I was very nervous going here after reading the reviews and was prepared to encounter some rude…read morepeople. Was I wrong or what! They were incredibly friendly, knowledgeable and eager to help. They answered all of the questions I had and guided me to a great option. They cut the wood to the precise width I needed and had it ready that day. He even loaded it into my minivan. I will never go to home depot for wood again. The price was better and the wood was much nicer!

I'll be honest and say I was quite surprised by Hardwood Industries. Generally, specialty stores -…read moreif they exist at all - in our small town are more limited in selection. I'd expect to travel to Portland or maybe Eugene to get what I need. Think Asian markets. Which is not to say Hardwood Ind has all the wood species a major market hardwood outlet would carry, just that it has quite a few. In perusing the selection for a project, there must have been a couple dozen varieties lined up nicely in the racks, with the warehouse holding the bulk stock. In terms of service, top notch. After we checked in at the front desk, Zack met us at the warehouse door and showed us the species racks, gave us a brief description of what they had and left us to browse, checking on us every couple of minutes to see if we needed anything. After we made our choice, he was right there to take us to the back warehouse to make our board selections from the pallet, which had quite a lot of quality pieces. A couple of minutes doing that, getting a ticket with the particulars, having the boards loaded in our vehicle, paying at the front desk and we were good to go. Efficient, friendly and helpful. Prices are reasonable too.

You can't trust that you'll get what you paid for. I ordered 1-3 Deco. The rocks were supposed to…read morebe 1"-3" in size. Instead I got rocks that were 6-8" in size. I didn't notice their mistake until after the rocks had been delivered and spread. It cost me a lot of labor hours dealing with their mistake. They were unwilling to do anything about the mistake but give a half hearted apology and a very lame excuse.

Empire Stone Company supplied and delivered all our pavers, mossy lichen rocks and basalt columns…read more Al was great on the forklift. Thank you!

Not saying I wouldn't use them again, but on one job they managed to send out a slab with the wrong…read morefinish, the installers dropped a metal tape measure into a beautiful, brand new stainless steel sink (twice!)? This is now our "backup" countertop company.

Blown away. Super, super folks. After downsizing we wanted to change out our laminate counter top…read morein the kitchen. It's a small house and the counter top is large. Any flaws WILL be seen. We shopped a couple of stores in town and nobody really connected with us. We had granite in our kitchen when we built our home over 20 years ago. And hated every minute of it. The seams were huge, the edge was poor and the experience was beyond awful. So we wanted to avoid all that. As we are laying out the stone we walked back into the shop and talked with the foreman about our concern w/the seams. He showed us the method they use and we were satisfied. He turned over a slab and showed us the cams to keep the seams tight. It really helped to talk to the people that would be doing our work. We also chose a chiseled self edge. Which we were a bit apprehensive about. Done right it looks great. Done "not right" you catch your shirt on the edge as you walk past. Demo day comes and the crew pops off our old counter in a jiffy, clean up and lay out for the new granite. I think we got the layout as a pdf that afternoon. Approved it and we were off. The time from layout to install was a tiny bit long. I think there was a Holiday in there as well. This would probably be the only thing Imagine could improve on. Tub washing the dishes was getting old. The install went great. And all our fears about large seams and off kilter counters over the cabinets were allayed. You literally have to look closely to see where the seams were bookended. Pass your hand over the seam and there is nothing. The chiseled edge was honed down so it still looks great...but doesn't catch your clothing We are beyond happy with Imagine Stone. Next project...bathrooms

Excellent craftsmanship! Tom and his guys are awesome! Great prices, great service, great product!read more

We LOVE our new garage floors!! Tom did an awesome job, and we couldn't be happier! He is a great…read moreguy, and he is so easy to work with. He was also very responsive, honest, hardworking, and fair. He also does quality work. I highly recommend!

So far they are fine. Prices are better than online retailers and they carry the stock sizes I have…read morerequired, primarily 6061 aluminum bar stock.

Very helpful office staff and floor people. All their material is far less expensive than the 2 big…read morebox stores in town for the same material.

We feel fortunate that we found Elemar in Redmond. We are building a home and visited their…read moreshowroom several times before deciding on slabs for our countertops. Everyone there was friendly and helpful. Their selection is amazing, and you get to see a wide variety of colors, designs and types of rock. It was very helpful to see the entire slab, too, instead of a small sample. We highly recommend these folks when you are choosing countertops. They make it a great experience!

Finer Cabinetry. Finer than the rest as one might infer from the name. That would be a good…read moreconclusion based on our experience of having Finer Cabinetry create two pieces of custom furniture for us. The outcome was truly top notch and every step in the process professionally managed. At this point in our lives we've gutted and remodeled one house and had two built from scratch, with custom cabinetry and custom casegoods furniture included. Sadly, it wasn't until a couple of months ago that we discovered Finer and this time for a furniture project. We wish we had known of them earlier because they would have been our first choice for cabinets. We've seen Finer's cabinet work in homes in our community and it is absolutely impeccable in craftsmanship. The company is run by two men named Steve, one of them runs the front office and does the customer outreach and the other runs their custom cabinet shop and helps create the fabulous case goods. Both are a delight to work with and each brings with them nearly forty years in custom cabinet work with the fine craftsman outlook that experience supports. Their passion for getting things right is evident and delightful. Finer Cabinetry will not be the least expensive of options you'll find, but you'll find no finer (pun intended) for the quality of outcome. You get what you pay for and then some. And when the original estimate for our furniture came in over our budget, they were happy to work with us to simplify some of the design elements that added to the cost so we could end up with designs that allowed us to stay in budget and also have the feel we wanted for the furniture. The outcome was stellar quality craftsmanship, the best we have ever had done compared to three other custom cabinet makers and three other custom furniture makers. The next time we build or remodel a home with a need for cabinets or have custom furniture on our radar, Finer Cabinets will be our first stop. It does not get better than this for a company run by folks with integrity and skill, to create true fine craftsman work. THIS N THAT: The exterior of their location is unassuming in a small building in an industrial area on Bend's east side. But go in the customer offices and you'll be able to see some of Finer's beautiful cabinet and woodworking handiwork. You'll be hooked! And if you love wood shops as my hubby and I do, see if you can peek inside their big shop. Well organized, lots of top notch specialty equipment, and the best staff folks doing the work.

We haven't used Steve yet, but plan to in the near future. My husband is very picky and in general…read moredoesn't like people. However, from the little time he spoke to Steve my husband was convinced his cabinet shop is the best. We got an estimate and as the other reviewer said, Steve was great in working with our budget and coming up with different quotes for different options. He came to our house twice and this was last year when we first bought our house. We ended up not deciding to spend the funds for a new kitchen at the time, but now we need to and when we re-contacted Steve he was nice as ever. No grudge for not using him the first time. His quality of work can be seen in the office and its impressive. You should stop by as I would highly recommend him. Oh, and we also had Home Depot do a quote and they were the same price and not honest about their installation fees which they add on even though they make it seem like it's included in the price. The Home Depot cabinets were also the cheapest model, and nowhere near as nice. In this case it makes us happy to know that we can support local business and get the best quality. Update: Our kitchen is done and the team was great to work with. Probably the best in Bend. I would highly recommend them. You may see their work in the photos I posted. These people are reliable and deserve 5 stars. Once you work with the average Bend contractor who doesn't show up or takes 10 times as long as they could or does a half ass crappy job you will really appreciate this company.

We wanted a very specific piece of furniture in the mission style using quarter sawn oak with a…read moredarker finish to match our other furniture. The team at MTOW delivered a piece with custom touches to make this piece fit perfectly into our decor and needs. We will definitely use them for any future needs.