I've looked at all these reviews and there was one where someone said she is a "pit bull with…read morelipstick" and, honestly, that sums her up. Marianne is so knowledgeable, hardworking, and will fight to the end of the earth for her clients. She also deeply cares for the people she represents. I know she's working in my best interest always. She handled the sale of my mom's home that was within a trust, out of the area, and filled with two generations of stuff. I was an emotional wreck and she came in and guided me through it all. We got over asking, all cash deal within 10 days of going to market. Above and beyond work every day -- from clean up, to prep, to staging, to marketing, to negotiating. I'm just so fortunate to have had Marianne represent me. I can't emphasize enough how hard the whole selling decision was for me. She was patient, we explored various options together. When we ultimately decided the right decision was to sell, she sprang into action and got it done quickly so I could move on from a heartbreaking situation. Her style is uniquely hers. There's no bullshit. Marianne is going to tell it to you straight, but I personally wouldn't want it any other way. I can't say enough great things about Marianne!!! Hire her; you won't regret it.

My husband and I are first time landlords and despite not having a background in real estate, we…read moretried to manage our property ourselves. Everything was fine until the tenant stopped paying, and anyone who has dealt with these issues knows how stressful it can be. Lost and extremely frustrated, I called Marianne after doing some research on Yelp. Marianne was completely calm, confident, and professional. She quickly gathered basic information about us, the property, and the tenant. She informed us that she will be taking over and assured us that we will regain possession of the property. By that evening she had already sent over all the necessary DocuSign's and within the next couple days she was negotiating with the tenant on our behalf. Removing tenants for non-payment is devastating for both parties, so Marianne was firm, but also kind and compassionate. She was able to repossess the home within 15 days, without having to go through the process of an eviction, which was our goal from the beginning. Communication was always very quick, clear, and concise. My husband and I had so many questions since it was our first time going through something like this. She has a very extensive knowledge of real estate, the laws involved, and in general how tenants tend to behave, but she was also very patient and thorough when advising us. As someone that runs her own business and manages 100+ properties, Marianne is obviously a very busy person. I expected her staff to communicate with us after the tenant vacated the property. However, Marianne was our point of contact the entire time, which was very impressive. Marianne did not collect a penny from us during the entire tenant removal process, which really speaks to her confidence in her abilities as a property manager and her generosity as well. She is also well connected in the real estate space as all the references she provided to prepare the property for the next tenant were excellent. Our home was on the market for less than 2 weeks when she presented 2 solid potential tenants. Given how smoothly everything went up until this point, we were completely confident in letting her decide which tenant would suit us best. When we finally got to meet her in person, she told us that she takes care of all her properties like they are her own and after witnessing her work, it's clear that the service she provides is a direct reflection of her genuine passion for real estate and helping people. If you are looking to rent out your property, we absolutely recommend working with a property management group, but specifically, Marianne. Thank you Marianne. We appreciate everything that you have done for us, and we look forward to working with you for a long time!

Starla has always provided us with excellent customer service and understanding through the years…read more She is always so helpful and supportive, and responds to maintenance requests the same day. She has great communication and we truly feel that she cares about our best interest. We are extremely happy with Starla as our property manager and we highly recommend Best Property management for any rental services.

We have lived at a home managed by Best Property for the past 2 yrs. The property was kept up well…read morewhen we moved in and every time we have needed some maintenance or something fixed, the process has been quick and easy. Starla is our property manager and she's always accessible when we have needed her

I own a 10-unit building on Fruitvale Ave, which is not for the faint of heart. For over a year,…read moreI've worked closely with Crystal from Aventis Management, and she has been exceptional. I've previously worked with two other property managers, but Aventis stands head and shoulders above the rest. I've read some of the negative Yelp reviews, which seem to stem from particular tenant grievances aired publicly. As an owner, I'm delighted with Aventis Management. Many property managers are content to simply collect rent and send texts to tenants. Crystal, however, rolls up her sleeves and handles the tough tasks--managing evictions, attending hearings, and staying fully involved in every detail. She is extremely knowledgeable about tenant regulations, local market dynamics, property marketing, and managing difficult tenant situations. What sets Crystal apart is her positive attitude and reassuring smile, even in challenging times. I always leave our discussions feeling more confident and in control. I highly recommend Aventis Management for your Bay Area property--reach out before Crystal gets too busy!

Take a drive by 3024 Fruitvale AVE in Oakland, CA and you'll see how great a job Aventis does. From…read morethe weekly garbage pile up, because as the building reached full capacity a few months ago, they decided to downsize the dumpster, to the absolutely filthy stairways, does a pressure washer not exist? Rats were such an issue in the past that mail service temporarily halted. Make it make sense.

Raquel at Mt. Diablo Management has been absolutely wonderful over the past three years. Anytime we…read moreneeded assistance, there was rarely any wait--our requests and concerns were almost always addressed within 24 hours. She has consistently been courteous, professional, and highly responsive. It's been a pleasure working with her. Veronica

Raquel and her team at Mt Diablo Realty and Property Management go above and beyond to take care of…read moreresidents of properties they maange. I have always felt well taken care of and respected as a tennant of one of the Walnut Creek properties they manage. They make it easy to communicate, get things solved, if needed and their online portal is easy to use for rent payments. Bob M

It's been a pleasure working with Jennifer. She was incredibly patient, answering all of our many…read morequestions while generously sharing her extensive knowledge about rentals. Jennifer is transparent and never withholds information just to keep you dependent on her services -- in fact, she's more than willing to educate you so you can confidently manage your own property if you choose to. She's highly responsive and takes the time to carefully find the right tenant for you. We're truly grateful for the opportunity to work with her!

I have been outside the US for a prolonged length of stay due to family matters since 2017 and…read morefound out that the tenant who was renting our house was not reliable with what we agreed upon and unruly. We desperately needed a property manager to handle our rental property, after 2 years of being in distress. Lo and behold, my mom and I found Jennifer Diaz with exemplary reviews when she searched on the internet. I had a gut feeling that she was the one! Since then, she has truly been heaven-sent. She possesses the qualities of a great Property Manager for she is very knowledgeable of real estate property laws, hard-working, assertive, patient, conscientious, quick in responding to my inquiries, exuding grace under fire in times of stressful situation, and her negotiation skills are awesome. Her professionalism shows how much she cares in every aspect of her job. She is a miracle worker and has results-oriented mindset. I admire her attention to detail and prompt intervention from minor to major problems. We can focus more on our daily tasks now with the peace of mind, knowing that we are in good hands with Jennifer, and we feel secure with our rental property under her stern oversight. Having someone you can rely and trust for she values transparency is a rare find. The extra mile she will do for you is amazing. Most importantly, we love the fact that she listens to your concerns and would forward her best foot in coming up with a solution to make it doable. She is one of the reasons why we can go on living a stress-free life now, and my only regret is, how I wish I could have found and hired her sooner.

Wow, I can only speak from experience and they refused to let me move into my vacant house and…read morerented without my permission including pets without my permission- beware of this company- use at your own. There is definitely something fishy going on with this company who seems to have conflicts of interests with their multiple companies overlapping.

I just moved in to one of their rental houses and they have all been so nice and curtious and fast…read moreat getting things fixed after i put in for service requests. Jackie and Aaron are very nice people and really like them. Thank You guys for helping us out and making us feel at home.

I have one of my properties under their care since 2011 and I only have great things to say about…read morethem ( specially Jess ) she's always on top of any issues or situations that requires attention. If the tenants have any questions or issues she's always there to help, I as an owner barely ever get to deal with anything regarding the property. I highly recommend the company and expect at least another 11 years or more working with them mand letting this company to manage this property. Excellent attention to detail that's what you'll get if you let them manage your properties.

Do not rent with them they will try to keep your deposit and over charge just to keep your depositread more

She's great!! I recommend Maribel to all my friends and family!…read moreI've worked with Maribel as my Realtor since 2016 and really enjoy working with her! Give her a call!

Maribel helped us purchase our first home. Our first home buying experience was smooth due to her…read morehelp. She walked us through the whole process. She was informative and responded quickly with every concern and question we had. She has a great grasp of the east bay and was able to show us many homes that we would like and was in our range. She went as far to film a house we couldn't see and upload it to YouTube for us to watch. The market was very competitive but we were able to come out with a home we loved. Thank you Maribel for all your hard work.

Poor people-facing skills. Our building manager J has been regularly rude, condescending,…read moreborderline racist and blatantly sexist (ex: "This is why men do this kind of work" after troubleshooting a blown fuse while staff was actively teaching a class). Building owner and/or manager M was also condescending and rude during troubleshooting hex and front door keys. We've had a break in which required new doors but we were not updated in a timely manner of when and how to use the doors and were not provided appropriate keys or hex items for entrances. These interactions have made staff on site uncomfortable and impacts their ability to work. Very prompt to come out though and the admin is nice!

Last week, I met with Marc (rep for SMI) to view a small office for rent in the 1210 Central…read morebuilding. I fell in love with the office and told Marc I was interested. He gave me my application and said I would get the office. When I came back from the holiday weekend, I contacted Marc again and said I want the office and I was getting all paperwork completed and would have the lease paid in full for the year. Marc texted me "I will check in with team to see when the suite will be ready to rent and keep you posted." Two and a half days later, I contact Marc at SMI and told him I had the full year's lease and the paperwork. Marc told me that he decided to give my office space that was promised to me to another tenant, a tenant that was there for six years and wanted to expand. Marc said they didn't want to lose this tenant as a customer and gave my promised office space to them. So much for keeping me posted as promised. I was left high and dry after believing the office was mine. I will never rent an office through SMI because of this unprofessional and unethical behavior from this business and its reps.