I went there 1-2-25 because I realized that I was over my oil change mileage and was about to go on…read morea trip in my old Titan hunting truck. They told me my battery was shot and I needed a new one. Here we are 7-30-2026 and the battery is still great. Ken McRae

As we were headed to the coast for a funeral and on a tight schedule we ended up with a tire issue…read more We knew it was close to time to replace a couple of tires but we thought we could get this trip behind us first,nah. So, first thought good ole Wal Mart should be pretty quick to get in and out right~No. They were all still at lunch at 2:00. So we head around the corner to the "intimidating" Big Tire Store afraid of what we'd find. Let me tell you, we were so happy to find the most caring staff that took care of our issue QUICKLY and got us back on the road SAFELY to be with our family in time. 2 things, 1-if they were closer to home they would be my regular tire shop, 2-if my regular tire shop at home ever fails me I'll be driving to Orangeburg for their services. A good tire shop with good service is very hard to find. To find it in an Emergency situation is practically unheard of!

just a liar . call him told him to come check out my car. lied and said his son was otw. never…read moreshowed up. do not recommend.

I paid my fee for him to come out he was supposed to order the part for me never did then I was…read moretold to go purchase it I did I got to appointment two different days he never showed up or called me not dependable and my son also paid him to do work to his car so we both out of money

I found them because they install tires for Tire Rack. I ended up having them do an alignment and…read morebrake job. Great work - the price was right and they kept me up to speed with everything. I wanted new rotors and brakes up front but they showed me that I just needed my rotors turned.

We had an amazing experience today at this fire stone! Anitra made us a priority where we had a…read moreflat tire on the interstate on our way home to Indiana and she made us a priority and negotiated with our local fire stone. She went above and beyond which is a rare thing these days and we really appreciated it!

We broke down with our RV on I26. No one would come out to work on it or had an interest in it…read morebeing towed to their shop. Kelvin sent out Eddie to take a look at 4 pm. It took him 10 minutes to figure out the problem. AC compressor and broken serpentine belt. 20 minutes later he had the parts off and went to get replacements. Unfortunately it is a 1999 and the parts had to come from the ford dealership in Columbia. I did take two days to come in due to us breaking down so late in the day. Kelvin had his daughter pick it up at 4:30 and drive it to the shop. Eddie said he would be there to put it in. I was worried at 9PM when he wasn't there but figured he would come in the morning. At 10pm he showed up after his service call on 95 and put the rig back together in about 45 minutes. The only reason I can do 5 stars is the cost was more than I thought it would be. $1250 was steep however the work was done at the Exxon station we were broken down at so an up charge is expected. Eddie our mechanic was knowledgeable, personable and had integrity. He gave me his personal cell and answered lol of my cell phone calls over the two days to assure me he would take care of the repair and he did exactly what he did he would do.

I initially called for a roadside tire change, but the situation ended up requiring both a tow and…read morea tire change. While the tire was changed quickly, my overall experience was disappointing. During the tow, the driver appeared to drive carelessly, repeatedly crossing over the highway lane lines, which made me feel unsafe. The price quoted over the phone seemed reasonable, but once the service was completed, the owner attempted to charge significantly more than expected. I was also promised a receipt would be emailed to me, but as of this review, I still have not received it despite multiple requests. Based on my experience, I would not recommend this company. The lack of follow-through, concerns about pricing, and the unsafe driving during the tow outweighed the one positive aspect, which was the quick tire change. After reading other customers' reviews and having this experience myself, I would choose a different provider in the future.

great service / highly recommend…read more worked on my husband truck and It works wonderfully

exceptional service!!!!! I have had work done by them at least four or five times over the past…read moretwo years. twice I asked them about replacing the tires and twice they told me I still had several thousand miles left on them. another time I thought I was gonna have to replace my parking brake on my Ford F150 as per what the Ford dealership told me. It was going to cost over $1800 there. Cody looked at it and said we can fix it for less than $300. I so appreciate their honesty. It's hard to find these days.

Normally, I try to see the good in every situation, but this time it was difficult. On Wednesday,…read moreApril 23, 2025, my daughter mentioned that the air conditioning in her Honda CR-V wasn't working properly. I immediately decided to call the nearest dealership, which happened to be Superior Honda in Orangeburg, S.C. I spoke with a service advisor named Deanna. Right away, I sensed a certain shortness in her tone, which made it uncomfortable to schedule an appointment. Still, after checking our schedules, we agreed on April 28, 2025. 1 thought, perhaps she was just having a bad day. However, when my daughter arrived for the appointment, she called me from the service desk and said she felt very uncomfortable. She mentioned that Deanna was not particularly warm or welcoming. Good customer service is essential to building a successful business. I sincerely hope Deanna takes this feedback to heart-it could benefit both her and the company she represents.

Horrible experience I took my 2022 Honda accord here to get service before my long distance trip…read moreand these people wrecked my car and didn't even tell me so they had some shade tree so called bodywork guy that literally paints in a tent in his back yard to fix my vehicle and they literally had to take my car back and forth to this guy more than 5 times and my car still looks horrible the worst paint job I ever seen in my life and the managers were arguing with me like I caused the issue I just want my car fix correctly and they said they won't fix it anymore horrible experience I highly won't recommend this place absolutely disgusting

Amazing service! I was on a road trip when my fan belt snapped outside of Orangeburg, after getting…read moretowed to their shop they had me in, and out in less than an hour! Not only were they friendly but super knowledgeable about my Mercedes, not easy to find outside of specialty euro shops and dealerships. A huge shoutout to Taw and Mike and the rest of the crew for getting me back on the road so quickly and painlessly.

We had a blowout on I-26W just a little after I-95. We were about 20 miles from Orangeburg. SC. and…read morehad to drive on the donut tire. I started calling to find someplace that could replace the Michelin tire on our SUV. Ford's was the first I called after seeing a similar review. Ford's was able to order me a tire and get it installed within 3 hours. My wife really appreciated the clean facility and friendly service. Other stores said they couldn't get us a tire until the following day. Ford's is also a AAA repair facility. Great job guys !

This place is full of cheaters, specially the manager Tim and one of the employees named Rodney…read more I went in for an oil change, Rodney suggested I get a coolant flush as well. Next thing you know my truck is running horrible and engine dies. Worst experience ever! I ended up having to spend over 2,500 dollars to put a new engine in.!!

I had my oil changed and filter replaced on January 19th after working 12 hours. The morning crew…read morewas very nice and fast. I am a travel nurse and have been getting my oil changed here after work. The guys there are truly the best!