Kathy was great to work with. We moved from out of state and she helped with remodeling and…read moredecorating our home. The kitchen, master bath and great room look as if they belong in a magazine. She is creative as well as cost conscious. I would highly recommend her for projects large and small.

Kathy designed and helped us find contractors to remodel our kitchen. It looks more fantastic than…read moreI could have imagined. I absolutely love how it turned out. We were able to really maximize a small space and I went from a rather large kitchen in my previous house to a smaller one but I actually love my smaller kitchen better now because a) I have a gas stove which is easier to cook on, b) I have granite and a beautiful backsplash that is very upscale looking and c) I have a HUGE amount of counter space for such a small kitchen and I can do baking projects and other things on it very easily. Also with the drawers and lazy susan corner cabinets I find that most of my stuff fits fine and even though I had to get rid of some stuff, it fits everything I need. Overall I am very very satisfied with how hard Kathy worked on my floorplan and for a reasonable price. She dealt with some issues with the contractors like a complete pro. Any time you're remodeling there are always going to be issues that crop up, but the importance is how they get solved and I am so happy I had Kathy on my side, and I plan to use her again in the future.

Seek an alternative to United Granite and avoid hate and discontent in the future!…read more I'll try to keep offer you an abridged and more detailed review, depending on what kind of reader you are. Contributors who get too emotional and write long rants about a business or service are generally dismissed. Plus, if you're lazy, like me, you won't read anything that's too long. The most important takeaway is that I'm presenting facts, not opinions. So, I highly suggest that if you are in need of natural/stone materials (marble and granite), you read this review and consider avoiding United Granite. I've had nothing but trouble with United Granite from the jump. For those who are impatient, lack the time to read a long review, or haven't taken their Adderall, here's the short version. - Customer Service: Poor (UG doesn't stand by their work, doesn't stand by their products/materials, and repeatedly told me why they couldn't correct the problems I was having with my new granite surround while continually reminding me that I was lucky to get the purchase price I received for this particular type of granite because the price per square foot increased since the original purchase date. What are those problems? Two cracks. One upon installation, which they did a reasonable job collecting, and the second, appearing for no discernible reason at all over the holidays. Strangely, this second crack was in the flat horizontal cross-piece of granite at the top of the surround. When I contacted UG about this, they said there was nothing they were willing to do, and essentially refused to send anyone out to even take a look at the issue and try to correct it) - Tech/Installer Proficiency: Below Avg (template technician was totally lost and the installers made excuses as to why they couldn't or wouldn't do things that I've since learned are simple and rudimentary for a fireplace surround installation. And oh, yeah - they cracked a piece of granite while installing it) - Quality of Installation: Poor (installer cracked the floor slab in front of the hearth on day one. UG had to dispatch yet another technician to fill the crack and re-polish the slab. Of everyone I dealt with, this particular technician seemed to be the only one who really knew what he was doing, and his work was satisfactory) - Quality of Materials/Products: Poor (most of the detail about my issues with the granite are above, but how ridiculous is it that they offer granite that is so flimsy that it cracks upon installation, and cracks again for absolutely no apparent reason at all? What's more, why would UG increase the price of granite that is so fragile that it can't even support itself when affixed to a wall? I have since learned that the reason the price went up was more for UG's convenience than because of the actual 'high quality' of the granite. One of their customer reps disclosed to me that this particular type of granite was a real pain to deal with because it was so fragile. OK, well then why is UG even offering it to customers, and why did they increase the price by nearly 50%?) Bottom line - look elsewhere for your granite Bottom line: Consumers should avoid purchasing materials or paying for services provided by United Granite. Failing to do so would be a frustrating and costly mistake easily avoided by seeking more dependable and reputable alternatives for their granite and tile needs. They're not the only game in town, and as I mentioned above, spending a few more dollars per square foot will help you avoid a lot of hate and discontent in the future.

Professional and personal support as you go from picking out your granite to finish coread more

The craftsman who worked on our bathroom renovation were skilled professionals and created a…read morebeautiful primary bathroom. Unfortunately the same cannot be said of the office staff coordinating the project. We were shown one piece of stone for our countertop which we rejected and removed the countertop from their scope of work. They ordered a clear annealed glass window when the materials list and building code required a frosted tempered glass window in this location. It took nearly 6 months for the proper window to be installed.

We could not be happier with our remodeled kitchen and experience with Dream Home Design. The team…read morewas always very professional and kept us in the loop every step of the way on the process. We really appreciated the texts at the end of each day letting us know what was going to happen the next day so we could plan accordingly. The team really helped our vision come to life and we would recommend other people using Dream Home Design as well. We love our new kitchen!

Bernie and his incredible team just completed some fantastic work for us. They sanded, patched and…read morepainted and installed a modular closet system that is so sturdy and efficient our closets. They also removed old fixtures in my bathroom and installed new ones. Bernie and his team were so thoughtful about wearing masks indoor and taking off their shoes too! Great, honest work and communicated with us every step of the way. We are so pleased and can't wait to call them back for future housework!

Dave and Phyllis Carrboro NC October 27th 2020…read more We contacted Bernie about a very small repair in our subfloor under the toilet in our hallway bath. No other handyman bothered to respond except Bernie as the repair had to be done from under the house via the crawlspace. Bernie came and gave a detailed estimate and also went under the house into the crawlspace and took pictures and measurements. We scheduled the job and Bernie came exactly on time and made the repair with no complaining about the fact that working in a crawlspace is pretty hard to do and makes the job much more difficult. As a result of this we will now begin to schedule more work with Bernie for flooring as well as painting. His honesty and willingness to do our small job will always be remembered by us as no one else seemed to care about doing it or even returning our calls. A small job will now lead to bigger jobs!!!!!! Dave and Phyllis Carrboro

Chose MU for a med/large quartz countertop/backsplash job on our kitchen reno. Two other local…read morestone installers were rude or didn't get back promptly. People on phone site were friendly and helpful, plenty of stones to choose from in a variety of patterns and colors. There was some confusion over whether an item marked "sold" actually was (spoiler alert: it wasn't) so make sure to ask if you like a particular one even if it's marked (especially given the stone deliveries come infrequently). Brian and the installer crew were punctual, friendly, careful and meticulous (as was the initial measurement and selection of stone sections for the parts of the kitchen for best effect). Clearly these guys knew what they were doing, and it showed. That said we are a detail-oriented house and noticed (over time) some small issues (a small seam that needed some revision as well as a stain left by a silicone drain mat (advice: don't use them if you have white stone)). Suffice to say Brian returned three times, listened, was friendly and made the needed changes. The company really stands behind their work which is both rare and very appreciated. Our sincere thanks to Brian and the team at BU--we are very happy with our countertops and backsplashes and have received many positive comments on both the materials and workmanship. We highly recommend them for your countertop needs.

My project did not go well. The kitchen redo was good, or so I thought, but after a few years wood…read moreon a cabinet started to peal. I called the company and was told the cabinet only had a year warranty. I tried to contact them several times about the issue, and I was ghosted. During the installation, the workers damaged my kitchen flooring. Again, I complained, but they did nothing about it.