed by the wall we got when asking about reproductive care.

4 stars for nice employees and nice doctors. The waiting room at the Harrodsburg rd office is nice…read moreand has a fun aquarium. I like that there are two offices. They were able to get my daughter in on short notice after she took a hard fall and hit her head (she's a toddler). It was the worst fall she's had and they got her in and x-rayed within an hour! 1 star docked because I have had to wait a couple times in the patient rooms for a long time (15-20 minutes once). Also, I feel like the two doctors I've seen so far at this practice know far, far less about allergies than I do. I have allergies myself; it's a lifelong educational process. My daughter has multiple food allergies. We are seeing a different doctor next week at PAA. The receptionists are totally fine with you asking to see a different doctor, which I like. It's nice that there is a variety of people you can choose for your child's pediatrician.

Dr. Downs and his staff are amazing! They go above and beyond any typical medical practice. We were…read moreout of the country and my son had an allergic reaction, instead of having to take him to a UTC in a foreign country Dr. Downs was able to diagnose and treat via telahealth. He communicated with a local pharmacist and my son was on the mend in no time and we were able to continue with our vacation.