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    7 years ago

    Honestly the most honest convo I've had with a lawyer in a long time and very refreshing. Can't wait to move forward.

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    7 years ago

    Thank you Mr. Ha for your advice. I really appreciate the quickness with which you replied to my inquiries.

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    TLD Law

    TLD Law

    3.9
    (36 reviews)

    Lacks the compassion and patience essential for elderly clients…read more My 88-year-old mother met with Jennifer Lumsdaine shortly after my father's passing to update her estate planning documents. Estate planning for seniors -- especially during a period of grief -- requires far more than legal competence; it demands patience, clarity, and genuine compassion. This office failed to meet that standard. From the start, Jennifer Lumsdaine was condescending and disrespectful to my mother, treating her as though her concerns were unimportant. It was painful to witness. Most concerning was the process after the initial meeting. Despite multiple requests, we faced unnecessary difficulty in obtaining copies of the documents my mother had paid for. They were only provided after we resorted to a formal written request. The communication from the office throughout this process was consistently dismissive. My Warning to Other Families: Do not use Jennifer Lumsdaine. If you are seeking help for a senior parent, especially during a time of loss, I strongly urge you to avoid this office. An attorney in this field must demonstrate both technical knowledge and empathy. Based on our experience, Jennifer Lumsdaine prioritizes neither. Choose someone who will treat your family member with the respect and patience they deserve.

    Felt rushed. Felt like I wasn't heard. I think before a Trust is drafted they need to have a…read morequestionnaire of some sort so they know a bit about the customers and their situation.

    William Ha Law - willstrustsprobates - Updated July 2026

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