Mr. Brown's 'not doing well' (per Robert Humphreys) and another long-time Franklin St business…read morecloses..bummer.

If you need a few nails, a cast iron skillet, a key made, paint or your typical hardware goods,…read moreyou'll find it right here, just a few doors down from Chapel Hill Cleaners. You'll also find that the staff here takes pride in personally assisting you, to get exactly what you need. The store is layed out in an organized manner and the staff is friendly and professional.

Monday August 4th at the end of the day (5 PM) Matt pointed me EXACTLY to the item I was looking…read morefor in hardware/fasteners. Then I remembered I also needed some White Lithium Grease in an aerosol spray bottle for lubricating metal to metal contact. There was a selection of at least four different products to choose from, all it appeared US manufactured. SOLD. Thanks again Matt. We'll be back.

They workers know the stock and they can often find something I could not get at Lowes or Home Depotread more

Bonnie at the front desk-so friendly and helpful! Roger in the equipment rental department makes…read moreyou feel like you and your requests are so important. He does not make you feel rushed. He also asks questions to make sure your purchase or rental meets your needs. Come on in and feel like someone really wants to help you! They are so knowledgeable!

Almost 3 weeks to repair a screen for a porch window. The technician originally promised about a…read moreweek.

We recently purchased a dryer for our grandson from this Lowe's store. At first, we had to return…read moreto the store due to inflexibility with the delivery. After a lot of back and forth, I ran into Kayla, part of management, and she listened to my concerns about the delivery day and time. We were on our way to return the appliance and purchase the same dryer at Home Depot. But Kayla was very understanding and wanted to satisfy my concerns, and she did. The dryer showed up in the morning of the delivery day. We desperately need more people working at Lowe's like Kayla!!! Whatever they are paying Kayla, it is definitely not enough. D. Kamieniecki

Buy appliances elsewhere, don't trust availability on website…read more 1. fridge delivered damaged, then wrong model, finally got one we would accept. 2. Ordered dishwasher website said I could have next day. They lied, not one in stock can have it next week. Called store about it, promised a call back. Never came. Dishwasher arrived at the store, but no call to deliver. Followed up and told to call an installer company which then wanted another 4 days to install. LOOK ELSEWHERE!!!!

This is _the_ Home Depot for gardening supplies. The selection, quality, & condition of plants is…read morealways superior. The new electric tool (Ryobi, etc.) store-in-a-store is impressive.

I am very appreciative of the store associate Jaylen for assisting me during my visit earlier this…read moreweek. Upon entering the store, I was kindly greeted by a clerk at the entryway. I had a return and quickly found customer service because of its proximity to the entrance. The return process was swift and seamless thanks to Jaylen. After my return, I asked if I would be allowed to make an online purchase at the customer service desk, to which the response was an immediate yes. I was elated to have this process done with an excellent associate! Knowing I was making a purchase in-store, I was initially worried that the price would be different from the one online; however, their online sale was matched, and I was granted the discounts I had saved for this purchase! Associate Jaylen also noted that I could have my items delivered to the store I was visiting. This will further ensure proper delivery and personally alleviate my worries with shipping large furniture to my home. I was treated very kindly, and the customer service clerk had the patience of a saint during the entire interaction. I will always choose Home Depot over any competitors. Phenomenal customer service! 10/10! Also, I don't know how to add my name to the header area of this comment because this is my first time commenting on Yelp, haha. I think I may have had to make an account first?