I get quite anxious going to the doctor. But the staff at Taylor Station was fantastic!!! The experience from beginning to end was first class. Dr. Madhavan, who performed my procedure was comforting and made me feel at ease. We even discussed where I would be going to eat after! All the nurses were great and caring! I truly recommend this center for all your surgical needs. read more

I have only good things to say about Taylor Station Surgical Center. I was called by a nice lady name Lisa for my phone registration, and I was greeted by Gina who was very nice when I arrived. I loved my nurse Misty who prepared me for my procedure, and then Deb the anesthetist and Robin and Lynda the nurses who helped the doctor perform my procedure were all very kind and caring. Jilian was my nurse after, and she was really great! I really couldn't ask for any better treatment. Many thanks to all of you for your kind and professional care! read more

Was here for my 50 year colonoscopy. They couldn't have been kinder, gentle and loving women at reception, preop, nurse anesthetist, surgery and postop. They made everything calm, light hearted and easy to get through. Of course I love my doctor, Dr Paddy and his warm smile always makes me feel safe. Excellent experience all around considering how unfun it is to have your butt periscoped. read more

Dr Vara was very polite and professional. The rest of the experience was a disorganized mess. NOW- TSSC will say they didn't drop the ball, it was all the other subcontractors. I say baloney, it's part of the client experience. I ended up cancelling my procedure after the staff changed my appointment time 3 times in 36 hours, and was unable to provide me with a written estimate of my out-of-pocket costs for the procedure. When I booked the appointment, I was told my out-of-pocket would be a few hundred dollars. Upon further research, I discovered this was inaccurate- by a power of ten. TSSC stated that all the costs were for sub-contracting (anesthesia, "facility charges", lab work, etc) and sent me round to each subcontractor to get a separate quote. Hard pass. I'm not interested in fact-checking someone I should be trusting enough to cut into my body. Cool, yeah, you're too busy for the guy who's writing you a check, I get it, but that's piss-poor customer service. NO ONE in the entire organization (with the exception of Dr Vara) made me feel welcome or appreciated. My overall impression was that the whole place is a disorganized circus. Sent firm, but professional email to head of facility on 10/15/18. Still no answer. I didn't go to med school, but I DID go to business school, and the first thing they tell you is "Make the client feel valued" and the second thing is "Make it easy to do business." Epic fail- zero stars. One star, because you can't submit zero. read more

Everyone at Taylor Road Surgical Center are FABULOUS!! The bed was super comfortable too!! I felt right at home!! Thank you very much for a FANTASTIC experience!!! You are all TREMENDOUS!!! read more

Let me preface with my nurse, anesthesiologist, and doctor were great. I was asked to provide a urine sample. Unfortunately I was unable to because I just went in the lobby restroom (apparently there is a sign that I missed saying they will need a urine sample). I heard one of the employees say, "Even if I just went I'd be able to squeeze out a few drops" yeah you know what, I would too if I haven't been deprived of water for over 4 hours. Super rude. read more

I had to bring my mother here for a her colonoscopy - yes, ladies get them, too. The waiting room has plenty of comfy chairs, and the ladies working the front desk were friendly and patient while getting everything situated. I was given a paper explaining pre-and post-op expectations and what I'm to do in case of unexpected complications. Being my mom's designated family member, I too got to meet the doctor, Jaswant Madhavan. Friendly, funny guy. The actual procedure took about 10 minutes, so the stated 30 minutes is just to give the staff ample time in case of unexpected situations. We were in and out in good time, and everyone we dealt with were very nice and accommodating. read more

I had a procedure performed on me recently. I was very scared. I have never had anesthesia before. Dr. J. Keith and his whole staff were very professional and patient with my daughter and me. Explaining every step of the way what was coming next. I highly recommended this place for anybody that has outpatient surgery. Oh by the way I don't normally give reviews. Y. Greene read more

My husband and I both had procedures done today, (7/27/2017). From the time we arrived until the time we left, the staff was courteous, professional and very friendly. They checked on us, they chatted with us, and they were just all around very good caring people. We live approximately 45 miles from the surgical center and chose to go to Taylor Station because of the care I have received there as a patient before. This was my husbands first time. We will continue to use this center because of the professionalism and friendliness of all. Thank you for all you do. Dennis and Diana Rose read more

3rd time in 12yrs here. Super staff each time. No long wait. Dr Sams one of the best.

Taylor Station Surgical Center always provides exceptional care. The staff are all very courteous and helpful. We have had numerous procedures performed at Taylor Station. We prefer Taylor Station to going to the hospital. It is a very comfortable setting with convenient parking. We highly recommend Taylor Station Surgical Center for excellent outpatient surgical services. read more

I had a procedure done here today. Check-in was very easy and quick. The receptionist was very friendly and helpful. The medical staff were all very helpful, considerate, and made my visit as pleasant and easy as possible. My doctor is the best! read more

Hard to rate this place. If you have a PPO insurance, this is a clean and professional facility that did a good job on my wife's minor surgery and it may be for you. If you are on a high deductible insurance, I do not recommend this place as their rates are not transparent, nor reasonable (legal, yes, but not reasonable). We called their front desk about the cost to have a sebaceous cyst removed from my wife's back and asked for the cost to us to have this done. They told us $995 (with no other caveats or warnings). The following day, after she fasted and prepped herself for the surgery, and I took a day off work to bring her in, we find out at the desk as we are signing papers, that it is now double that cost, but we are only paying $995 today. That is not what we asked on the phone. We were not happy about this, but signed it because we had already come this far, and hoped that maybe our insurance might bear some of the cost, but also worried that they very well might not. I started looking online at reasonable costs for this procedure and this was the highest that I had seen. After my wife went in to surgery, I went to go ask, WHY we were not advised of this. At this point, I find out that not only will this be double the cost we were quoted, but on top of it, we should also expect to receive other costs from the surgeon himself and the anesthesiologist, as well as testing, etc. And on top of it, there is no way to know what that will cost. Long story short, what was quoted as $995, turned out to be slightly over $3000, completely out of pocket by us, and they defended their practice by saying that the government allows them to charge this and do this by Medicare (or maybe Medicaid) maximum rates. Two stars is my experience, because it's not only about a successful surgery, which in hindsight we would have liked to have seen done in the office, not the surgical center (given the outlandish cost for an hour and fifteen minute procedure), but they had multiple opportunities for transparency and perhaps an ounce of human compassion, but for me this is medical big business at it's worst. read more

The nurses, techs and doctors were extremely helpful, very caring and very nice. They answered all my questions and made me feel very comfortable during my time there. My doctor even asked to pray over me before my procedure. I was so touched by his kindness and caring!! I would highly rate this facility to everyone! read more

My experience here at the Taylor Station Surgical Center were a very pleasant one the staff was very friendly and helpful, this place made me feel like I was in charge of what was going on. The way the staff tries to make you feel comfortable is just amazing they go way beyond their jobs. The building was very clean and all the equipment was the state art so that show you they keep up on everything which is a great feeling. I was very pleased with Taylor Station Surgical Center I just can't say enough about it. read more

I was very pleased with the care I received during my visit for a procedure. Everyone was very professional and The facility was clean and comfortable. I did not experience any problems. read more