Just had lower denture done. Dr shepler and his team are truly phenomenal! They genuinely care…read moreabout your comfort and they are so caring and kind. Highly recommend!

Do NOT go here. The office people should be flipping burgers at McDonald's. At first, they tried…read moreto run my procedure through a three year old policy which I told them NOT to do because I no longer had that policy. I even asked them to just take that policy out of their system. The incompetent bimbo at the desk did NOT do this. They told me they were in network, only to find out they lied, and sent me to collections. Not to mention....the work they did....did NOT work. Then they had the nerve, after they sent me to collections, to ask if I wanted a cleaning. Are you serious? There are hundreds of dentists in the area. If they would have just told me they weren't in network, I would have taken my business elsewhere.

Don't do it!! :( awful all the way around. You will get billed different amounts every time and the…read morestaff is awful too. They over charge and just when you think your caught up you find out your not when you go to check out. They never have any openings and are rarely even in this office. Nobody can really book for like a year out can they?

My family and I have been going to this dentist for two years. BEWARE if you have to reschedule an…read moreappointment!!!! Posted on the wall is a sign that states there will be a charge for excessive CANCELLED appointments. I recently received this charge ($45) because I RESCHEDULED appointments days and even weeks in advance due to not knowing my schedule 6 months in the future at the time the appointment was made. I would even tell the staff when I scheduled the appointments that I may have to reschedule due to the kids school/sports schedules. They said that would be fine, just to give them a call when I knew the schedule. Now I am being penalized for being curteous! Also WATCH your statements !!! A friend who also attends MFD had their insurance pay a bill that they had already paid (they were told to pay because the insurance would not cover the procedure but they would "run it through" just in case). They had an almost $600 credit that took over 6 months to get returned to them. They only found this out when they were billed $45 for rescheduling. I have a credit as well that has been on my account for over a 18 months without any notification from MFD. The office manager informed me that my credit will not be returned to me due to my "RESCHEDULING"!!

Just want to take a minute to send kudos to this dental office. They are all very professional as…read morewell as accommodating and helpful even when you call with just a question. When you go in for an appointment, they are more than compassionate and caring. I would highly recommend this office to anyone looking for a new or different dental practice! Thank you Dr. Witters and office staff!

In the world of dentistry, Dr. Witters is truly a perfect "10". His knowledge and modern,…read morestate-of-the-art technology along with his personal attention to his patients make him THE top dentist in the Miami Valley. Both he and his entire staff make visits a pleasurable experience!

Staff was wonderful. Making of a lower denture after pulling the teeth was not. Amateur hour at the…read moredentist. Dr. Hallock did not seem too concerned about the bone he left exposed after pulling my bottom teeth. The denture he made was not much of a denture. Too big for my mouth and made lots of sores that were hard to get rid off. I just stopped going and instead went to a dentist that was finally able to make the denture fit and cleared up the sores. I honestly would never use him again and have told friends and family not to go to him.

Nice try getting my review removed, but people deserve to hear the truth…read more Before I made the apt I advised them that I had a referall for a root canal but wanted an extraction instead, & asked if the dentist can perform the extraction to which they said "yes". But after meeting Hallock & seeing his blatant bias viewpoint for root canals, I'm wondering why in the heck I wasn't just referred to an Endodontist in the first place!? First off -- he was so annoyed from the get go but he was the one who was 45 minutes late. Don't be irritated with me when I'm polite & waited patently just because I requested an extraction for my first apt LOL He made unfair assumptions about me being a Holistic quack because I wanted a decayed tooth removed. He asked "how will you eat"? & "why remove it if its not hurting & there's very little infection?" Well DOC, if you would have BOTHERED to listen without making unfair assumptions, sighing & interrupting repeatedly & being so patronizing -- you would know that I've already seen multiple dentists about this tooth for the last 2 years & have had MULTIPLE root canals so I think I've had adequate time to think this over! I didn't appreciate his assumption that I'm making some rash decision. It's not one I made lightly, I even lost weight over this because we should not be pulling our teeth. But we ALSO shouldn't be getting root canals!! So people making these tough yet proper treatment choices need SUPPORT not discouragement! I wanted to get this over with but was instead met with a repetitive lecture. The last dentist who pulled my 2 root canaled/decayed teeth didn't fear monger or try to upsell me like a used car salesman! And FYI -- Credentials do not have a monopoly on knowledge, experience.. OR politeness which is clearly evident in this case. He had the worst bedside manner of any medical "professional" I've ever met & I've met quite a handful! He wanted to make sure I was "informed". Ok Doc well being "informed" is knowing that root canal teeth are DECAYED teeth! But dentists will grind down perfectly HEALTHY teeth to give you veneers while calling YOU crazy for wanting decayed teeth removed??!! OK LOL See where this is going? $$$! He clearly felt threatened & challenged by me actually being informed & choosing health over his bottom line -- so he rushed my appointment before saying he would do the extraction if I wanted. Ummmm ABSOLUTELY NOT! But he knew exactly what he was doing. He wanted me to be uncomfortable so I wouldn't do it. His "expert" opinion is that a 33 year old is too young to remove their teeth & that implants can fail. But wait -- root canals ALSO FAIL! As a matter of FACT the success rates ranging between 70-85% while IMPLANTS in general with proper care have a success rate of up to 98%!!!!! So why on EARTH would a dentist be so ignorant & try to scare me into spending MORE money in the long run to keep a DECAYING tooth when the data clearly shows that it's much healthier & cost effective in the long run to pull it while I'm still young & have a better chance of healing??? I could care less if we disagree or not -- but don't LIE & mislead people! Just because someone makes an unconventional choice doesn't make it wrong. Last but not least, I find it interesting how he URGED me the entire appointment to save that tooth but I literally JUST left an appointment from my new dentist who recommended I remove it after seeing the xray. LOL Interesting?! Point being -- trust your gut! He even gave me an option to put a crown on it instead of an implant so I advise anyone reading this to check out Dr. Zhang from zealous dental.

There is not a better dentist office anywhere. The whole staff is efficient and kind. Everyone is…read moretimely and it is consistently a positive experience. Even my husband who fears dentists has concluded that there is nothing to fear in going to see Dr Coyne and Colleen. This is such a well run office that it exemplifies how efficient good people with good processes can create a positive atmosphere for customers!

I am someone who has avoided dental appointments in the past. However, with Dr. Abigail Platt and…read moreDr. Ryan Platt, I had a wonderful experience. To start, the dental hygienists did an amazing job. Both Dr.'s have taken the time to get to know me, treated me with kindness and respect, and were incredibly knowledgeable and competent in their care. They both obviously care about their patients immensely and go above and beyond to show that. You will be in capable hands if you book an appointment either of these incredible Doctors.

They were billing 2 different dental insurance companies we had and not doing coordination of…read morebenefits. The 2 coverages we had did not know about the other companies so they were both being billed as primaries. This dental company was collecting more than the original bill amount. This company had to pay back money to the secondary insurance company. If you have 2 insurance coverage companies, watch the billing. A woman in that department attempted to gaslight me and make me feel like I was the one making a mistake. It was clear who was in the wrong when they paid the secondary insurance company back what was owed back to them. When I transferred to a different dentist, I requested records from this fraudulent dental billing. I was then once again gaslighted and was told I would have to pay for the records to be transferred. I threatened to turn everything over to the Ohio State Attorney General's office. Needless to say I did not pay to have those records transferred. And no, this is not my real name. I am choosing to use an alias to protect my anonymity.

First visit. Able to schedule appt. quickly. Staff is super friendly, thorough, and knowledgeable…read more We will definately be back!

I recently relocated to Ohio and was in search of a new dental office after being with my previous…read moredentists for over five years. Unfortunately, my experience at Carrie Fletcher-Clock, DDS, in Kettering was far from positive. After reading the reviews, I decided to book a consultation when I needed immediate dental attention. The consult went well, and I initially thought I had found my new dental home--but I was wrong. After the consultation in July, the front desk staff told me they would call me, but I waited two months without hearing anything. When I finally called to follow up, I was met with excuses and no accountability. The front desk blamed the delay on insurance, but as a patient, I wasn't aware of what goes on behind the scenes and felt that even a simple update would have been appreciated. Instead, I was left in the dark with no communication for over two months. When I finally returned for my appointment, I had some follow-up questions based on my conversation with insurance. The dental hygienist ( young lady with blonde hair in bun) was very polite and patient, answering what she could, but Dr. Fletcher-Clock's attitude was shocking. When I asked her questions about my care plan, she told me, "I think you will be a problem," and insinuated that I thought I knew more than her, which was confusing and uncalled for. I wasn't rude at all or challenging her. Multiply time letting her know I AGREEW WITH HER ; I simply wanted clarification and reassurance about my treatment plan. Her dismissive tone and comments about insurance were unprofessional, with statements like "They're probably not even dentists looking at the X-rays. Insurance sucks, and they're in India." I left feeling unheard and shamed for merely seeking information about my own care. Patients should never be made to feel like a burden for asking questions, especially when dental visits can already be anxiety-inducing for some and I tend to experience anxiety when visiting the dentist which is why I had questions and needed to feel safe. What made this experience worse was the lack of accountability. Dr. Fletcher-Clock didn't take any responsibility for the miscommunication, instead blaming me for being "difficult." When I expressed discomfort and wanted to reschedule or reconsider my options, she remarked, "Do you know I blocked off two hours for you?"--as if my time and questions were irrelevant. I responded, "Do you know I've been calling your office for two months with little to no feedback?" I even offered to pay a cancellation fee because I was so uncomfortable (ready to leave) with her tone and statement and to be fair if she felt my questions were a waste of her time. I left the office embarrassed and deeply saddened. Even as I walked out, a staff member (Older lady sitting in chair with dark hair) gave me a dirty look, which added to the already negative experience. This type of treatment is exactly why some patients are afraid to speak up or ask questions at medical and dental offices or refuse to go to the doctor in general. No one should ever feel shamed for wanting to understand their care. This experience was incredibly disappointing, especially after moving to a new state and hoping to find a reliable dental home. It's unfortunate, but I cannot recommend this office based on the lack of communication, professionalism, and care that I received.

love this dentist, love this staff. they genuinely care about your experience…read more dr clock is patient and understanding and willing to talk through my options. she addresses my concerns and eases my anxieties.

Let me tell you about my absolute nightmare with Dr.Loganathan. I came in with a cavity, and they…read more"fixed" it by drilling it out and filling it. Guess what? The filling fell out. So they drilled it again and stuck another filling in. Surprise, surprise--that one fell out too. Now the tooth is so damaged I need a crown, but I can't even afford it because of all the money I wasted here. But that's not the worst part. They installed a crown on my front tooth, and as I was just walking down the hallway--BAM! My tooth falls out like a scene from a horror movie. Their genius solution? They put the crown in a tooth coffin, bonded my teeth together like some Frankenstein experiment, and told me, "Don't eat anything." And when I finally called them out on their terrible work, they didn't try to fix it--they just kicked me out. If you value your teeth, your wallet, and your sanity, avoid this place at all costs. They'll turn your mouth into a money pit and leave you to deal with the damage they caused.

Fabulous. My only regret is that I wish I had found Dorothy Lane Dental sooner. Dr. Loganathan is…read moreamicable and professional. I had multiple teeth challenges and he fixed the errors of another dentist while clearly explaining each step along the away. I recommend him to all of my friends.

Really a poor overall experience. Provided help after but the work was just as poor. I would avoid…read moreat all costs.

An amazing Staff and Dentists. Dr Halasz provides services to the Dayton Dragons and always…read moreprovides great care!!

Friendly attentive staff and far above average medical care. I have seen multiple dentists and…read moredental assistants at this office and have not had a bad experience once. The office staff are equally as kind and professional and are great at dealing with my hectic schedule. As an adult with a silly lingering fear of the dentist, I wouldn't go to any other office. They also get new technology in their office all the time which seems to be constantly improving their process and my experience.

Having been a seasoned dental patient and due to living in various locations, I have seen several…read moredentists over the years, and I can tell you the Shelhouse team is superlative in so many ways. Dr Greg is the best anesthetist ( number) I have ever met, his gentle touch and affirming commentary go a long way in making you comfortable. From the delightful front office personnel to the highly skilled clinical staff, there is no better place to receive dental care. I strongly recommend DDC. Pete S.