I called them to level my camper out and Chris was absolutely positively 100% very professional…read morevery quick and really really good I would recommend him to anybody When I called he was here within 30 minutes and the quality and value was definitely worth it. So I would say ask for Chris he is the only one I know from that company as the only one I have dealt with and OMG he is so friendly, and like I said very professional and did it quick. So yes I will recommend him to anybody.

Apologies if this is a long story. After my mother in Michigan gifted my daughter her 2001 VW…read moreBeetle with 48,000 miles on it, my daughter and I traveled from California to pick up the car. We headed out on Thursday morning for the 5 day drive back home to Oakland California, taking a northern route to stop by Badlands National Park and Mt Rushmore. By Saturday evening, we arrived in Cheyenne WY, where we spent the night. After looking at the weather forecast for the Sierra mountains, we decided to pick up some chains for our tires at the local Walmart in Laramie, WY, before continuing on our trip. On Sunday morning, as we got close to Laramie on I-80, the engine started sputtering, misfiring and losing power. The EPC light kept flashing and it was clear something was wrong. I was able to make it to the local Walmart parking lot, though the car stalled a few times on the way there. After I parked, I was unable to generate any power beyond idling, and the car continued to stall. I consulted yelp and google to find a local mechanic, but none of the local shops were open on Sunday. I saw a listing for Rise High Auto Repair, which described itself as a mobile mechanic company. I called the number and spoke with the proprietor, Chris on the phone. He said he could be there in 35 minutes and would diagnose the problem for $125 ($95 diagnostic fee and $35 travel fee) in the Walmart parking lot and that the $95 diagnostic fee would count against the repair cost if we opted to have him repair the car. When Chris arrived in his mobile truck, he was incredibly friendly and he got straight to work. He recommended replacing the spark plugs and wires, thinking that would address the issue. After finishing the repair and clearing the codes, he suggested I drive around in the parking lot a few times to reset the computer to see if the repair addressed the issue. However it did not. I made it about 200 feet and the initial problem persisted. He said he thought it could be an issue with the throttle, which he said he could clean, but if it needed replacement, I'd need to spend a couple of days in Laramie, because it was unlikely any of the local part shops would have the necessary part in inventory. He took apart the throttle, cleaned it out, and reset the computer. We decided to take our chances and see if we could make it to Salt Lake City and then Elko NV, which was about 625 miles away. The car ran well all the way to Elko. We got to Elko around 10:30 pm, and I noticed I had a text from Chis checking in on us to see how the trip was going. On Monday morning, we continued our trip back to Oakland and arrived safely with no further issues. Again, I had a text from Chris on Monday, to see if we made it home ok. All told we drove over 1100 miles. I can't say enough about Chris. First, he was incredibly competent. I could tell from speaking with him that he is extremely knowledgeable about automobile repairs. Watching him work, I felt like I was watching a surgeon. He made all of the repairs in the Walmart parking lot and he worked efficiently and thoroughly to ensure that he was able to repair the car. It was cold and windy on this particular Sunday and he invested over 4 hours of his time fixing our car outside. Finally, he was incredibly honest and kind. He cared enough to check in on us until we got home, something he really didn't need to do. I unequivocally recommend using Chris and his company if you find yourself in Laramie WY.

Fast in and out very knowledgeable staff. They do great work and are very reasonable priced.read more

John was very professional and friendly! thanks for great…read moreservice. Provided service within 10 minutes of my appointment time. I like that.

1st class service, quick turnaround. Couldn't be happier with timing belt change along with oil and…read morediesel filter change.

Only shop that charges less labor than they actually worked!…read moreI went in for a list of service and tests: oil change, coolant pressure test, battery test for one all the way underneath my spare tire n change kit (Thx Audi). 3 major items, book has to be at least 3 hrs, how many would the dealer charge? My total bill barely 2 Benjamins, despite over 100 bucks of synthetic oil n filter. And, no battery change needed. A suspect transmission fluid pan n gasket, no leak after they cleaned a past mechanic's mess The opposite of cha ching. Professional service with money left in your pocket. Thanks so much, Good Folks!

Made an appt for the next day after explaining my situation in detail. I arrived early the next…read morefor the appointment. Some big very unempathetic lard ass with poor communication skills ( never looked me in the eye once) told me he would even look at my car unless there was a light on the dash. What is the sensor that triggers the light isn't working? Still no consideration. Why did your night crew make an appt. Sir I can't look at it unless there is an idiot light. Wow! The idiot light is behind your eyes sir!

They have always treated me right there. Good value for the money. Been going for decades. I…read moretravel for work so they're always nearby.

Wonderful service. Dropped Sunday morning for oil change and they got the job done. They checked…read moretire pressure and added windshield wiper fluid.

Firestone Complete Auto Care 11104 N Rodney Parham Rd…read moreLittle Rock, null 72212-4118 My TPMS light was activated on my 2019 Subaru Outback, so I decided to go to the Firestone at 11104 Rodney Parham Rd to have it checked out. They did the assessment and then told me: 1. There was a nail in the front tire 2. The psi for a back tire was 10 3. The front tires were bald 4. So much wear had occurred in the front tires that the steel band was visible. The estimate with tax for 4 new tires (Subaru recommends replacing all tires at once), along with an alignment was $1117. I do most of the maintenance on all my vehicles so I wondered how I could have missed so many things. After thinking about it, I decided to go have a look for myself. When I arrived, my car was on the lift. I walked into the shop and started to inspect the tires. With the technician standing right beside me, here is what I found: 1. There was no nail in any of the tires. 2. I had checked the psi for all four tires just before leaving the car at the shop. Subaru tells you the psi for each tire. None were below 34 when I left it in the parking lot. 3. No steel band was showing, or even close to showing. There was some uneven wear in the front tires from an alignment issue. 4. The front tires were far from bald. There was plenty of tread left on both front tires. In the past this store has served me well. I had no reason to not trust them. I filled out a review on the Firestone website and a manager from the shop called me and apologized for the, "misunderstanding." I replied that there was no misunderstanding, but after thinking about it I concluded he was correct. The misunderstanding was that they, "mistook," me for a fool. I would encourage anyone even considering taking their vehicle to this shop to inspect and verify their assessment if you are able, and if not, take someone with you who can.

Don't waste your time coming here. I had a 7:30 AM appointment to get my tire changed that I made…read moredays ahead. I get there right at opening and the guy says they don't have my tire in stock. So he calls around and finds a place and tells me I could go get it, or he could. Why would I go get the tire? And why wouldn't they check ahead of time that they had it in stock before accepting the appointment? I'd rather pay more for someone who values my time, than not.

I arrived early around 8:15 am to have my car diagnosed. I waited more than 2.5 after seeing other…read morecars after me getting serviced. After waiting more than 2.5 hours I asked if they had started on my car and he said no, it'll be another 20-30 minutes for a total of 2 more hours to diagnose the car. I told the tall guy with glasses i couldn't wait any longer and asked for my keys back. No one checked on me and when I asked if they had started on my car, the tall guy with glasses acted as if he was annoyed. Horrible customer service experience. I called another company and the representative scheduled me in the same day and said the diagnostic will take an hour to complete. Would have given zero star if I was allowed!

Mobile Mechanic CnJ responded quickly and was helpful diagnosing my car problems and replacing them…read morewith care and attention all in my driveway. Highly recommend!

I started initially giving him a 4-star rating but after reading this you will see why I dropped…read morehim down to 3 stars. I feel this was generous. He had a fast reply after I inquired about a mobile mechanic here last Monday. Stayed in contact but was forgetful even with text messages. Flexible hours. I paid for my parts ahead of visit. That was my decision. He offered to pick one up. He was very quick replacing the alternator and knowledgeable. After replacing alternator we discovered that we needed a new battery. He offered to pick it up. I chose to buy the battery online and then had it brought to the car for us (I'm under doctors orders to not lift anything over 5 pounds or else I would have done the entire repair). We agreed that he would return to replace the battery for me. I texted him telling him we received the battery and we are ready for him when he's done with a quick fix on the next all. Well, he never showed up! There goes his Yelp rating and recommendation.