I been going to this place for several years. they now under new ownership and mgmt and seem better.read more

I went here after a fiasco at Firestone up the road on Cantrell. Met Marty and explained the…read moresituation. He was totally willing to help and I came back at the agreed upon time. He couldn't replicate the problem, even drove around the parking lot with me trying to get the car to do what I said it was doing. I sheepishly asked how much....he told me no charge. Shook his hand and told him that he was now my car guy!

I can't say enough good things about this auto shop. They are truly excellent diagnosticians--able…read moreto find and fix issues that no one else could. On two separate occasions, after other shops came up short, they figured out the problem quickly and had me back on the road with complete confidence. Beyond their technical skill, they're incredibly friendly, trustworthy, and professional. You always feel like you're being treated with honesty and respect, never upsold or pressured. The work they do is top-notch, and I have full peace of mind knowing my vehicle is in their hands. If you're looking for a shop that combines expertise with genuine care for their customers, this is the place. Highly recommended!

Do not recommend.. The staff is incredibly kind and friendly, but not a trustworthy business at all.read more

They got me really right with my new muffler it sounds so good they work hard over there.read more

I am not this guy. I am a person that likes to build a relationship and speak one on one about…read moreservices. I understand that owning a business is a chore. Day to day can be a challenge. I am out of excuses for this business. I had no problem spending my money with them but it appears they can't deliver on their service. Repeated inquiries into my vehicle with very little, to no feedback, is unacceptable. I have tried repeatedly to contact the owner with no response in the last month or 2. I will not litigate this on the internet. I just need a man to man conversation. I don't have time for a business that repairs cars not to repair the car. Hell, they have had it in their possession almost more than I have.

Nancy Kline, I couldn't have had better service ! My…read morealternator was going out so I got on my cell phone and called WEST END GARAGE they aren't to far from my house so I called for an estimate they sent it to me ASAP and it was a great bid so I took it to them that was around 12:30pm and my Toyota was done before 4:30pm !! Now that impressed me !!! Fast in and Fast out at a fair price !!!

I have a Ford Ranger. Was losing power at higher speeds, around 50 MPH. I took my vehicle in late…read moreon Tuesday, around 4pm. WEST END GARAGE diagnosed the problem and had it fixed on Wednesday. I'm very pleased with the work and their professionalism.

Very helpful and friendly. Just bought new tires and they had my car ready to go in 35 minutes…read more Whenever my car shows "low tire pressure " I just stop by and they have me going in no time. Really a nice, friendly business

Tire monitor light check needed. Fast in and fast out!…read moreThey did a great job. Had to get the tire light turned off from when Pep boys put new tires on and 50 miles later the light popped on.!!! I'm taking my business to Cross Tire Pros from now on. 5 stars hands down! They didn't even charge me. Go to these folks.

Summer in Little Rock means humidity and hot temperatures. Monday, my air quit blowing cold…read more Tuesday I started researching local mechanics that could help me. Wednesday I called Hinson Loop. Thursday at 10am, went in and they diagnosed a bad compressor. Dropped off later Thursday for a repair. Friday morning got the call it was ready. 2022 Jeep Grand Cherokee and they had me ready to go within 24 hours. Bravo! As a female I am somewhat skeptical of auto shops but these guys have won my business!

I had all four brake job done on my tundra. They beat everyone price. They're very nice and I would…read morehighly recommend them to anybody that needs automotive work done.

1st class service, quick turnaround. Couldn't be happier with timing belt change along with oil and…read morediesel filter change.

Only shop that charges less labor than they actually worked!…read moreI went in for a list of service and tests: oil change, coolant pressure test, battery test for one all the way underneath my spare tire n change kit (Thx Audi). 3 major items, book has to be at least 3 hrs, how many would the dealer charge? My total bill barely 2 Benjamins, despite over 100 bucks of synthetic oil n filter. And, no battery change needed. A suspect transmission fluid pan n gasket, no leak after they cleaned a past mechanic's mess The opposite of cha ching. Professional service with money left in your pocket. Thanks so much, Good Folks!

I can't say enough about this place. Well trained mechanics and the most honest mechanics I've ever…read moredealt with. They communicate clearly on what's going on and what's required to get you back on the road. I use these guys for all my vehicles maintenance and I have never had a bad experience in the last 15 years that I've used them.

The first time I came in contact with him, it was regarding a 2012 Ford escape with a leaking valve…read morecover gasket. The valve cover gasket was very expensive and they were very patient and we both tried to find one on eBay and other places that was quite a bit cheaper, but never could. It was pouring oil out the back. It was the one on the inside next to the firewall of course. Once we decided we had to buy one from the dealer they replaced it very properly within two or three days and their labor was great. They cleaned up as much as possible the oil that was on the back of the engine and they were just very, very patient and very easy to talk to and the price was comparable with everybody else and it was very skilled labor. They did a great job.