We have purchased four new vehicles through Valerie Jochum. We cannot recommend her highly enough…read more She is friendly and competent. She listens to what you want and does not push you towards things that do not meet your needs. Everyone we dealt with (Dallas, Jerry) was wonderful~

Valerie provided high quality service during the buying experience. She was most helpful and…read morepatient during the entire process. She was knowledgeable and pleasant when answering our questions. I would highly recommend going through the car buying experience with Valerie should you be interested in a vehicle. She was wonderful. Very professional and knowledgeable. I would highly recommend her to friends and family. Top Notch Service!!!

I've received so much help with various issues with my vehicle, even though I didn't purchase my…read morevehicle through them. Kyle and his team are incredibly knowledgeable, kind, and caring, and they truly go above and beyond to help their customers. A special shout-out to Tyler--thank you so much for all of your help! It is genuinely appreciated!

BEWARE - Ross Auto Sales LLC…read more I will be taking this matter to court. I brought my vehicle to Ross Auto Sales LLC on September 10, 2025. My car remained at this shop for over two months. During that time, I spoke directly with a mechanic who told me they were looking for a part to get the process started. Despite that, months passed with no follow-up or progress. I reached out several times for updates, and it wasn't until late November/early December that the advisor finally informed me of issues with my vehicle--after it had already been sitting on their lot for months. Because of the lack of communication and follow-up, my car remained on their property. Despite this, I was later told about possible storage fees, even though the delays were due to unanswered calls and messages on their end while I was actively trying to move the process forward. When I went to pick up my vehicle, I noticed scratches and an indentation on the passenger side that were not present when I dropped it off. When I asked to see footage to understand what may have happened, Kyle immediately became defensive instead of attempting to resolve the issue. He raised his voice and stated that my vehicle was "not his responsibility," despite it being on his lot and under his care. Kyle stated there was "nothing written" saying vehicles are their responsibility while on his property, yet in the same conversation said he "wasn't the one who looked at the car" and shifted blame to a mechanic. At the same time, he blamed others in his shop for information I had previously been given. The constant deflection and lack of accountability was extremely unprofessional. This situation escalated over $120 for a diagnostic fee, which I had in my hand and was fully prepared to pay. Instead of handling the situation professionally, Kyle continued to raise his voice and speak to me disrespectfully. The way he spoke to me as a woman was unacceptable and not how a business owner should conduct himself. What made this worse is that instead of attempting to resolve the issue privately or professionally, Kyle took to social media and made posts about the situation. Since then, multiple people have reached out to me sharing similar experiences with this shop, including poor communication, long delays, and unresolved issues with their vehicles. I understand that auto repairs can be complex. However, professionalism, accountability, and communication are non-negotiable--especially when a customer's vehicle sits in your care for months. Damage to a customer's car, aggressive behavior, and blaming employees or customers instead of taking responsibility is not acceptable. I genuinely try to support Black-owned and local businesses, but support should never require tolerating disrespect, poor communication, unprofessional conduct, or damage to personal property without accountability. Because of this experience, I removed my vehicle and had it sent to another shop. I'm sharing this so others can make informed decisions.

My daughter and 3 young granddaughters had a flat tire on Rt 220 and managed to make it into RAM…read moreTire and Auto. They immediately repaired for them and they were back on the road in no time. Thank God for RAM Auto and Tire!

This is my preferred shop to go to for any work to my vehicles. Great staff who won't lead you…read moreastray. They value people over profit for sure. Have never had issues with them for over 3 years of regular visits and they are always helpful and straightforward. Don't expect them to cut corners though, and they are a small shop so sometimes it can be a bit of a wait to get scheduled in depending on the flow of business, but worth the wait if you don't want to get jerked around or lied to about what's going on with your car.

Professional crew with excellent workmanship! A big thanks to Matt and the whole team for getting…read moremy Dodge truck back in great shape after getting hit

The quality of workmanship, customer service and care of everyone at Pro Works was amazing. They…read morewent above and beyond to take of my car. Once my car damage was fixed, they even detailed it. ! I had a great experience at a very reasonable rate and I highly recommend them for any auto body work you have.

This is a small used car dealer/repair shop in vestal NY. They have maybe 25 cars on the lot,…read moremostly 3-5 years old. Their webpage was up to date and spot on with the photos, descriptions and the asking prices were the same as the prices given in person. The best part of it was their site was up to date with their stock, a big problem for most of the car dealers I have dealt with over the years. Richard (son of Carlo, who I also met briefly) was very thorough in his presentation of the car, both in it's history, all the work they did to it to ready it for sale (he showed me the invoices!) I am a licensed auto appraiser, and as an occupational hazard I pick out flaws in any cars fit and finish. Richard was telling them to me even before I pointed them out. I've never had a dealer be so honest and up front about a vehicle they were trying to sell. He allowed my wife and I to take a lengthy test drive...by ourselves...so we could put the car through it's paces. He even recommended a place we could each lunch, as we were not from the area. I am an educated buyer, I knew exactly what I wanted and what a fair price would be. The actual negotiation was easy, I made a fair offer and he accepted it. No BS, no tricks, nothing other than "that's fair, I can do that" I've bought a ton of cars in my life, both new and used. This was by far the best purchase experience that I have ever had. I've had the car for just about a month now, had zero issues with it and I could not be happier with the experience. The next time I go shopping, they will be first on my list.

Okay- its late October and I'm still well pleased with this trouble free auto AND the price I paid…read more You always hate to find out - AFTER the purchase- that you paid too much. Plus who wants to ADMIT that they paid too much???? But I have yet to see anything that makes me feel other than I got a good deal on a good car. He got rid of my junker for me, and has had ample opportunity to show his honesty- and he has. If you live anywhere near Vestal- you owe it to yourself to check out Noce Imports.

Truck was towed in after breaking down on 17 30 miles from the dealer ship and 250 miles from home…read more Was completely stranded. They got me in the next morning and had me running the next day. Even made perfect arraignments to pickup off hours. Everyone was awesome and friendly and informative. Really saved me and my family. Wish all experiences at service centers were like this. Tech was very friendly and informative as well. Restored my faith in humanity. Thanks to everyone!!!!

bought two cars from Matthew's in 2019 one Chevy equinox brand new and one Malibu was made lots of…read morepromises when I bought the equinox about cars to use when you had service or which was a lie this was the senior salesman over at the GM center but we're really started to top. It was there for three hours for an oil change on two cars and they only got one done didn't bother to mention anything that they weren't gonna get it done. Just let me wait. Was unhappy about that. Spoke with the manager and service manager was promised to be taken care of. Went there with another appointment was Saturday morning first thing and they still made me wait a half hour before they even pulled my car when I was first person of the day And to look for an exhaust leak the which they said was fine. Took it to Cole muffler and there was a hole in the could put your hand in so obviously mechanics don't work on Saturdays. Makes me wonder about my oil change so I didn't go there for a year and a half and then I had a dealer problem on my equinox called to speak with Jack the service manager to see if remembered my incident last time he couldn't come to the phone when he was twice. Jen finally picked up. Explain the situation to her told. I would be contacted by the end of the day and that was two days ago, so obviously Matthews does not care Michael Ryder is one of the problems because he won't return calls or follow he says so if you be lied to mistreated go to Matthew Chevrolet because they have it mastered