Customer relations is appalling! This mortgage company held our original loan. In the beginning of…read morethe loan process, they were all over us with ridiculous text messages, emails and an occasional phone call. They DO NOT PAY ATTENTION to detail, failed TWICE to list the correct phone numbers in order to sign E Documents, failed to list myself and spouse as married, took it upon themselves to change the date and time with an already scheduled notary that resulted with an angry voicemail to the lender -without a call back or an apology from the lender. After closing documents were E signed, NO COMMUNICATION WHATSOEVER from these people, calls to them were met with the same recording - Nobody to take the call. This morning, FEDEX delivered an over night letter containing the funding and documentation. I do not know how this business claims to be the 2nd largest Mortgage Loan Servicer in the U. S. My overall experience has taught me a valuable lesson as to when I should walk away and do business with my own bank! I recommend that you seriously shop around before giving your business to this 3 Ring Circus.

I recently completed a loan assumption through this company, and it was by far the worst lending…read moreexperience I've had. As a real estate agent, I work with lenders every day, so I have a solid basis for comparison. I worked directly with Matthew Pierce and Robert Hessenthaler. While I'm sure they're pleasant people personally, I consistently struggled to get clear, straightforward answers from them. On multiple occasions, I requested a breakdown of fees or numbers and was essentially told, "That's the number," without any meaningful explanation. Unfortunately, the experience hasn't improved now that the loan assumption is complete. I've owned my home for 11 business days, and they still haven't set up my mortgage payment account. I've contacted them three separate times in writing asking them to confirm that I won't be charged late fees since the delay is entirely on their end. So far, I have not received a clear answer. I also contacted LoanCare, who confirmed they have no record of a loan associated with my property, indicating the issue is still on Lakeview's side. To make matters worse, I came home to three mailed notices claiming I had been unresponsive regarding a required home warranty. I thoroughly checked my email, phone records, and previous mail and can confidently say I never received any prior communication about it. When I asked about it, I was told I needed to call them to learn about the warranty. That process makes no sense, if a customer is expected to take action, they should receive clear communication explaining what's required. Overall, my experience has been marked by poor communication, a lack of transparency, and confusing processes. I wanted to put the loan assumption behind me and start fresh once I became a homeowner, but the problems have continued. I genuinely hoped for a better experience, but unfortunately I can't recommend this company based on my own. I only hope my loan is eventually transferred to another servicer so I no longer have to work with them.

So knowledgeable, organized & on top of everything. Vanessa went above & beyond for me & made my…read morecondo purchase as seamless as possible. If you're looking for someone to advocate for you & educate you along the way, she's your girl. I can't recommend her enough!

From the owner: What sets VMB Loans apart is our ability to serve clients who don't fit into a traditional lending…read morebox. We specialize in helping self-employed borrowers, real estate investors, foreign nationals, and buyers of unique properties secure financing solutions that many banks cannot offer. As an independent mortgage brokerage, we have access to a wide range of lending options, allowing us to match each client with a strategy tailored to their goals rather than a one-size-fits-all loan product. Our approach goes beyond simply quoting rates, we act as trusted advisors, helping clients make informed financing decisions that support their long-term financial objectives. Combined with hands-on service, transparent communication, and a commitment to guiding clients from application through closing and beyond, we strive to create a mortgage experience that is both personalized and results-driven.

If you expect potential issues with qualifying or underwriting requirements, Michael is the…read moreseasoned pro that you need on your team. He solves problems and gets the deal done. I purchased an investment property in April 2018. The appraisal came up short, repairs needed to be made and documented, and demands from the mortgage company all presented potential roadblocks. However, Michael was able to develop successful strategies to address each and every issue and meet an aggressive closing date. The communication was excellent. I was in touch with Michael almost daily and he returned calls, texts, or emails usually within a couple of hours. To his credit, Michael also assisted with issues after the deal was done. Buying real estate is never effortless. But Michael can make the process smoother.

All our expectations were exceeded BY FAR! Mike and his team of seasoned professionals found me the…read morelowest possible interest rate available and the service was top notch from beginning to end. I couldn't believe how quick and easy it was to purchase our dream home. Highly recommended. They saved my marriage!!

Guaranteed Grade A service…read more Jeff worked so hard and fast to get our paperwork complete. I highly would recommend them to any of my close friends and family. Truly Grade A service. Give up your search and go with them, you would not be let down!

We have worked with Jeff and the team at Expert Mortgage Group for two of our home purchases and…read morewords can't describe how grateful we are. Jeff makes the overwhelm of buying a home an absolute breeze. He is an excellent communicator, works diligently with a positive attitude and is incredibly informative throughout every step of the home-buying process. We refer all friends and family to Expert Mortgage and there aren't enough words of gratitude to describe the joy of working with Jeff and the entire team. So thankful to have found such a wonderful company!

The process was fast and everyone was so helpful and prompt. It was the best experience I have had…read moreclosing. An amazing team honestly from the first to the last step. Thank you all for working so hard and helping my family. we greatly appreciate it! Sincerly Jinell & Jeff Timmons

Xaiver and his team conducted a smooth and professionally handled loan process for my son Oscar…read moreJr.. I am the real estate business and can not count the number of loans that I have personally secured and been involved with. This has to be one of the most efficient, honest and professional teams I have worked with.

Universal Mortgage makes lending easy ! They are very helpful, professional, and skillful with…read moreloans .

From the owner: Located in Miami, FL, Universal Mortgage is a licensed Florida mortgage correspondent lender which…read morespecializes in residential and commercial financing. Our goal is to help everyone achieve the American dream of home ownership. Call us today!

I had such a great experience working with Capital Trust to close my first Miami property, it was a…read moreno-brainer working with them to close on my Miami investment property. Emad at Capital Trust is skilled, diligent, and gets the job done. Will work with them again on my third property. Regards, Wale

As first time home buyers, the process can be a bit confusing and complicated but Emad and Giuliana…read morehelped us so much! They answered all of our annoying questions, were honest with us and walked through every step of the process! We are now happy first time home owners! Highly recommended Capital Trust!

Awesome group of people!!! Home Financing Center has been who we've used for our first house 30…read moreyears ago and now I'm using them to finance our retirement home. They have always made the process so much easier and we look forward to working with them again in the near future!!!

My loan(s) have been with HFC since 2004. The Servicing Dept. is horrible- completely…read moreunresponsive. I would never consider HFC for a future purchase. They refuse to even acknowledge you. The operators of the main line won't give you direct phone number or email address. Just constantly transferred to a voicemail and ignored. I've also had issues with timely payments of my insurance from my escrow account. I would recommend staying far away from HFC.

Emmanuel is amazing as far as brokers go. He was helpful and clearly knowledgeable and always…read morereplied quickly to important emails and call with all the parties. in the transactions. He was truly cared that we closed in time and even went to our closing, to our surprise and to the surprise of even our real state agent. He was the one party that made my wife and I feel taken care of as we bought our first home, as opposed to just a number. We found Emmanuel after our first broker company neglected us and even gave us a hard time after switching. Emmanuel took all the pressure off us and made it happen. Don't hesitate to contact him. You will not regret it.

Mr. Fajardo was very knowledgeable and helpful. Was always on top of everything and would contact…read moreme every step of the way. Turnaround was quick and easy. Awesome job!!!