I've looked at all these reviews and there was one where someone said she is a "pit bull with…read morelipstick" and, honestly, that sums her up. Marianne is so knowledgeable, hardworking, and will fight to the end of the earth for her clients. She also deeply cares for the people she represents. I know she's working in my best interest always. She handled the sale of my mom's home that was within a trust, out of the area, and filled with two generations of stuff. I was an emotional wreck and she came in and guided me through it all. We got over asking, all cash deal within 10 days of going to market. Above and beyond work every day -- from clean up, to prep, to staging, to marketing, to negotiating. I'm just so fortunate to have had Marianne represent me. I can't emphasize enough how hard the whole selling decision was for me. She was patient, we explored various options together. When we ultimately decided the right decision was to sell, she sprang into action and got it done quickly so I could move on from a heartbreaking situation. Her style is uniquely hers. There's no bullshit. Marianne is going to tell it to you straight, but I personally wouldn't want it any other way. I can't say enough great things about Marianne!!! Hire her; you won't regret it.

My husband and I are first time landlords and despite not having a background in real estate, we…read moretried to manage our property ourselves. Everything was fine until the tenant stopped paying, and anyone who has dealt with these issues knows how stressful it can be. Lost and extremely frustrated, I called Marianne after doing some research on Yelp. Marianne was completely calm, confident, and professional. She quickly gathered basic information about us, the property, and the tenant. She informed us that she will be taking over and assured us that we will regain possession of the property. By that evening she had already sent over all the necessary DocuSign's and within the next couple days she was negotiating with the tenant on our behalf. Removing tenants for non-payment is devastating for both parties, so Marianne was firm, but also kind and compassionate. She was able to repossess the home within 15 days, without having to go through the process of an eviction, which was our goal from the beginning. Communication was always very quick, clear, and concise. My husband and I had so many questions since it was our first time going through something like this. She has a very extensive knowledge of real estate, the laws involved, and in general how tenants tend to behave, but she was also very patient and thorough when advising us. As someone that runs her own business and manages 100+ properties, Marianne is obviously a very busy person. I expected her staff to communicate with us after the tenant vacated the property. However, Marianne was our point of contact the entire time, which was very impressive. Marianne did not collect a penny from us during the entire tenant removal process, which really speaks to her confidence in her abilities as a property manager and her generosity as well. She is also well connected in the real estate space as all the references she provided to prepare the property for the next tenant were excellent. Our home was on the market for less than 2 weeks when she presented 2 solid potential tenants. Given how smoothly everything went up until this point, we were completely confident in letting her decide which tenant would suit us best. When we finally got to meet her in person, she told us that she takes care of all her properties like they are her own and after witnessing her work, it's clear that the service she provides is a direct reflection of her genuine passion for real estate and helping people. If you are looking to rent out your property, we absolutely recommend working with a property management group, but specifically, Marianne. Thank you Marianne. We appreciate everything that you have done for us, and we look forward to working with you for a long time!

Starla has always provided us with excellent customer service and understanding through the years…read more She is always so helpful and supportive, and responds to maintenance requests the same day. She has great communication and we truly feel that she cares about our best interest. We are extremely happy with Starla as our property manager and we highly recommend Best Property management for any rental services.

We have lived at a home managed by Best Property for the past 2 yrs. The property was kept up well…read morewhen we moved in and every time we have needed some maintenance or something fixed, the process has been quick and easy. Starla is our property manager and she's always accessible when we have needed her

From property management to resale amazing company…read more The whole staff is knowledgeable, professional and Responsive!!!!

Yelp needs to have a ZERO STAR rating for this outfit…read more Dishonest thieves, ripping tenants off for a $9.99/MONTH "transaction fee" to pay rent via their portal - or, MUCH WORSE - minimum of $66 & up/MONTH to pay via credit card!!! Unbelievable fraudsters. An electronic transaction shouldn't cost them ANYTHING - hence the term, "electronic" = NO HUMANS INVOLVED. Also, be aware that they photograph EVERYTHING when they come into your home, violating your privacy. STAY AWAY!

SUM Property Management has been great so far! Stacy and the team really help take care of…read moreeverything. I was a little worried at first about spending money on property management, but after how easy and smooth everything went, and how helpful and friendly the team is, I'm glad I found SUM Property Management and will definitely be using them for a good long while. Like mentioned above, they pretty much handle everything from collecting rent payments, coordinating repairs, and handling some utilities. Shout out specifically to Stacy for answering all my questions from the start, making my life easier, and being available via email and text. She's super patient and makes sure any issues or problems are dealt, chasing down answers when she's not sure about something. Truly appreciate the service she and the team provides. I highly recommend SUM Property Management if you're looking for someone to help you manage your rental property. They're especially good for first timers!

We transferred from another property management firm that we were very unhappy with the services…read moreand the extra charges. It has been wonderful working with Stacy at SUM property management! She is very responsive, professional, and extremely helpful! I highly recommend SUM property management.

If you have a rental property in Brentwood, do not use this company. The owner, John Fink, has…read moremoved to Auburn and is rarely available to show your property. His handyman is highly incompetent and charges high prices for shoddy or incomplete work. John overpriced my rental resulting in a delay in getting a new tenant, refused to obtain proof of all income and told me the previous tenant left the place "immaculate". Even though professional cleaning of the windows and carpets is required in the contract, he didn't require the vacating tenant to complete these items. I've spend over $700 to replace screens, wash the windows, replace blinds and other items that should have been paid for by the tenant. Beware, this company does what's easiest for them, not what's best for their client. I've had this Property Management Company for 6 years and they started off doing a decent job but have really gone downhill in the last year or so.

I had the pleasure of working with John in early 2014. He was fantastic to work with and very…read morepatient. We must have looked at over 30 houses together and I never felt any pressure to make a decision or felt that John was frustrated with how picky I was. What I enjoyed most about working with John was his knowledge of the area. He really looked out for my entire family - helping us choose the right school district and a great neighborhood. There were a few houses that I considered that would have been a mistake and John was confident enough to be firm in his opinions and guide me into making the right decision. Not only was John a great real estate agent, but he has also become a family friend. When our moving truck was delayed he showed up with a few boxes of necessities including pots and pans, blow-up mattresses, and linens. That really helped us through not a tough time. Thanks John! If you are looking for a new home or considering selling your current home you will not find a better option than John Fink.

Raquel at Mt. Diablo Management has been absolutely wonderful over the past three years. Anytime we…read moreneeded assistance, there was rarely any wait--our requests and concerns were almost always addressed within 24 hours. She has consistently been courteous, professional, and highly responsive. It's been a pleasure working with her. Veronica

Raquel and her team at Mt Diablo Realty and Property Management go above and beyond to take care of…read moreresidents of properties they maange. I have always felt well taken care of and respected as a tennant of one of the Walnut Creek properties they manage. They make it easy to communicate, get things solved, if needed and their online portal is easy to use for rent payments. Bob M

EXCELENT EXPERIENCE! We simply cannot say enough positive comments about Jennifer and our…read moreexperience with the sale of our condo. From the very beginning Jennifer was very friendly, professional, knowledgeable and prompt to respond. She informed us of the recent real estate market trends in the area and made some recommendations based on her professional experience. Jennifer went over and beyond with every aspect of this transaction. We give her a 10-Star Review!

It's been a pleasure working with Jennifer. She was incredibly patient, answering all of our many…read morequestions while generously sharing her extensive knowledge about rentals. Jennifer is transparent and never withholds information just to keep you dependent on her services -- in fact, she's more than willing to educate you so you can confidently manage your own property if you choose to. She's highly responsive and takes the time to carefully find the right tenant for you. We're truly grateful for the opportunity to work with her!

Working with Rentwise has been an incredible experience from day one, largely thanks to Brandon. He…read morehas been extremely helpful in walking us through the entire process of getting our units rented and was instrumental in helping us find the perfect tenants. Beyond leasing, Brandon has helped us build out a reliable network for repair and maintenance support, and he is always readily available whenever we have questions. If you are looking for dedicated, top-tier property management support, I can't recommend Brandon and the Rentwise team enough!

Well, Yelp and Google said office hours were until 9pm and 11pm respectively. I called at 8pm today…read moreand picked the menu option #1 for first time property management because we're looking to rent out our house. Someone (don't want to name names coz I don't want to ding them personally) promptly answered the call and I excitedly explained how I'm looking to rent out our house - the person on the other end said, "it's close to 8pm on a weekday, I'm with my family, let's schedule another time... it's the nature of my job to answer the call so I did". I 100% respect a person's family time but either fix the listed hours on review sites or send me to voicemail or lastly teach politeness to your employees, otherwise it leaves a sour taste in your mouth, doesn't it? I'm unfortunately compelled to not come back to you for property managing my home ever.

Nikki has been absolutely wonderful to work with. She is professional, responsive, and truly cares…read moreabout the community. Anytime we have had questions or needed assistance, Nikki has handled everything quickly and efficiently. It's clear that she takes pride in her work and goes above and beyond to support residents. Our HOA is fortunate to have someone as dedicated and helpful as Nikki. Shadi

This review is on behalf of my mother Joyce, who had the most favorable interactions with Panterra…read more(receptionist) at Common Interest. She represents this company at 100% every time. Her customer service skills (attention to detail, follow up actions, polite Communications and can-do spirit) exudes.