I put off having my (non impacted) wisdom teeth out forever. Found myself having more TMJ issues and teeth crowding, so in my 40s, I decided to have them out. Did some research and found this office was in network with my dental insurance. I left them a message to schedule and they got back to me right away. Walked me through all of the details of scheduling a consultation and completing the digital paperwork. Friendly enough and very helpful/efficient. The office is inside Riverside hospital, which is interesting. Free garage parking for under 2 hours is awesome. Office is down a little hallway, but once you find it once it's easy to navigate. Office is calm, quiet, and clean. It's really nice if you're a nervous person like me. The atmosphere helped keep me calm. Dr Williams and the staff at Williams Oral Care took great care of me! Scheduled my extraction after my initial consult, put the required 50% down. They were in network with my dental insurance so we're able to provide me a near-perfect cost projection ahead of time (this is what the 50% payment was based from). Once my extraction day came, they walked me through the procedure, I signed some more papers, and they got me all ready. I was a little nervous but everyone put me at ease. It was a quick, efficient surgery and went smoothly! I was fully under but zero negative side effects (aside from gagging on all the gauze in my mouth lol). I'm 4 weeks out now and healing well! The whole process sort of isn't pleasant, but if you need oral surgery, I highly recommend Dr Williams' office! read more

I had a very disappointing experience with Dr. Williams and his office. We mistakenly went to the office instead of the surgery center, which was an honest oversight, and ended up arriving about ten minutes late. Despite explaining the situation, we were told our appointment would not be honored. This was especially frustrating because I had flown in from out of town specifically for this visit, and my daughter had taken time off work to be there. Given the circumstances, I expected at least a little understanding or flexibility, but there was none. The lack of compassion and unwillingness to accommodate a minor delay made the entire experience feel dismissive and unprofessional. I would strongly recommend reconsidering how situations like this are handled in the future, as it reflects poorly on patient care. read more

One star. I would not recommend this office. My procedure was originally scheduled for 8:00 AM. The day before, they contacted me and said that time no longer worked for them. They tried to move me to 12:00 PM, even though I clearly explained that I had to work at 1:00 PM. I agreed to 11:30 AM only because I urgently need a tooth removed that is affecting my sinus area. Then when my work schedule made that time impossible and I needed to reschedule, they told me I would have to pay $250. So let me get this straight: they can change my appointment the day before because the original time no longer works for them, but when I need to reschedule after trying to accommodate their change, suddenly I owe $250? That makes absolutely no sense. I was flexible with them when they needed a schedule change, but I was shown no flexibility in return. Charging a patient $250 under these circumstances feels unreasonable and extremely poor customer service. If you expect your time to be respected and your situation to be handled fairly, I would seriously think twice before coming here. read more

I had a very disappointing experience with Dr. Williams and his office. We mistakenly went to the office instead of the surgery center, which was an honest oversight, and ended up arriving about ten minutes late. Despite explaining the situation, we were told our appointment would not be honored. This was especially frustrating because I had flown in from out of town specifically for this visit, and my daughter had taken time off work to be there. Given the circumstances, I expected at least a little understanding or flexibility, but there was none. The lack of compassion and unwillingness to accommodate a minor delay made the entire experience feel dismissive and unprofessional. I would strongly recommend reconsidering how situations like this are handled in the future, as it reflects poorly on patient care. read more

I made 5 phone callsband no one ever answered the phone. I left a message each time for a call back and received texts stating that someone would get back to me. No one ever did. Pass. read more

Really awful experience.... Made me feel uncomfortable and flustered. Mentioned someone was there to oversee people cutting corners

Great care. Love this place. Great facility, staff and doctor. 100% rec!!! easy scheduling, nice equipment, greatly qualified. read more

If I could give no stars I would...Worst experience with a dentist or health care provider ever. He bought a practice and per his words the patients of the previous doctor are all demanding pains on the ass. So if you were a previous patient and expect to be treated with respect DONT GO HERE, I have never been talked to in such a disrespectful way as soon as he walked in the door. From what I heard while in the waiting room did not make me feel any better about him or the practice, I guess they don't realize how thin the walls are!! read more

Beware of this doctor's un empathetic and unresponsive staff. Rude to begin with, impatient and then promises of a return call that never comes to a patient in severe pain needing to be seen as quickly as possible. He might be a great doc, but I have no way of knowing because of his disinterested staff...This practice changed hands in recent years. We were very happy patients of a Dr. Straka who owned it before...too bad they didn't keep Dr. Straka's staff. I would NEVER recommend this office to any other patient. If I could give no stars I would! Guess I am one of those "pain in the a$$ old patients" of Dr. Straka...Just not used to being treated with lies and no respect...I hope this practice falters because no one needs to be treated the way I and (seemingly other) patients have been treated. read more

My sister and I both had our wisdom teeth removed several years ago by dr. Straka. He did a wonderful job! He made us both very comfortable and explained everything. If you need an oral surgeon, Dr. Straka is your go to guy! read more

Dr Straka is the consummate professional with an open and informative bedside manner. I had a tooth pulled and will have implants later. His fees are reasonable and thoroughly explained. I interviewed Several other oral surgeons and tried one; Dr Straka is by far the best and I recommend him highly. read more

The worst experience!!! Unprofessional, lied to about a "rule to confirm the appt the day prior", they never called us to confirm- but said they called 4 times, canceled the appt without telling us, we showed up and they were extremely rude and told to leave, the practice manager is horrible and a liar. She said she left me 2 messages, which is impossible- I don't have voicemail. They said this "rule" is not told to patients or posted anywhere in the office- just a rule they decide to use internally. She refused to review her call log to tell me when she called. I showed her my call log & had zero missed calls from them. Dr Williams called me accusing me of scaring his staff because I told her she was lying- I never raised my voice or said anything untrue. They're a total disgrace to the wonderful, humble & honest business that Dr Straka established. They cost us a day off work, gas for the hour round-trip drive, and we were extremely disrespected. Beware- this place is a money grab & has no care for it's patients. read more

I scheduled a wisdom tooth extraction with this office. They were able to fit me in less than 2 weeks after I called due to a cancellation, which I was very happy about. The office is located inside the Riverside Hospital, so parking is a little more difficult than the small town dental practices I'm normally used to, so give yourself extra time to arrive at your appointment. I called to let them know I was going to be late and they were accommodating of me. In terms of the wisdom tooth extraction work, Mark and his assistants were excellent. They explained themselves every step during the process, they warned me before they were going to do something a little more painful, and they gave me all the follow-up information I needed. They got the job done professionally and without delay. I ended up spending $282 for two wisdom teeth, on a DeltaDental PPO plan. I don't know how that compares to other practices but it seemed reasonable. read more

Quick. Awesome. Personable. I had 4 wisdom teeth removed, some impacted, some not. Explained everything very well, prior to procedure. Dr. Straka very easily calmed my nerves the day of the procedure, and was very professional in every aspect. I knew what to expect and how to care for myself for a smooth recovery. He even put my IV in himself. read more

I had a great experience, regardless of the circumstances. As soon as I checked in, they brought me right back and got the ball rolling. This is good as I was VERY nervous. I did not have time to sit and worry at all. The staff are friendly, good bed side manner and Dr. Straka is very thorough and comforting. I definitely recommend this office to ANYONE in need of oral surgery. read more