As we were headed to the coast for a funeral and on a tight schedule we ended up with a tire issue…read more We knew it was close to time to replace a couple of tires but we thought we could get this trip behind us first,nah. So, first thought good ole Wal Mart should be pretty quick to get in and out right~No. They were all still at lunch at 2:00. So we head around the corner to the "intimidating" Big Tire Store afraid of what we'd find. Let me tell you, we were so happy to find the most caring staff that took care of our issue QUICKLY and got us back on the road SAFELY to be with our family in time. 2 things, 1-if they were closer to home they would be my regular tire shop, 2-if my regular tire shop at home ever fails me I'll be driving to Orangeburg for their services. A good tire shop with good service is very hard to find. To find it in an Emergency situation is practically unheard of!

Blew out a tire & it was the place we found in Orangeburg SC…read moreGood customer service!!!

I found them because they install tires for Tire Rack. I ended up having them do an alignment and…read morebrake job. Great work - the price was right and they kept me up to speed with everything. I wanted new rotors and brakes up front but they showed me that I just needed my rotors turned.

We had an amazing experience today at this fire stone! Anitra made us a priority where we had a…read moreflat tire on the interstate on our way home to Indiana and she made us a priority and negotiated with our local fire stone. She went above and beyond which is a rare thing these days and we really appreciated it!

Nicest most helpful staff! Sooooo quick. So thankful for their kindness and service. Use them for…read moreany of your needs they are 24 hours!

I was impress with the quick also available service and coming to get my vehicle on a late night…read morebut my Tires were poorly patch for 200.00 and air caps were not place back on. I was never given a receipt. I had to buy new tires the next day after poorly patch tires. The shop also had street cats in my vehicle. Kelvin's came they were giving me a deal that cost me 400 dollars more!!!

great service / highly recommend…read more worked on my husband truck and It works wonderfully

Awesome experience today! Great customer service and I left out with my issue resolved and quoted…read moreadditional great prices for other services in the future! 10/10 AC fixed!!!

Normally, I try to see the good in every situation, but this time it was difficult. On Wednesday,…read moreApril 23, 2025, my daughter mentioned that the air conditioning in her Honda CR-V wasn't working properly. I immediately decided to call the nearest dealership, which happened to be Superior Honda in Orangeburg, S.C. I spoke with a service advisor named Deanna. Right away, I sensed a certain shortness in her tone, which made it uncomfortable to schedule an appointment. Still, after checking our schedules, we agreed on April 28, 2025. 1 thought, perhaps she was just having a bad day. However, when my daughter arrived for the appointment, she called me from the service desk and said she felt very uncomfortable. She mentioned that Deanna was not particularly warm or welcoming. Good customer service is essential to building a successful business. I sincerely hope Deanna takes this feedback to heart-it could benefit both her and the company she represents.

Horrible experience I took my 2022 Honda accord here to get service before my long distance trip…read moreand these people wrecked my car and didn't even tell me so they had some shade tree so called bodywork guy that literally paints in a tent in his back yard to fix my vehicle and they literally had to take my car back and forth to this guy more than 5 times and my car still looks horrible the worst paint job I ever seen in my life and the managers were arguing with me like I caused the issue I just want my car fix correctly and they said they won't fix it anymore horrible experience I highly won't recommend this place absolutely disgusting

Amazing service! I was on a road trip when my fan belt snapped outside of Orangeburg, after getting…read moretowed to their shop they had me in, and out in less than an hour! Not only were they friendly but super knowledgeable about my Mercedes, not easy to find outside of specialty euro shops and dealerships. A huge shoutout to Taw and Mike and the rest of the crew for getting me back on the road so quickly and painlessly.

We had a blowout on I-26W just a little after I-95. We were about 20 miles from Orangeburg. SC. and…read morehad to drive on the donut tire. I started calling to find someplace that could replace the Michelin tire on our SUV. Ford's was the first I called after seeing a similar review. Ford's was able to order me a tire and get it installed within 3 hours. My wife really appreciated the clean facility and friendly service. Other stores said they couldn't get us a tire until the following day. Ford's is also a AAA repair facility. Great job guys !

My daughters car was towed from a property that sits fairly close to private property... The…read moresignage is not indicated to alert citizens many of which are college students that where they are parking does not belong to the apartment complex. I drove the two hours to see for myself and nope where that car was parked no indication. I believe those actions are predatory against college students at $250 per occurrence. Those cars are towed with no clear instructions on where they can park legally subjecting them to having the car towed multiple times in one day .

I have AAA and they contract with this company. I've been at a rest stop for 3.5 hours now, waiting…read moreon the driver that was supposed to be here 2.5 hours ago. Now AAA has no ETA, can't reach the driver and the dispatch isn't picking up the phone and so far i'm stuck. Absolutely awful.