1. Reconstructive Surgical Arts

    1. Reconstructive Surgical Arts

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    Columbus, OH

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    Reconstructive Surgical Arts

    5.0 (1 review)
    Closed 9:00 am - 4:00 pm

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    3 years ago

    Helpful 2
    Thanks 1
    Love this 4
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    I had an amazing experience at Jiva Med Spa! I recently got a HydraFacial, and my skin has never…read morefelt so clean, smooth, and refreshed. The treatment was relaxing, and they took the time to explain each step, making me feel comfortable throughout the entire appointment. The staff was professional, welcoming, and genuinely cared about my skin concerns. My complexion looked noticeably brighter and more hydrated immediately after my facial, and I left feeling confident and glowing. If you're looking for a place that provides excellent service and delivers beautiful results, I highly recommend Jiva Med Spa. I'll definitely be back for my next HydraFacial!

    I purchased a laser treatment package in December 2025 and had to wait until late February for my…read morefirst session without any prior notice. That kind of delay, with zero communication, is completely unacceptable. After the first treatment, there was no follow-up whatsoever. It's clear this business does not prioritize its customers once they've paid. It only gets worse. My second treatment was scheduled for March 26, and again, no one bothered to inform me of any issues. I had to call myself to confirm, only to find out that Tisha had resigned and my appointment couldn't happen. No call, no email, no effort to notify me. Since then, I have made multiple attempts to contact the clinic, and not once has anyone returned my calls. Instead of fixing the problem or honoring the service I already paid for, staff keep trying to upsell me on other services. That is completely inappropriate and unprofessional. I paid in full for laser treatments--not for excuses or sales pitches. This is extremely poor management and unacceptable customer service. If you cannot deliver the services you advertise and take full payment for, you should not be operating this way. Management needs to take accountability immediately. It literally feels like you have to beg them to provide the service you already paid for. Seriously!

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    I've been to Juvly for two different services over the past year. The first service I got was an…read moreIPL treatment. I used to struggle with severe cystic acne and as my skin has cleared up and been consistent for awhile, I wanted to get rid of some scarring and possibly prevent further breakouts. I'm only 20, so investing in my skin is super important to me as I haven't had the same experience as many others and I'm ready to live out some clear skin days! After 4 weeks, the results were amazing. So much of my scarring was gone and I don't break out on my forehead nearly as much. I'd love to get one more done to really solidify and advance the results and hope to soon. I saw Theresa- who was incredibly personable and sweet. The next service I got was 2 weeks ago and I got Restalyne Defyne lip fillers. I saw Dr. Justin Harper who was very nice, knowledgeable and professional. He answered all my questions and eased any nerves I had. My biggest concern was the pain but he numbed my mouth first with a few injections that were SO TINY- I couldn't even tell anything was touching my mouth and I am a baby when it comes to that stuff. I am even scared of going to the dentist. The actual injection was completely painless as well and quick. I was in and out in 30 minutes. He warned me I might feel some tender spots and I didn't even feel that. The healing process was easier than expected too. I was swollen the first night and bruised the next couple days but completely fine after 4. I was worried they weren't going to be as big as I wanted once the healing process started but at my 2 week mark today- I am so happy with the results. I have gotten so many compliments and questions and feedback and I am so happy that I did it. I can't wait to go back and get more services done. Truly an amazing, professional and clean environment. Thank you, Juvly!

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