The office staff is extremely helpful and courteous. Mary VanSuch is wonderful and very…read moreknowledgeable. I have been going to their practice for years and never had any problems.

I have been a patient for over 5 years. I called 3 times and got put on hold for an exorbitantly…read morelong time. I was racing my child for emergency medical care and I simply had to tell them (out of courtesy) that I needed to cancel an appt I had due to the fact that I was literally racing my little girl to the ER. I call back, she asks to put me on hold again, I pleaded with her not to, she started arguing with me and yelling saying people are never on hold that long and she wouldn't stop arguing with me long enough to even let me say I was simply calling to cancel my appt due to the fact that I had to race my child to the emergency room. Usually the staff is very nice but this lady, who answers to phone all the time, was rude, argumentative and inappropriate. Shame on her. When someone is pleading and begging and in tears you don't yell at them! And I had been calling as a courtesy. Given I was headed to the hospital ER with my child I didn't need to call them but wanted to because that's what honest, good people do. I am so blown away by getting yelled at by the moody lady that sits at the very front. Completely changed my opinion of the place.

I get quite anxious going to the doctor. But the staff at Taylor Station was fantastic!!! The…read moreexperience from beginning to end was first class. Dr. Madhavan, who performed my procedure was comforting and made me feel at ease. We even discussed where I would be going to eat after! All the nurses were great and caring! I truly recommend this center for all your surgical needs.

I have only good things to say about Taylor Station Surgical Center. I was called by a nice lady…read morename Lisa for my phone registration, and I was greeted by Gina who was very nice when I arrived. I loved my nurse Misty who prepared me for my procedure, and then Deb the anesthetist and Robin and Lynda the nurses who helped the doctor perform my procedure were all very kind and caring. Jilian was my nurse after, and she was really great! I really couldn't ask for any better treatment. Many thanks to all of you for your kind and professional care!

Dr. McClung and his team, including Dr. Kale, are highly skilled and knowledgeable of their art. I…read morecouldn't be happier with my results. Both Drs are great listeners and are there for answers. If you are thinking about Gender Affirming surgery, start here before anywhere else. Oh, and they have hair removal now. This office also shares building space with Affirmations, who can assist with obtaining necessary letters for insurance - so convenient!

Dr. Briggs is the best! He always makes me feel so much better and is so thorough. I've been…read moreseeing him for over 10 years with routine adjustments. I've been to other chiropractors in the past but he is the best.

Dr. Briggs & His staff are so great. They are kind, helpful & attentive. I look forward to my…read moreappointments knowing I'll receive great care and adjustments, along with seeing the staff. Great place! The TRT & massage tables are.. so wonderful!

Dr. Forbrush is the best doctor I have ever had. Her knowledge and ability to figure out what was…read morehappening with my body has helped me so much. I am a forever patient.

My doctor retired, had to find a new primary care place. This got mixed reviews on a couple of…read moresites, but decent overall, and was one of the few accepting new patients. Got in within a couple of weeks for a physical. Staff were good, doc (physician's assistant actually) was great. Listened patiently, had some good advice. Had some issues (I forgot paperwork, had to get blood draw, etc.,) and they were sorted out quickly, online and with phone calls.

Stay away from Marc Serve. In the two years that I saw him he was extremely unhelpful…read more First off I was having an issue with joint pain in my hands. I must have brought it up to him five or six times and every time he would barely examine me before essentially shrugging his shoulders and saying "I dont know". Eventually I started asking him for a referral to a specialist or maybe some x-rays to find the problem. He refused to give me any referral and even said X-rays were unnecessary. So eventually I went just scheduled an appointment at another specialist on my own. Had to wait a long time for an appointment, but the first thing they did was order an x-ray. A week later I had a diagnosis and was scheduled for physical therapy. Two years of begging Dr Serve for help and all I needed was an x-ray and a very simple physical therapy plan (playing with therapy putty for a few minutes a day). Next off, and way more concerning. I had some moles appear a couple years ago. I asked Dr Serve to take a look at them and it took him all of three seconds to say they looked fine and there was nothing to worry about... Except it turns out there was something to be concerned about. I started seeing a new Dr who immediately referred a dermatologist without me even bringing it up. I got the results back and turns out one of them was not atypical. Long story short, i have Been living with a mole that needs excised for two years now, in other words potential skin cancer. Do NOT trust this man with your healthcare.

Ohio State's Eye and Ear Institute offers a variety of health care services at this location,…read moreincluding eye care, hand and upper extremity, urology, plastic surgery, dermatology, and ENT. The institute is part of the larger Ohio State University System - Wexner Medical Centers. I visited for an ENT appointment, specifically for hearing issues. I received great care for tinnitus, had a hearing test, and counseled by a specialist. Dr. Brad DeSilva (Otolaryngology) and Meghan Hiss, AuD, were my care team and had two back to back appointments this day (hearing test first) and both Dr. DeSilva and Megan Hiss were excellent. I highly recommend them. Regarding the facility, I was disappointed that the coffee machine was down and there were no cups for the water. However, there was plenty of parking. I just wish I had brought my own coffee.

From start to recovery.. all went well. Have residual scarring but not physical symptoms to reduce…read moreuse of my hand.

Dr. Diorio has been my primary care provider for over 25 years. He can be difficult to get an…read moreappointment with because he has a full roster of patients, but once you are in the office, you don't have to wait long to be seen. He listens to all my concerns and never makes me feel rushed. He uses a combined approach of Eastern and Western medicine which I find incredibly effective. He's as likely to recommend treating a condition with acupuncture as he is recommending a drug. He's a wonderful doctor and I am grateful to have him. I've never met another doctor like him.

I am writing about another SportsMax location on Polaris Parkway - but they are one and the same…read moreorganization with doctors working from multiple locations. I actually started at this location a LONG time ago (and about 3 doctors ago within this practice). My original doctor is still here (I think) but I changed when my office ended up right next to the Polaris location. I initially got connected to the practice through a referral to a doctor who had expertise in 2 areas I needed help with. The fact that it was sports medicine was just an added bonus. I appreciate their long hours and variety of doctors. They are also connected to PT which I've had to use upon occasion. My current doctor is younger than me - a female, not by requirement but she was available when the prior doctor (whom I didn't really like) left the practice. I had only seen him twice and I landed with him when I changed locations. I had to see my doctor this time as I needed a script renewed. I had the 7 AM appointment and was called back barely after sitting down after checking in. My stats were taken by the assistant and again - soon after she left the room the doctor appeared. NO WAITING! This is a MAJOR pain point for me as I'm a lawyer and my time is valuable. I've had some experiences recently at another doctor (specialist) where I had to get up and leave before even getting called back from the waiting room as I just couldn't waste any more of my time waiting. The frosting on the cake was that the office manager was SURPRISED when I left. Anyways, I have not encountered ANYTHING like this at Sports Max. They respect me and my time. My office moved downtown and I have stayed with the Polaris office. I would like to have a doctor near my home (Gahanna), but OhioHealth doesn't seem to have anything there - and Sports Max definitely does not. As a result, I'll stay with SportsMax and the inconvenient drive up as long as they keep their scheduling accurate and get me in and out quickly!