Jennifer was awesome....it was our first camper so we had alot of indecision...Jennifer was patient…read moreand never pushy so we ended up getting tge camper that was the best fit for my family. Was well worth the 2 hr trips to do business. Everyone at Wilkins were great! Happy customer!

From the owner: Welcome to Wilkins RV in Clay, New York. If you're here, you're probably looking for an RV, and…read morewe're ready to give you a buying experience unlike any other. We deliver a great experience to our customers, staying true to our small-town values of treating our customers fairly and keeping our word. You're creating a way of life that makes for special times the whole family will remember. Children will recall their first outdoor excursions like hiking, fishing, and hunting. Families will bond over shared meals around the campfire. Friends will rally around their favorite sports teams as they tailgate in style. Retired couples will share the joy of seeing the country, one state at a time. There's no end to how an RV can help you fulfill your dreams.

We bought one of their rental units at the end of the season. The owner Ed and his son Nick were…read moregreat to work with and very accommodating with what turned into a bit of a complicated transaction. Nick gave us a great walkthrough and I found his description of the unit to be spot on when we were finally able to see it. Thank you for a great transaction.

We've been bringing our 2 RV's here for repairs for the last 15 years--everything from electrical,…read moreplumbing, structural, to embarrassingly simple fixes... Where another repair shop would find an opportunity to "up-charge", they explain what I did wrong (and never call me stupid--even though I still feel stupid). This is one of those last family-run businesses where they treat you right--because they don't know any other way...

Wilkins RV is the BEST around. My husband and I are new camper owners and we have had our share of…read morebad service but Wilkins immediately welcomed us to the family. Our salesman Bill Kennedy, for starters, bleeds hard work and all around customer satisfaction. About a month or two ago we came in after visiting/being treated poorly by Camping World, Burdicks, and Gander Mountain. He spent approximately 2-3 hours just showing us different options and helped make our decision on what we liked. He has lots of knowledge and is out to make a sale but also to serve the customer and do what's best for the customer NOT just himself. We waited about a month and decided it was time. We couldn't make up our mind on which we liked better and Bill was so patient and understanding. He even came in on his day off (without letting us know it was his day off) just to make sure we were squared away. Finally we decided that a 2019 Coachmen Apex Ultra Lite was the one for us. He insured we got all of our wants including vent overs, back up camera etc. Today we received a top of the line walk through by their service guy. Ray. If you don't know Ray. You NEED TO KNOW RAY. He is the Albert Einstein of Campers. He knows them all inside and out. He gave us a solid hour to hour and a half of just slowly going through showing us what to do, how to do it, and the important pieces of information. Their was a running light out the day of pick up, totally a manufacturer fluke. Ray saw it, told us about it, and would not allow us to leave until he fixed it. Which he did. He was great. And said if you have ANY questions to call him up, and he will walk us through it. After our walk through of the camper, we got a walk through of the necessitates from Justin. He showed us what was necessary and what wasn't! He had our best interests in mind and insured that we were not just buying things for no reason. He gave us a great overview of things necessary. Overall, this was the best buying experience we have ever had. Out of cars, motorcycles, and many other large purchases such as our home. Hands down, the best. If you're new to the camper family or even a vet in it, GO TO WILKINS. Thank you for all of your hard work Bill, Ray, and Andy for always just being a welcoming face. -The Hurd's

Very disappointing experience with Wilkinson RV in Brewerton…read more We purchased a brand-new camper from Wilkinson RV, and the problems started before we even left with it. When we arrived to pick it up, we were told the microwave was defective. In my opinion, that should have been caught and corrected before the camper was ever sold or delivered to us. They removed the microwave and said a new one would be provided. We did eventually receive one, but the front faceplate was missing. Since we bought the camper in the fall, we winterized it, parked it inside, flushed it out, and checked things over before using it. Once spring came and we started getting ready for our first camping trip, we discovered more issues. The sink was only partially connected, nothing underneath seemed properly tightened, and the shower leaked inside. Some fittings also appeared to be over-tightened and started leaking as soon as we tried to use the camper. When we called and explained the situation, we ultimately decided to take it somewhere else to have the repairs done properly. That cost us about $1,000 out of pocket. This should have never happened after purchasing a brand new camper from them for over $25,000. Buying a brand-new camper should not come with this many issues right from the start. Lesson learned. We will never buy from Wilkinson RV again.

Purchased a new 2017 freedom elite 26he.Just what we were looking for.Salesman Josh was very nice…read moreand knowledgeable.Had my hesitation to buy. Enter salesman Tyler.Wouldn't take no for an answer.Very convincing.Did a walk thru and pointed out some items that needed attention b4 delivery.Tyler assured everything would be great. Suffice it to say I wasn't surprised to find about 1/2 of items pointed out were fixed.No better than average experience.Upon getting home where i could get underneath I found wire harness hanging rear ground. Evidence no undercarriage inspection b4 delivery. After paperwork,plates swapped there wasn't so much as a thanks for doing business. Not impressed.

1 star because there is not a zero star button, Very disappointing experience yesterday, I made a…read moreappointment for 10:00. 3 days ago to look at a 5th wheel camper with Brendan, the sales guy I talked to him on the phone and he sent me pictures and everything of the camper and I was going to plan on buying it but when I got there at 10:00 we sat there for 15 minutes after driving a hour to get there just for him to tell me he sold it at 9:00 to the people sitting next to me, he didn't even have the decency to tell me he had someone else looking at it, then they were trying to talk me into buying another rv that was held together with duct tape under the slides and soft spots on the roof, absolute joke of a business. I would never recommend buying anything there

Absolutely horrible and unprofessional experiences throughout our entire claims process with them…read more Lack of communication , sarcasm from several supervisors and managers. Still dont have boat back and they have had it since November.

I would strongly recommend NOT dealing with Meyers in any way. If you do, don't expect any…read morefollow-up communication or customer support if issues arise -- you'll be completely on your own. My husband and I purchased an RV from Meyers during the Hershey RV Show in 2025. My husband has been a first responder for nearly 40 years, and during the sales process we were told that Meyers highly respects first responders and "takes care of them" by providing a $200 gift card to their facility. Because we live far from any Meyers location, we were specifically promised a $200 Visa gift card instead. We were told we would receive it when we picked up our RV. However, once all the paperwork was signed and we were ready to leave, there was suddenly no mention of the gift card. When we brought it up, they gave us a "WE OWE" form stating that a Visa gift card would be mailed directly to us. After waiting over a month and receiving nothing, I followed up multiple times. I spoke with our salesman, Tyler from NY, as well as a manager from the Pennsylvania location. Both repeatedly promised the card would be mailed. By January, I had enough. I called Tyler and told him that if the promised card was not sent by the end of February, I would leave an honest negative review about our experience. Surprisingly, within a week or two, we finally received a card -- but it was NOT a Visa gift card as promised. Instead, it was a Meyers gift card, which is essentially useless to us because of the distance to their locations. I am extremely disappointed with their customer service, the lack of honesty, and the way this situation was handled. We will NEVER purchase another RV from Meyers, and I would NEVER recommend them to anyone else. After reading many similar experiences online, it's clear we are not the only customers treated this way.

What a great experience my family and I had with Burdick's! We met Joe Hill, and most of the…read moreBurdick's RV family at the Syracuse dealers RV show at the state fairgrounds! Joe, Tom and some funny man with red converse were extremely friendly. After a long day of looking at RV's, we finally found our new rig! Joe helped us right away and made the trading of our pop up and buying of the new trailer super easy! We received a fair offer on the pop up and got show pricing for the trailer so we felt great about deal! Being that we are were from Rochester, Joe set us up with a time that worked well for us to pick up the trailer. Upon arrival, Joe greeted us with a friendly hello and introduced us to Tod, one of the service guys to give us an orientation. He was very thorough and willing to answer all of our questions as they came up. I did quite a bit of research but had plenty of questions we went along. He took the time to answer all of them and offered to us a number of times to call back if we had more. On closing, Joe had me sign a few papers. Gave me the keys and expressed well wishes. Tom walked us out, gave us a few directions home, warned us of maintaining a safe speed for tire ratings and also wished us well! A 5 star company, with 6 star people!

Stopped for a mid-trip repair that turned out to be tricky and involved my airstream dealership in…read moreMI. Our technician, Lyn, went above and beyond to get the repair done. He simply kept working, working thru the repair until success was achieved . And he was supported by a very able team. The Burdicks treat their employees really well, serving complimentary breakfast and lunch once a week. Lyn told us he got his first raise 3 months after he started! The Burdick's customer service is what every business should strive for - friendly, professional, knowledgeable and caring. They care about their customers and employees. This place overflows with pride in their service.