I wish there was a zero star button. I came to this camping world after being at the other Syracuse…read morelocation where they wasted my time by selling the rv I had a appointment to look at before I got there without telling me, so came here after to look at a different one and they tried selling me one that was held together by duck tape under the sides and instead of them fixing it they were trying to tell me how to fix it!! And they were so unprofessional and pushy trying to get me to buy it I literally had to stand up and leave. I would never trust anything camping world is selling, do you your self a favor and go to a smaller dealer like wilkins and seven o

*Edit-Found a picture on my camera from the time when I was traveling and texting Skylar. I could…read morenot remember the name of the camper, but had the pricing. I was wrong with the model and slides, but I felt as though they were questioning the validity. Please show your sales team. Just like many others, worst experience. Found a beautiful camper online, scheduled an appointment and actually asked to come earlier than my time. After 30 minutes on the road, I see sale pending in the site, so respectfully, I cancel. I explain I am traveling from 2 hrs away, am 30 minutes in, and sale is pending. Skylar assured me that it is still available and in inventory. I am in contact the entire way, saying the website indicates it's been sold, yet she insists it's available. Upon arriving, we check in at the desk and it takes mere minutes to see what a disorderly system they have. You check in, give your name, state why you're there, and the desk attendant makes no effort to take names to discern the order of arrival. After waiting for an hour, we take it upon ourselves to look on the lot only to find that the camper we came for was in fact sold. We were furious that this woman lied to us and encouraged us to travel when it had obviously been sold. The best part is that management reaches out 1 month later to ask about what went wrong that we never did business with them. I describe all as above. Your salesperson named Gabe asks me for details on the camper from over a month ago. I did not save the information since it had sold. I do my best to describe the camper. I give the date, describe the floor plan, brand, price, but mistakenly give the wrong number of slides. The response I get is we never had a camper with 6 slides. REALLY? My mistake...there were 5. Honestly, everything about this place is horrible. Do yourself a favor and go to Wilkins or Meyers. They're amazing.

What a great experience my family and I had with Burdick's! We met Joe Hill, and most of the…read moreBurdick's RV family at the Syracuse dealers RV show at the state fairgrounds! Joe, Tom and some funny man with red converse were extremely friendly. After a long day of looking at RV's, we finally found our new rig! Joe helped us right away and made the trading of our pop up and buying of the new trailer super easy! We received a fair offer on the pop up and got show pricing for the trailer so we felt great about deal! Being that we are were from Rochester, Joe set us up with a time that worked well for us to pick up the trailer. Upon arrival, Joe greeted us with a friendly hello and introduced us to Tod, one of the service guys to give us an orientation. He was very thorough and willing to answer all of our questions as they came up. I did quite a bit of research but had plenty of questions we went along. He took the time to answer all of them and offered to us a number of times to call back if we had more. On closing, Joe had me sign a few papers. Gave me the keys and expressed well wishes. Tom walked us out, gave us a few directions home, warned us of maintaining a safe speed for tire ratings and also wished us well! A 5 star company, with 6 star people!

Stopped for a mid-trip repair that turned out to be tricky and involved my airstream dealership in…read moreMI. Our technician, Lyn, went above and beyond to get the repair done. He simply kept working, working thru the repair until success was achieved . And he was supported by a very able team. The Burdicks treat their employees really well, serving complimentary breakfast and lunch once a week. Lyn told us he got his first raise 3 months after he started! The Burdick's customer service is what every business should strive for - friendly, professional, knowledgeable and caring. They care about their customers and employees. This place overflows with pride in their service.

Absolutely horrible and unprofessional experiences throughout our entire claims process with them…read more Lack of communication , sarcasm from several supervisors and managers. Still dont have boat back and they have had it since November.

I would strongly recommend NOT dealing with Meyers in any way. If you do, don't expect any…read morefollow-up communication or customer support if issues arise -- you'll be completely on your own. My husband and I purchased an RV from Meyers during the Hershey RV Show in 2025. My husband has been a first responder for nearly 40 years, and during the sales process we were told that Meyers highly respects first responders and "takes care of them" by providing a $200 gift card to their facility. Because we live far from any Meyers location, we were specifically promised a $200 Visa gift card instead. We were told we would receive it when we picked up our RV. However, once all the paperwork was signed and we were ready to leave, there was suddenly no mention of the gift card. When we brought it up, they gave us a "WE OWE" form stating that a Visa gift card would be mailed directly to us. After waiting over a month and receiving nothing, I followed up multiple times. I spoke with our salesman, Tyler from NY, as well as a manager from the Pennsylvania location. Both repeatedly promised the card would be mailed. By January, I had enough. I called Tyler and told him that if the promised card was not sent by the end of February, I would leave an honest negative review about our experience. Surprisingly, within a week or two, we finally received a card -- but it was NOT a Visa gift card as promised. Instead, it was a Meyers gift card, which is essentially useless to us because of the distance to their locations. I am extremely disappointed with their customer service, the lack of honesty, and the way this situation was handled. We will NEVER purchase another RV from Meyers, and I would NEVER recommend them to anyone else. After reading many similar experiences online, it's clear we are not the only customers treated this way.

Wilkins RV is the BEST around. My husband and I are new camper owners and we have had our share of…read morebad service but Wilkins immediately welcomed us to the family. Our salesman Bill Kennedy, for starters, bleeds hard work and all around customer satisfaction. About a month or two ago we came in after visiting/being treated poorly by Camping World, Burdicks, and Gander Mountain. He spent approximately 2-3 hours just showing us different options and helped make our decision on what we liked. He has lots of knowledge and is out to make a sale but also to serve the customer and do what's best for the customer NOT just himself. We waited about a month and decided it was time. We couldn't make up our mind on which we liked better and Bill was so patient and understanding. He even came in on his day off (without letting us know it was his day off) just to make sure we were squared away. Finally we decided that a 2019 Coachmen Apex Ultra Lite was the one for us. He insured we got all of our wants including vent overs, back up camera etc. Today we received a top of the line walk through by their service guy. Ray. If you don't know Ray. You NEED TO KNOW RAY. He is the Albert Einstein of Campers. He knows them all inside and out. He gave us a solid hour to hour and a half of just slowly going through showing us what to do, how to do it, and the important pieces of information. Their was a running light out the day of pick up, totally a manufacturer fluke. Ray saw it, told us about it, and would not allow us to leave until he fixed it. Which he did. He was great. And said if you have ANY questions to call him up, and he will walk us through it. After our walk through of the camper, we got a walk through of the necessitates from Justin. He showed us what was necessary and what wasn't! He had our best interests in mind and insured that we were not just buying things for no reason. He gave us a great overview of things necessary. Overall, this was the best buying experience we have ever had. Out of cars, motorcycles, and many other large purchases such as our home. Hands down, the best. If you're new to the camper family or even a vet in it, GO TO WILKINS. Thank you for all of your hard work Bill, Ray, and Andy for always just being a welcoming face. -The Hurd's

Very disappointing experience with Wilkinson RV in Brewerton…read more We purchased a brand-new camper from Wilkinson RV, and the problems started before we even left with it. When we arrived to pick it up, we were told the microwave was defective. In my opinion, that should have been caught and corrected before the camper was ever sold or delivered to us. They removed the microwave and said a new one would be provided. We did eventually receive one, but the front faceplate was missing. Since we bought the camper in the fall, we winterized it, parked it inside, flushed it out, and checked things over before using it. Once spring came and we started getting ready for our first camping trip, we discovered more issues. The sink was only partially connected, nothing underneath seemed properly tightened, and the shower leaked inside. Some fittings also appeared to be over-tightened and started leaking as soon as we tried to use the camper. When we called and explained the situation, we ultimately decided to take it somewhere else to have the repairs done properly. That cost us about $1,000 out of pocket. This should have never happened after purchasing a brand new camper from them for over $25,000. Buying a brand-new camper should not come with this many issues right from the start. Lesson learned. We will never buy from Wilkinson RV again.

I had an incredibly disappointing and suspicious experience with Northside Collision. My 2021 BMW…read moreX7 was sent here as part of a USAA claim, and the level of service was unacceptable. The front right side of the vehicle was damaged. First, after the vehicle sat at their shop for weeks, they admitted on December 23rd that they did not even have a technician available to work on my car and couldn't provide a start date because they hadn't even started disassembly. Second, the estimates provided by this shop were highly questionable. The estimate jumped from $20k to over $33k without any work being performed. Most concerning was that they included "damages" to tires and rims on the left side of my vehicle--a side that was never involved in the accident. When I sought a second opinion from a BMW certified shop, they confirmed that the "mechanical issues" (specifically a steering shaft replacement) Northside claimed were necessary were not supported by the test results. It felt as though this shop was working in tandem with the insurance company to inflate the estimate just enough to "total" the vehicle rather than repair it. Between the lack of staffing, the inconsistent communication from Marie, Christopher, the manager Nate, and the inaccurate damage reports, I would strongly caution anyone--especially those with luxury vehicles--against using this facility.

I went there to show them my windshield end of May it was leaking (they installed the windshield)…read moreso they made an appt for 3 weeks later to bring the car in appt was on Monday at 8am, it's now Wednesday & I have called twice to not have my calls returned and someone just told me they haven't even looked my car! Why did I need an appt then? And why can't anyone return a call?? Don't recommend this place!!

Friendly service, very attentive and knowledgeable. We appreciate the care and commitment to the…read morecustomer! Thank you

I work for an insurance company and had the pleasure of working with Matt on a recent claim. Matt…read moreis caring, professional, charming, and funny. Matt's dedication and compassion for taking care of his customers was extremely evident in my conversation with him. It was my extreme pleasure to work with Matt and I personally am thankful that there are such remarkable people still out in our crazy world that care about people and helping them. Matt is a rock star!!!

On July 4th I had a collision with a US Mailbox and did extensive damage to the rear of my brand…read morenew Winnebago. I was distraught to say the least. This business was selected by my insurance company and they are absolutely remarkable. They let me stay in the RV until all the new parts arrived, they brought in a rental RV for me to move into when they took over the broken one, they arranged for someone to drive me to the grocery store and to the laundromat and they kept me updated every day until the work was done. And my RV looks brand new again! I appreciate all they did and think they went over and above any requirements I might have expected.

From the owner: Fast Forward Fiberglass Repairs mainly focuses on providing you with optimum craftsmanship and…read moreutmost satisfaction. We are a family-owned and operated business.