Gave me great advice and saved me money. I updated a guitar amplifier simulation on my computer and…read moregot a message I didn't understand about "buffered pedals" and "impedance matching." They explained to me what that meant and why it wasn't a big deal for my situation. They could have sold me a bunch of stuff, but instead they were honest. Solid 5 stars.

My old bass amp died, and I've been wanting to upgrade for a while. this place if jam=packed with…read moreinstruments and musical gear, new and used. The staff is knowledgeable, friendly, and gave me time to try a few amps, Plus the price on what i bought was the same as the big national chain. And the new amp sounds so much better than the old--bigger speaker, more watts.

Really inviting and welcoming…read more Each employee has a different perspective so know what you are looking for There are plenty of instruments looking for homes I was looking for a guitar and found a decent one for a hundred dollars It's a very respectable store in my humble opinion

Small, intimate venue for great music. There's a bar with limited bottled beers, cider and soft…read moredrinks. Small bar-nuts kind of snacks are available for purchase but no other "food"; however you are welcome to bring in your own snacks/food (and you can have food delivered there too!) The artists booked here are good quality, there's a sound guy (to be sure you have a good sound experience), and the sound actually IS good.

I went and bought a 2 Chanel mixer here. I was helped by the young guy with medium length cool…read morehair. He was really helpful and understanding. I purchased a clearance item, and I was a little concerned hearing that it would be final sale, but once we both noticed that the box had been opened at some point he said that if there was anything critically wrong with it , that would affect its use; He would find a way to make it right. I I understand he probably could not promise a return, at that time, but he did make me feel at ease and I went ahead with the purchase. everything turned out fine of course, so I really really appreciate it.

I have been a customer of Guitar Center for 30 years. I used to frequent the Clackamas store. The…read moresales people were super friendly, I was treated as a good customer. If I was looking at the wall of guitars they would ask me if I needed help and take down guitars for me to play. They would show me new equipment that had just arrived and they would demo the equipment with me. I moved to Washington about 20 years ago, so the Hayden Meadows location has been my go to. It has not been the same experience. I have pretty much been ignored when I walk in. It's really sad that the customer service is not what it used to be. I have gone in several times and looked at the wall of guitars and have never been asked if I had questions or wanted to see anything. Last time I was in I spent quite a bit of time looking at the guitars. I saw a couple guitars online that they had in stock at the store that I am interested in. The guitars were out of reach. And personally, I do not like to take $1000+ guitars off the wall. An employee asked me how I was doing as they walked by. I said great, they kept on walking away. I left. Without help. Since I cannot get in person assistance I have been ordering online and picking up my orders at the Hayden Meadows location. When I have a return I bring it back to the Hayden Meadows location. I typically get the same response, "Did you order this online. Yes I did. Okay see you later." I would really like to put my hands on gear, demo it and get some help at the store. The only reason I continue to use GC is their online salespersons and their return policy. When I order online the freight I pay for the equipment, in my opinion is negligible. I can demo the gear at my leisure, and I get better customer service. I think I'll place the order online for the guitar they have in stock, then return it if I do not connect with it...

I was VERY impressed with my visit to Centaur Guitar! Selection is HUGE (much larger than one…read morewould expect when looking at it from the outside), the staff is EXTREMELY knowledgeable, helpful, and friendly, and prices are LOW. They carry a huge variety of electric guitars, acoustic guitars, amplifiers, and accessories. They also offer setup and repair services. They sell both new and used items. Their used items were unanimously in extremely great condition, and did not appear to be used. A few things to note if you visit: *There is a small, private parking lot *The entrance on the building that is on the same side of the gate as the parking lot is not actually for Centaur Guitar, it is for an amplifier repair service that shares the building. *The entrance for Centaur Guitar is on the street side of the building, past the parking lot gate. *To enter, one must ring the doorbell, and an employee will open the door to let you in *There are no centaurs available for sale

What a great place! I start my guitar class tonight and I completely spaced on procuring a guitar…read moreuntil today. I forgot the name of the kind person who helped me. They took the time to go over several guitars with me so that I walked out with something that was usable, nice sounding and not intimidating. I can't wait to use my new guitar tonight.

I'm a guitar newbie, and from another music store, bought the wrong guitar. It was pretty, but…read moreheavy with steel strings. Richard (at Division location) was very helpful and listened to my needs. It was such a treat to look around at all the beautiful guitars in every price range. Richard had great tips how to learn to play quickly and you will need to meet him for the skinny as he has played over 40 years. I bought a beautiful guitar that I can play with my sensitive fingers. They have a 10 day return policy and 30 day exchange which is very fair. Richard also suggested I bring my other guitar in for a professional to look over and restring with 'silk' strings. Great education on the variance of string manufacturers, not all are the same size. Richard has a wealth of guitar knowledge. I recommend a visit no matter what the distance is for you.

This is the only music store I shop at, and I have been a music teacher for 5 years. Their customer…read moreservice goes above and beyond, they order your items if they are not in stock, and they are the coolest and kindest people you will ever meet! I cannot recommend them enough

Interesting that these clowns advertise both online and even on the door that they buy, trade or…read moreconsign musical instruments. Last week I took two mid-level guitars in to do consignment. I've never been so insulted. These clowns must have assumed they were stolen. "Where'd you get them? Why are you selling?..." Hey pal, I have multiple instruments and these were two I almost never play (as if it's any of their business). They claimed there were problems with both and weren't interested. Now, I have done business with them multiple times, but they can kiss this customer goodbye! I'm not a thief, but these guys are jerks. To prove these were from my personal collection, I've included a picture of my remaining guitars. I ended up gifting the guitars to my niece.

True to form, this time the whole store was closed with not even so much as a note on the door…read more They are closed for lunch from 2 to 2:30 pm, yes. But I came at about 2:45 and the whole place was still dark. Just a thought - maybe have enough staff around at all times that some of your employees can take lunch while others are still on shift? Were they closed for summer vacation again and just didn't tell anyone? Sorry, but I'm all done here. You've wasted enough of my time. At one time Portland Music Co. was the best in the city. Those days are gone. It's better to buy music online nowadays anyway. The prices are often marked down by 20% or more if you get in on a holiday sale or something.

This shop is incredible!! The staff was very nice, knowledgeable and genuinely passionate about…read morehelping me find the right gear without feeling pressure to buy at all. They have an excellent selection of guitars, amps, and accessories. I'll definitely be back and highly recommend checking them out!

Looking for guitar specialists? Thunder Road is your place. They have a selection ranging from…read morerelatively inexpensive to "to die for" models. The best part is their service--these guys love guitars. They own them, play them, know them, and they will expertly guide you to the instrument best suited to your level of playing, size, and budget. Will, the owner, recently helped me with an issue I had with a Martin acoustic, and I walked away completely satisfied. It was a "win-win" solution. Great place for guitar aficionados as well as beginners who need guidance on finding the guitar of their dreams

Great sales around the holidays. The 10% really helps! My favorite modular store in the US.read more

The first place I look when I need eurorack/audio gear. Knowledgeable friendly and straightforward…read more Competitive prices and usually free shipping. Thanks CV!