Dr. Yoos and his staff are caring, attentive and knowledgeable. They continue to follow up until…read moreall your concerns are addressed.

Patients BEWARE OF health insurance fraud!!!…read more Went to the eye doctor for eye exam, waited 45 mins to see Dr Yoos along with office manager (what other eye doctor has the office mgr come into your exam???), very weird. I just inquired about better contacts when he looked at my eye and said I have an eye infection and would not see me till he gets back from vacation for eye exam and bills me $155 for medical exam. Oddly I didn't have any symptoms from any eye infection and even saw my PCP recently. Yet Dr. Yoos and his team pulls this stunt to get more money from patients from their medical insurance. Isn't this considered health care fraud??? They think they can charge me a fraudulent medical bill when all I wanted was an eye exam that is covered by my eye plan coverage. Well, Dr Yoos and your team are so wrong and I will let others know of this scam!

Sarah with the pink glasses has to be the worst customer service rep I have had recently. We of…read morecourse spent over $480.00 on some glasses and wanted the lighter lenses and paid for them. We got the glasses and they were heavier than expected. I stated we were not looking for a refund but not going to settle on glasses that hurt my wife nose. I asked where the lighter frames were and she pointed into the direction where all the glasses were. I asked if it would be too much for her to show us the frames she hesitantly did. She is not a friendly person and I will not be dealing with her in the future the doctors have always seemed nice. Stay Away from Sarah just rude. We did get her prescription and will be going somewhere else to get her some more glasses.

Very professional, courteous and competent staff, and the doctor was great! BUT...I had a ginormous…read morescratch on one eyeglass lens, and ordered a replacement. They told me 7-10 days. It has been over a month and the lab says my lens should be here on Monday. I am NOT a satisfied customer. But, at least it was ordered under warranty. If I had paid for the new lens I would demand a refund.

My wife came in for a consult and is electing for the SMILE procedure…read more I will follow-up after her procedure, but this visit was awesome. Staff was friendly, knowledgeable, and wore mask because of COVID. She is looking forward to her procedure and to hopefully be able to kick the glasses and contacts

I went for an exam as a new patient yesterday, and I was most impressed by the thoroughness and…read moreprofessionalism in the exam done by Dr Santillan ("Dr Kim"), and by how friendly and personable she and her staff were. I look forward to future visits.

Very thorough eye exam and review of the results. Fantastic staff and glad to have found such…read moreexcellent care. Would highly recommend the Eyes on the Square.

Dr. Howell and his team are amazing! I took my four young boys in for their very first eye exams…read moretoday, and it was a great experience for all of us. Dr. Howell worked so well with the kids, making them completely comfortable and explaining everything he was checking and seeing. They were so excited to look through the "binoculars" and see which letters they could and couldn't read. They've already asked if they can go back soon. The office is incredibly beautiful and comfortable. It's a very peaceful atmosphere with great coffee, and the staff is very helpful as well. Also, Dr. Howell was able to answer a question I've been asking optometrists for YEARS about one of my eyes, with no real answer. He took the time to look into it, examine my eye, and explain exactly what is happening. It gave me such peace of mind. He really did go the extra mile to make sure we understood everything. All of my boys checked out with perfect vision, but mama needed some new frames, which I wasn't too sad about! Adrienne was SO great in helping me pick them out. She wasn't rushing me to hurry up and pick, but was actually considering what looked good (and not so good) on my face shape, with my style, etc. I've been to many optometrist offices, and this is by far the best experience I've ever had. It feels like family, not like you're the next number in line, and that's priceless. Super grateful to have found them and we will definitely be returning for all of our eye needs. And good coffee. Thanks Dr. Howell and team!

OK. The first time I went here, to get a diabetic eye exam referred to these guys by Community…read moreClinic I got the exam and then my eyes were so dilated I couldn't see ANYTHING but blurr and they let me choose a pair of glasses and when i finally got my glasses they were sooo ugly. :( But this time my mom came in with me and she helped me choose a way better pair and um well. I'm wearin them now! haha and they are good ! So i'm happy. Just maybe don't try to pick your new frames blindly.... I looked like a female dahmer for a year. :| the decor is nice, the arrangement of the building is ..interesting, with like multiple different waiting rooms, a separate area entirely for the glasses, and then a area for exams and a entire other separate area for surgeries. I can't speak to the surgery side of things, i have not had surgery on my eyes before. Hopefully i wont..but i mean u never know. Anyways um it's agood place and the doctor was really nice and made it easy to follow directions. the receptionists were quick to respond to each patient and the paperwork you fill out when you get there is minimal enough that you can finish it before you get called back by the nurse for your preliminary eye exam. The nurse i had was also very accomodating to me and she was patient when I had trouble figuring out how to use the little vision tester box. overall it's a great place, but its the only eye doctor ive ever been to so im just gonna rate it a 4 since i dont have anything at all to compare it to.

2:30 appointment. Show up 1/2 hour early respectfully so. Well it's after 4:00 and still have not…read moreseen the doctor.

as told all was covered, diabetic eye exam and glasses Then…read moretold you don't take my insurance I never got glasses and received a bill for $70.00 dollars,minus the $180.00 billed to insurance you said you don't except. Giant scam ripoff

i will definitely not be back. Got new prescription and glasses but the lenses weren't right, they…read moresaid to take them for a wee and let my eyes adjust. still not good. returned them and they called a week later said that they were done. again, didn't seem right but was told to give it some time. stireturned again and they told me they already fixed them once and they won't do it again. new glasses have been in a drawer since and I'm back to the old ones

I Absolutely love this place! I've been wearing glasses…read moremost of my life. And as a U.S. Marine I have traveled all over the world and lived in several different countries, as well as different Cities and states here in the U.S. I have been to so many different optometrists offices both on military bases and civilian land. When I first came here, I got a bad vibe, and felt a little different about the customer service I received from one individual employee. I also had to deal with her on my return to pick up my glasses and was not happy with the level of customer service at that point. But as it is everywhere in every business, one employee does not define the overall quality of care you will receive from that business. And upon rearning 6 months later, I received what I believe was the best care. Now, I've been with this optometrist for 5 years, and I can honestly say that they are my favorite. I can't even imagine going anywhere else. And every time I return there is at least one new staff member that outshines the last one in customer care. The services are great. The quality is great. The customer service is great. Great job, centerton family eye care team Five stars all around

We have been patients since they opened. Laura can't seem to…read morefile a claim with our insurance provider correctly. When you try to get it corrected, she responds with rudeness. This happens after every visit. Her incompetence is everyone's fault but hers. If you don't have Delta insurance, go elsewhere.

Bobby is a thorough optometrist. The staff is great, and I have never waited in the waiting area…read morepast my appointment time. I see the security certificate has expired, makeing it risgky to enter financial information. I wanted to pay my invoice oline, but I am hestitatnt with the security certificat expired.

Dr. Bobby Decker gives a very thorough eye exam. His staff is courteous and friendly. Dr. Decker…read moretakes his time and does not rush through your eye exam. He has taken care of my family and friends for many years. You won't find an eye exam this thorough anywhere else in NWA.