1. William Grella, MD

1. William Grella, MD

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Dover, NJ

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William Grella, MD

1.0 (2 reviews)

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1 year ago

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Eye Associates of North Jersey

Eye Associates of North Jersey

2.7
(20 reviews)
1.6 mi

i highly recommend this place for anyone who needs eye care. The staff is super organized, very…read moreprofessional and wait time was about 5 minutes. Also, Dr. Mann was very friendly, knowledgeable and a pleasure to deal with during the appointment.

Yesterday I had an appointment at 11:40. When I arrived, the office was chaotic, which is not…read moreunusual here. They have added more doctors which has made it worse. Techs were complaining about getting Arby's for lunch. I was put in a room and started doom scrolling to pass the time. The doctor never came in. I opened the door and 2 techs were standing there. The one that put me in the room acted surprised and said "you're still here?" Then made some excuse about not turning on the correct light. I waited some more, then left a note for the doctor saying it was 1 pm and I was leaving. Not the first time I waited for over an hour here. They overbook which makes me feel like I am just a billing event and not a patient. Dr Levey always seems rushed so I figured the exam would be too. Waited until today to post this to see if the doctor would call and apologize. Of course that did not happen. I would not have posted this if she did. I understand that people make mistakes, but they need to own it. Suggestion for the doctor, have them print your appointments for the day, plan your time accordingly (maybe have them book your time so you are not so rushed), cross them off when you see them. Maybe then you would have realized, you missed me. Your room light system obviously does not work. Especially when your staff is distracted by the lunch menu. If you want more feedback, call me. I see your typical response in these threads is to ask the poster to call someone in your office. I find that to be condescending and indicative that the person's care and or opinion is not really that important to you.

William Grella, MD - internalmed - Updated July 2026

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