I was in the market for a 1 ton pickup truck. So I used Cargurus to narrow down the search for my…read morearea. After looking at a few other trucks, I found one here at Trucks R Us. They had a good selection of different makes and models. Basically something for everyone. The lot the business sits on is fairly small, but they do have a good variety to pick from. It is very organized and looks very professional. It is out of the way for many people being in Central Square, but I did not mind the drive. The guys there were very friendly. They answered all the questions I had. I didn't feel pressured to sign on the line. They gave me a fair deal on my trade in. I have dealt with Ford, Chevy and Dodge dealerships in vehicle purchases. This was definitely a lot more easy going. I would definitely recommend these guys if you're in the market for a used truck.

I highly recommend that if you are looking for a truck that you should check this place out…read more Extremely honest people.

I just had a terrific experience with salesperson Jessi Shanahan. I am 70 years old and drove the…read moresame car for the past 14 years. I bought a used 2023 vehicle last year , not realizing that all sedans are gigantic now with required bells and whistles that I was totally ill equipped to master. I discovered it didn't fit in the garage so it sat outside for the past year. I hated it. I found the perfect SMALL car with Jessi, drove it home today and put it in my garage. She is professional, friendly and most importantly, did not make me feel stupid for my questions about cars and computers on board. If you are a little older, not familiar with newer cars and need a car that fits you, she is the person to see. I now have a car I can afford, and it is a pleasure to drive again. THANKS JESSI!

I almost purchased a vehicle thru Billy Whitaker on Rt.11 Central Square. I did leave a $100. Cash…read moredeposit. Found a different vehicle at a different dealer, req my money back. "No problem ". It has been almost 3 weeks and nothing. Said they mailed it out. I have sent several emails to the finance manager and no response. Be careful who you talk to there.

A huge thank you to Don Bailey for wonderful customer service. My husband and I bought two used…read morecars from him this past week. He is very responsive and made it all happen. Smooth and easy! Thank you Don!

i went to Ontario auto cause my parents had purchased a vehicle from them. Seemed like a good place…read moreto do busines. but Little did I know. I have been having an issue with my truck from day one. and the issue is a horrific shake. I have went to Ontario auto twice in less than a month. And addressed the problem with I am guessing is the service manager and he keeps telling me it's a normal factory shake. the Shake is coming from my drive shaft being out of balance . And possibly u joints. And he to fix it. And I asked him to come take a ride with me sto show him how bad it was. And he also refused. so now I have to get a lawyer for lemon law. plus this Eric character told me to go crawl under all these trucks they have on the lot to see if they all drive shaft weight. VERY PROFESSIONAL THIS GUY IS TO TELL A CUSTOMER TO GO AND CRAWL UNDER A TRUCK TO TRY AND PROVE HIS BS.

I wasn't even planning on buying a vehicle when I stopped to look at their inventory. Caine was so…read morerelaxed and laid back, no pressure at all. He listened and showed me the perfect match for me. Then he came in on his day off to finish the sale. Andy was amazing with the financing. The hardest part of the whole process was switching my insurance.(Ins. Co. Had technical difficulties). It was the fastest, smoothest car buying experience ai have had yet. Thank you Bidleman.

Associates in the service department were very friendly. My vehicle was tended to quickly and I was…read morepleasantly surprised that it was over $20 less than I was expecting because they had a coupon they used towards my service. I drive out there from just south of Syracuse because they had the best reviews out of all of the Ford dealerships service departments. The ones closest to me had horrible reviews. I will be returning.

I have been to numerous car dealerships, and I have had the best experience at NYE Toyota. I…read moreworked with Mallory, she was the best salesperson I've met in years. Mallory was very friendly, honest and no pressure to buy. Traits that more salespeople could learn from. Tamera in finance was also great to work with. NYE Toyota should be very proud of these two ladies.

Service team including the service manager are the biggest joke I've seen in my life and also pass…read moreILLEGAL inspections. After being called out on the illegal inspection they passed, I was then threatened by service tec Andrew that he would no longer be putting my part in under warranty that needed repair. After already stating when I first sat with this punk that it was indeed covered under warranty. So since he was put on the hot seat when I asked for the name of the person whom passed my husband's inspection and shouldn't have, he got awfully offended (as any guilty person would) and said he wouldn't give the name (that I have now thanks to my husband's inspection papers) and also now he wasn't going to cover the job on my car under Toyotas warranty...didn't know we can pick and choose when to follow that. The whole funny part about this is someone is supposed to be his manager and not once did that person come to the customer (me) to discuss this after seeing and hearing there was clearly a problem going on. DO NOT GO TO THIS SCAM OF A DEALERSHIP!

I leased a new Durango from Dave Harr about a year ago and I had a great experience with him. Dave…read moreis such a seasoned professional and it was great doing business with him. Since then I've been back twice for service. Just an oil change and most recently and inspection but they got me in and out super fast. Overall it's a family run business and I love supporting small local businesses especially when the service is so great. I definitely recommend Longley next time you're in the market for a new Dodge or Ram.

Update to my last review I finally had to pick my car up from Longley and move to a more…read moreprofessional, knowlegeable dealership. Longley in general is nothing but a circus with a clown running the service dept. Dosen't know how third party warranties work, lies to the customer, lies to the warranty company and tried to pad the bill for additional 6 hours and unnecessary parts. We then tried to speak to the owner who is never available. A sales person Eric pick up the phone screaming at my husband. Eric then tried to tell my husband the issues were all with the warranty company because they were a bunch of "pakastanians" My husband called him out on his racial comment and he said come pick up your vehicle we can't wait to get it off our lot. Our waranty company is based in PA and their customer service is in the USA. Very nice and accomidating. They also had issues getting Jason to repond, write up a proper quote and they had to tell Jason how to read an approval. They were as frustrated as I was. The only 2 times I had a issues with the warranty approval causing a delay my vehicle was at longley. The other Jeep dealers JUST TAKE CARE of it and I never hear a word. A bunch of unmanaged bunch of fools. Over a month and they could get a wiper motor replaced or even manage to get the part ordered. I authorized the part to be ordered ago and I approved to order the part on June 4th and said I would pay for it and Jason Longley could even manage to get the part order. I called another dealer at 5:15 pm today, will be dropping my Car off at 9:00 am tomorrow morning, they will have the part by 12:00 and I will pick up my car before 6:00 pm. Lesson Learned!!! I will also get a loaner which my warranty pays for but Janson in a month could't manage to get me. Apparently, his MOPAR warranty customers come before me.

The whole transaction was smooth, with NO high pressure sales people. I called ahead to see if…read morethey had a Nissan Frontier truck I was interested in, and they told my that they did. I ran up there and talked to Tony, who in turn, hooked me ip with Ivy as my sales person. Ivy is very nice and friendly, and she knows her vehicles inside and out. Aaron accompanied me on a test drive, and was very helpful in explaining all the features. And answering any questions that I had. After the test drive, Tony crunched some numbers, and after a little bit of "back and forth" negotiations, we came to an agreement on price. As far as purchasing a vehicle, I must say that this was about as easy and no nonsense as it could be. I'm very satisfied with the whole transaction, and all the employees that I came into contact with.

pushed me into a purchase based on statements from the salesman on what features the vehicle had…read more When I realized it did not actually have those features, they advised it was problem I didn't "do my due diligence". Find a more reputable dealership for your next vehicle purchase.

We recently purchased a vehicle from Giant Auto Sales in East Syracuse. We could not recommend…read moreGiant any higher than we are. Mark Carter, Jim and all the staff are fantastic and they're honest, and that's refreshing. If you're in the market for a used car, whether it's a high-end used car or something a little bit more affordable I would recommend you at least make a stop at Giant Auto Sales to see what they have. Barb and Steve, Liverpool, NY

I went here for my NY State inspection. They were able to accommodate me very quickly. Staff was…read morenice and helpful. The whole process from check in to completion was about 30 minutes.