My son goes to college in the area. He had a back injury (plays baseball) and he has received…read moreexcellent care at this facility. He holds them in the highest regard! The PT is very knowledgeable and the staff is nice.

Great place to go if you need physical therapy. The staff is friendly and knowledgeable. It is…read moreclean and well equipped and Mike takes his time to explain your treatment during your assessment. Would definitely recommend this place to anyone needing physical therapy.

My last appointment was canceled 10 minutes before it was scheduled. Still waiting for a return…read morecall to reschedule so we can discuss bloodwork. The prior appointment was also canceled, albeit with an hours notice via voicemail. When i returned the following day at the new time i waited 45 minutes before being taken in to a room. Had to have my vitals taken 5 times before the "nurse'? decided to right them down since her lap top wasn't cooperating. This was followed by another 30 minute wait so i could speak with Jean for 10 minutes about my concerns with my medication before being ushered out as they had a full schedule. It appears to be understaffed as well as poorly scheduled and or managed.

Jean is perfectly capable to treat patients without multiple chronic conditions. Unfortunately,…read moreboth np's that were excellent and specialized in multiple chronic conditions have quit the Olean practice and Jean is the only one there. It also seems strange to me that the receptionist who quit a few months ago was called to come back. Turnover in the one year I have been coming there is just not normal, especially since you had some of the best np's I've ever had and were more knowledgeable than most doctors that have treated my conditions. The website is out of date as most of the 5 star ratings were given to the chronic care np's that are no longer there and this location can't possibly live up to the definition that's online.

I am very pleased to write a 5 star review for Wendy Hodnett of Rehabilitation Today in Cuba NY. I…read morewas having severe back pain issues. And found Wendy a highly skilled and compassionate physical therapist. Wendy contributed greatly to the reduction of my back pain. Norm Emerson

From the owner: The staff at Rehabilitation Today provide treatment for orthopedic injuries, neurological diseases…read moresuch as stroke, multiple sclerosis, and spinal cord injury, post surgical rehabilitation such as rotator cuff repairs, knee, hip and shoulder replacements, overuse injuries such as tendonitis, bursitis, carpal tunnel syndrome, neck and back injuries, and hand therapy. In addition, Rehabilitation Today does offer FCEs (functional capacity evaluations), work hardening programs, education on ergonomic modifications as well as adaptive equipment.

BEWARE!!! IF YOU'RE IN NEED OF ACTUAL CARE AND OR DME, THIS ISN'T THE PLACE!…read moreTime and Time again, we all seem to be presented the same opportunities to show care, and compassion. But somehow we as people seem to continue to fail, ourselves and each other, as human beings. I was made aware yesterday, by Kalos, that my needs and concerns for my DME, specifically a motorized wheelchair. That I have been fighting for years to get, was of no concern to them. Now of course, it wasn't said exactly this way. This information came nicely packaged, frosted, and with sprinkles. The summary was, this isn't our job to handle, it's a Medicare issues, so figure it out on your own. Kalos, my MLTC ( Managed Long Term Care) isn't here to fight for me or take CARE of my needs. Then what exactly is it that I'm actually paying for? I have an MLTC, due to my many disabilities. But somehow despite them getting paid through me, I'm still left to hold the bag on my own. And the one person in this company, who's EVER shown me any kind of care and compassion, no longer works for this company. Well it's not hard to figure out why. Hasn't this virus taught any of you anything? Do we as people still feel the need to continue to treat each other unfairly because it's simply "NOT YOUR JOB". I pray daily that none of you ever finds yourself at the hands of someone who could possibly help you, but carries the same mindset that, they would, but it's simply not their "job" to care about you. Despite their job in the " HealthCARE" system. I don't do this for my benefit only. But for all of those who don't know that they too have a voice. I will continue, as I always do, to press forward for my needs, fully knowing that I am alone in my journey. I am only one of millions subjected to the CARELESSNESS, of the supposed HealthCARE system. Designed not to help, but to hinder anyone seeking help and fairness, and to fulfill bare minimum necessities. I'm basically paying them to NOT care, NOT to help with anything. My last Care person was absolutely amazing, attentive and caring. Up until yesterday I hadn't heard anything from these folks. And when I did, she asked me if there was anything that she could help with. I told her that I haven't been well, and I'd like some help with getting my wheelchair. Which prompted her to explain that " That falls under Medicare, there's nothing we can do". Of which she said several times. And then asked again is there anything that I can do for you. The backhanded gaslighting within the HealthCARELESS System is absolutely despicable and disgusting. As I do this, I will not harbor resentments, or ill willed intentions for any who chooses to turn a blind eye, and finger point to someone else to do something but not themselves. For these things only serve to make me stronger. We all have the opportunity to stand up for what's right. Most won't do it, for fear of what others may think, Followers, not Leaders. This is my journey, it will go on, with or without the help of another, or this MLTC.

From the owner: Kalos Health, Inc. is a regional nonprofit that provides health insurance coverage through two…read moreproducts, a New York State Medicaid Managed Long Term Care Plan (MLTC), and through Kalos Health Gold Plus (HMO-SNP), a Medicare Dual Advantage Plan. Kalos Health coordinates health care services throughout Western New York with a vast network designed to meet the health care needs of the diverse populations we serve.