1. Willcare - Trumbull

    1. Willcare - Trumbull

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    Trumbull, CT

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    11 years ago

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    Bishop Wicke Health and Rehabilitation Center

    Bishop Wicke Health and Rehabilitation Center

    1.0
    (1 review)
    5.8 mi

    i am so disappointed in the care that my dad was given during his "rehab" after leaving griffin…read morehospital. the hospital tells the family that your loved one needs to go to rehab so they can receive physical therapy and other services before returning back home. My dad was there during end of Covid so he was put into a room at end of hallway (away from everyone else and only had minimal interaction w/cna's etc) his meals were brought to that room and he was basically secluded and alone for 14 long days!! when my dad was admitted to BW he had onset dementia but I can tell you without a doubt that after his 30 days at BW he was never the same. they did so much irreparable damage that took so much from my dad and our family. IF I wuld have known, I wuld have demanded that he comes directly home. I could have given him 100% more PT and tlc for sure. it's a shame that the hospitals make their money from us and then make people go to nursing homes for so called "rehab" just so they can also benefit financially. it's disgusting for sure!! I'm sorry to my dad because he deserved so much more. my advice to anyone in similar situation to bypass BW or any other "rehab". by the way, their PT (it he had it at all) was 30 mins or less 5 days/week.its all about money and that's it!!!

    From the owner: Five-Star Short Term Rehabilitation and Skilled Nursing Care... The Bishop Wicke Way…read more You know you are providing the best care around when other healthcare professionals choose your community for their loved ones. They know the deal. They know who has had the best State survey and who has a history of optimum outcomes. The award-winning Bishop Wicke Health and Rehabilitation Center offers short-term rehabilitation, long-term and dementia care, skilled nursing and hospice care.

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    Bishop Wicke Health and Rehabilitation Center
    Bishop Wicke Health and Rehabilitation Center
    Bishop Wicke Health and Rehabilitation Center

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    Stone Bridge Center for Health & Rehabilitation

    Stone Bridge Center for Health & Rehabilitation

    2.2
    (9 reviews)
    11.4 mi

    Do not bring a loved one to this facility without personally viewing it. I posted a rather scathing…read morereview a couple of weeks ago after my Mother was placed here for rehab, but I removed it after I was advised that I should not have done so without viewing this place myself ( I have now seen the place, as my Mother was removed to go to Watermark in Southbury. When she was moved, her asthma inhaler was lost, so I went to look for it later in the day, after she was moved. Never did find the inhaler. There was no one at the nurse's station when we arrived on the 3rd floor, and no one was there when we left about 10 minutes later. This place is depressing. The color are dark, it suffers from deferred maintenance, the food was disgusting to even look at (see the blob of Mac n cheese, with broccoli that clearly has no nutrition left in it after being over boiled for, oh maybe a half hour, or more???), and, quite frankly, the people who work here are not friendly. I did receive a response to my original YELP review from an administrator, and he also spoke with my brother, as I provided enough information for him to figure out who my Mother was, as referenced in that review. His response was a mix of agreeing that the facility could do better, as well as some defensive remarks. The place is not terribly clean, as I observed what appeared to be food stains on some of the walls, damage to some floors, and some peeling paint. I do not expect this type of facility to be spotless; however, I do expect it to be properly cleaned - which it was not. Some fresh paint (in cheery colors: think yellow,light blue and green?), colorful and uplifting artwork, better food, an overall more uplifting ambiance, and administrative changes are desperately needed. This place reeks of an attitude of "profit, profit and profit," the patients be damned. My Mother and our whole family are very happy that she has now been moved to a facility that, at least gives the appearance, of caring. US News and World Reports gave this facility a rating of average minus. It is well past time for improvements to be made. FYI, my Mother is on Medicare, with a UNHC Medigap supplemental insurance policy, which is accepted by Newton Rehab, as well as her new facility, which is much better.

    This facility is absolutely awful. Don't let your family members go here. My family member was here…read morefor Rehab.I visited him daily. My Family member was ignored multiple times on multiple occasions when using the nurse call button for help to use the bathroom. On more than one occasion after waiting 15 minutes for a response I went to the nurses station to let them know it's an emergency. Still no reaction or help. This resulted in a bathroom accident. Another time in the morning my family member called for the nurse for help to use the bathroom. A nurse/ aide did respond to the call only to tell my family member he had to wait to use the bathroom until breakfast was finished being served. This resulted in a bathroom accident. When nurse/aide finally came to help they yelled at my family member for being incontinent and said this is why you need to wear a diaper. My family member was not incontinent. This is unacceptable behavior. The aide also didn't pull the curtain so my family member had privacy in the bathroom from his roommate. We also witnessed an elderly man fall out of his wheelchair. The staff was slow to react and help the man. The people in rehab or assisted living depend on the employees for decency and care. These are just a few of the observations we saw while visiting daily.

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    Stone Bridge Center Dining
    Stone Bridge Center Dining
    Stone Bridge Guest Room
    Stone Bridge Guest Room
    Stone Bridge Guest Room

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    Stone Bridge Guest Room

    Willcare - Trumbull - homehealthcare - Updated July 2026

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