When my car broke down on the way home from my daughter's softball practice, we needed towed 3…read moremiles to our house. Richard showed up without us even having to call for help. He went above and beyond to assure that our car made it home quickly and safely. He even put the car in my driveway for me. Action Towing is the only company I will deal with from this day forward. - The Newell family!!!!

Horrible company! They steal from your vehicle.after they tow your car from.the accident site! Stay…read moreaway! If I could rate them without stars, I sure would! I do not recommend this company!

After my accident, Al came to tow my car and was extremely kind and efficient. When we went to…read moreretrieve items from our car, Brian the owner was very accommodating and met us at the shop so we didn't have to wait. He showed great concern for us and our vehicle and I highly recommend using his services.

Brian is super nice. Came after hours just to allow my husband to grab his personal items.read more

our delivery truck broke down on a highway and Joe helped us rightaway fix it instead towing and…read moregot us back on road.He saved us money in identifying the issue and fixing it !!

From the owner: Experience With over a decade and a half in the business,…read morewe’ve encountered every situation imaginable. Our seasoned professionals know how to handle any towing challenge efficiently and effectively. Client-Centric Approach We understand that each client’s needs are unique. That’s why we’re proud to introduce Joseph Alan Craig, one of our outstanding team members. Joseph goes above and beyond to accommodate our clients, tailoring our services to their specific requirements. His dedication and personalized approach truly set him apart. We Serve Young Drivers 18-25 Yrs These clients may need towing services due to accidents, breakdowns, or parking violations. They often rely on mobile apps or online platforms to request assistance. Middle-Aged Drivers 26-50 yrs This group includes a wide range of clients. Some may require towing for personal vehicles, while others might manage commercial fleets. They value efficiency, reliability, and transparent pricing. Senior Drivers 50+ years Older clients may need towing due to vehicle malfunctions or emergencies. They appreciate courteous service and clear communication

Outstanding Bill's Tow Service in Killeen, Texas…read more I had an excellent experience with Bills Towing. From start to finish, the service was top-notch. The towing vehicle itself immediately stood out -- it was clean, new, and honestly one of the most impressive -looking tow trucks I've ever seen. It gave me confidence right away that I was dealing with professionals who take pride in their equipment. The driver Justin truly made the experience exceptional. He was incredibly patient, efficient, and clearly very skilled at what he does. What could have been a stressful situation turned into a surprisingly enjoyable one thanks to our conversation. He shared some really fascinating stories about his life background, which made the whole process feel much more personal and memorable. If you're ever in need of a tow (rental car broke down) in or around Killeen or just off the 35 going towards Austin, I highly recommend Bill's Towing. Professional equipment, outstanding customer service, and a driver Justin who truly goes above and beyond. Hands down one of the best service experiences I've had.

Ordered a tow truck around 10am on a Monday because my car wouldnt start. By 2:30pm they had told…read moreme numerous times that someone was 10 minutes away, or that someone would be there to pick up my car in 5 minutes. Needless to say, they never showed up. These guys are an absolute joke.

I had to have my pride a joy towed for the first time ever. I was super nervous and had no idea…read morewhat to expect. they sent me a link to track the driven when he was headed to me, the driver then called and verified everything, and i was able to track him when he dropped it off The guy that showed up was super nice and explained everything to me he even sent me a picture with coordinates as to where he dropped my vehicle off at. only cost $99 bucks which warranty paid for. i highly recommend them to anyone.

These guys were very kind and accommodating. I called AAA for gas service and they were assigned…read more They immediately called me (which never happens with AAA providers), and told me they were located about an hour away. I had to go pick up kids from school in less than an hour so asked if I could schedule a time afterwards. They very kindly accommodated me and then showed up at exactly the planned time. Both the female dispatcher and the man who delivered the gas were very nice.

Went in to fix my car's AC, the lady at the counter was very knowledgeable and explained everything…read morethoroughly to me and answered all of my questions. The price seemed fair for what I got done and the service was quick!

Beware of Phil's Auto Repair. In my experience, this shop is dishonest and will overcharge if given…read morethe opportunity. Low ratings exist for a reason. I've gone there several times for alignments. During my last visit, they told me I needed wheel bearings and gave me a written estimate of about $1,300 for parts and labor. I asked if I could supply my own parts, and they said yes, explaining only that they wouldn't be able to warranty customer-supplied parts. I specifically asked what the labor would cost and was told $645. I ordered the parts and, a few months later, called to make sure the labor price was still the same before bringing my car in. They assured me it was. When I arrived with my parts, instead of pulling up my original estimate, the employee created a new estimate with the labor increased by nearly $300. I stopped him and asked him to print my original estimate. He hesitated and only did so after I repeatedly insisted. The manager then came out and claimed the original labor price was only discounted because I was supposedly buying their parts. That explanation made no sense because I had already told them from the beginning that I would be supplying my own parts, and at that time they still quoted me $645 for labor. They never said that price depended on buying their parts. It felt like an excuse made up on the spot to justify charging me almost $900 in labor. To make matters worse, the parts they wanted to sell me were marked up by more than $500. I bought the exact same brand-new parts myself for only $170. Based on my experience, I would not recommend this shop. Make sure you get everything in writing, compare prices, and don't assume they will honor the estimates they give you. After leaving I discovered that they also have complaints with the Better Business Bureau as well