I wish there was a zero star button. I came to this camping world after being at the other Syracuse…read morelocation where they wasted my time by selling the rv I had a appointment to look at before I got there without telling me, so came here after to look at a different one and they tried selling me one that was held together by duck tape under the sides and instead of them fixing it they were trying to tell me how to fix it!! And they were so unprofessional and pushy trying to get me to buy it I literally had to stand up and leave. I would never trust anything camping world is selling, do you your self a favor and go to a smaller dealer like wilkins and seven o

if I could give them zero stars I would. but I'll be nice. me and my boyfriend went to them because…read morethey had a few campers we were interested in. the whole time we were there they were very nice and helpful. but then out of nowhere completely screwed us over. the camper we put a down payment on needed to be fixed, which added to the cost. we were okay with that because we agreed it was still a great price for what it was. never got calls on updates whether it was being worked on or done. then life got in the way so we had to hold, we called asking if they could hold it till we figured things out, they said they would call us back, never did and sent our down payment back without any explanation. my boyfriend called asking what had happened and freaked because they said our camper was going back up on the market. now i understand we had to hold off anyway but we still hadn't heard if we could hold the camper. days later I got a letter stating I wasn't approved when they told me everything was good because I had great credit. these I feel like are things they should be calling us about. I look on the website and now the price is higher. why charge us 4k to fix it if ur gonna bring the price up 2k? Safe to say I will not be coming back here and I don't think you should even try it. It may have been because we were young first time buyers. I guess we'll never know.

Stopped for a mid-trip repair that turned out to be tricky and involved my airstream dealership in…read moreMI. Our technician, Lyn, went above and beyond to get the repair done. He simply kept working, working thru the repair until success was achieved . And he was supported by a very able team. The Burdicks treat their employees really well, serving complimentary breakfast and lunch once a week. Lyn told us he got his first raise 3 months after he started! The Burdick's customer service is what every business should strive for - friendly, professional, knowledgeable and caring. They care about their customers and employees. This place overflows with pride in their service.

Had two slide systems replaced. Made the arrangements by phone 7 months ago. They were very good…read moreabout following up, making sure the parts were there and getting me in. Slight snafu on one part, not their fault. Overnighted it and had the install done just a couple hours after they said they would. Angelo in service was great to work with as was everyone else.

Absolutely horrible and unprofessional experiences throughout our entire claims process with them…read more Lack of communication , sarcasm from several supervisors and managers. Still dont have boat back and they have had it since November.

We purchased a new Imagine XLS last year and these jokers should be ashamed…read more First, I called about adding an inverter. They told me they would not do it unless I buy the inverter from them. OK. I get it. How much is the inverter? We don't know. We will transfer you to parts. Hey We don't know. We will get back to you. No call back. Ended up doing it myself. This year...apparently if you want the state inspection done you need to leave the RV with them for a week. I wanted to replace the awning fabric due to a brush up against a tree. Call Service "Dunno". Transfer me to Parts "Yeah computer is down; I'll call you back." Surprise! No call back. Bought the whole kit and caboodle of extended warranty garbage. Decided to cancel that two months after purchase. Took me reaching out to the finance manager multiple times and over two months to begin the three month long process of cancelling. Yeah these people are LAZY. Great until you have the RV, then you are on their own. How bad you say? Well, Camping World's service department is MUCH more helpful and willing to take my business. We avoided Camping World because of all the bad reviews but this place has them beat. Hope Meyer's goes out of business soon.

Very disappointing experience with Wilkinson RV in Brewerton…read more We purchased a brand-new camper from Wilkinson RV, and the problems started before we even left with it. When we arrived to pick it up, we were told the microwave was defective. In my opinion, that should have been caught and corrected before the camper was ever sold or delivered to us. They removed the microwave and said a new one would be provided. We did eventually receive one, but the front faceplate was missing. Since we bought the camper in the fall, we winterized it, parked it inside, flushed it out, and checked things over before using it. Once spring came and we started getting ready for our first camping trip, we discovered more issues. The sink was only partially connected, nothing underneath seemed properly tightened, and the shower leaked inside. Some fittings also appeared to be over-tightened and started leaking as soon as we tried to use the camper. When we called and explained the situation, we ultimately decided to take it somewhere else to have the repairs done properly. That cost us about $1,000 out of pocket. This should have never happened after purchasing a brand new camper from them for over $25,000. Buying a brand-new camper should not come with this many issues right from the start. Lesson learned. We will never buy from Wilkinson RV again.

Don't waste your time…read more There is a huge lack of communication throughout the entire process. Unfortunately, we learned that after signing our paperwork. During delivery, the salesperson actually broke the bedroom door while trying to get into the back bedroom. It wasn't even put on a work order until our walkthrough two weeks later. It feels like the moment we signed the paperwork, customer service went completely downhill. The dealership is extremely difficult to get ahold of. Phone calls often go unanswered, and getting updates on repairs or concerns has been frustrating and time-consuming. I'm not someone who normally leaves reviews, but we purchased a brand-new camper and it has been nothing but a headache. I'm hoping to save someone else the frustration and suggest looking at another dealer before making a purchase here. The cleaning crew had been in our camper twice, yet when we pointed out the issues, I was met with, "Sorry it's not up to your standards." That response was unacceptable, especially after spending a significant amount of money on a new camper. What has been most disappointing is how disregarded we have felt throughout this process. Concerns are brushed aside rather than addressed, and the way some employees speak to customers when they are simply trying to resolve problems is unprofessional and disrespectful. We've made multiple trips back and forth to the dealership--over three hours round trip each time--and very little has been accomplished. To make matters worse, they don't offer buybacks, so now I'm stuck in a camper I'm unhappy with and dealing with a company that has been terrible to work with for service and warranty issues. And the issues mentioned above are only some of the problems we've dealt with since purchasing our camper. There have been multiple other concerns and frustrations along the way that have turned what should have been an exciting purchase into a stressful and disappointing experience. I expected much better support after the sale. Unfortunately, my experience has been disappointing from start to finish.

Excellent experience!! Great customer service and collision repair. Very impressed with them and…read morethis is the best collision repair in Syracuse by far

I had an incredibly disappointing and suspicious experience with Northside Collision. My 2021 BMW…read moreX7 was sent here as part of a USAA claim, and the level of service was unacceptable. The front right side of the vehicle was damaged. First, after the vehicle sat at their shop for weeks, they admitted on December 23rd that they did not even have a technician available to work on my car and couldn't provide a start date because they hadn't even started disassembly. Second, the estimates provided by this shop were highly questionable. The estimate jumped from $20k to over $33k without any work being performed. Most concerning was that they included "damages" to tires and rims on the left side of my vehicle--a side that was never involved in the accident. When I sought a second opinion from a BMW certified shop, they confirmed that the "mechanical issues" (specifically a steering shaft replacement) Northside claimed were necessary were not supported by the test results. It felt as though this shop was working in tandem with the insurance company to inflate the estimate just enough to "total" the vehicle rather than repair it. Between the lack of staffing, the inconsistent communication from Marie, Christopher, the manager Nate, and the inaccurate damage reports, I would strongly caution anyone--especially those with luxury vehicles--against using this facility.

Friendly service, very attentive and knowledgeable. We appreciate the care and commitment to the…read morecustomer! Thank you

I work for an insurance company and had the pleasure of working with Matt on a recent claim. Matt…read moreis caring, professional, charming, and funny. Matt's dedication and compassion for taking care of his customers was extremely evident in my conversation with him. It was my extreme pleasure to work with Matt and I personally am thankful that there are such remarkable people still out in our crazy world that care about people and helping them. Matt is a rock star!!!

On July 4th I had a collision with a US Mailbox and did extensive damage to the rear of my brand…read morenew Winnebago. I was distraught to say the least. This business was selected by my insurance company and they are absolutely remarkable. They let me stay in the RV until all the new parts arrived, they brought in a rental RV for me to move into when they took over the broken one, they arranged for someone to drive me to the grocery store and to the laundromat and they kept me updated every day until the work was done. And my RV looks brand new again! I appreciate all they did and think they went over and above any requirements I might have expected.

From the owner: Fast Forward Fiberglass Repairs mainly focuses on providing you with optimum craftsmanship and…read moreutmost satisfaction. We are a family-owned and operated business.