Wasn't able to get a simple repair quote by phone or via yelp chat. My situation is unique, as I…read morealready know exactly what is wrong and how much the parts cost, just needed a labor quote and they couldn't give it. Seem like very nice people and family-owned business... A little disappointed at the communication, but would still recommend you give this business a chance as I'd bet they are great in-person with a vehicle in front of them!

Had complete engine replacement done and the quality and customer service was overwhelming. I will…read morebe do all my automotive needs with J&K. Thank you guys.

Great service. Wonder owner does spectacular work. Will definitely use again. Home tome service.read more

Same story here. Ghosted. Has had my car for 4 months. Will not return calls or text. Complete…read morescam. Time to file suit and shut this place down! Terrible business. Do not go here.

Had a great experience with JR and his entire team. Quality work and friendly interactions from…read morethe front office to the back shop. Give them a try for accident repair or custom work,

I've used JR's Custom and Collision on two previous occasions and was extremely satisfied with…read moretheir work both times. Recently, I hit a deer in my car and needed to have the whole front bumper replaced. JR and his team ordered the parts, got everything painted to match perfectly, and did the replacement work with no difficulties at all. The final result turned out amazing, and I couldn't be more pleased. JR is very easy to work with and stays in communication during the whole process which I truly appreciate. I will continue to use JR and his team with any car repairs I might have in the future, and I will send family and friends there as well. It's awesome to have a locally owned business that can be trusted to do what they say! Thanks again, JR, for the great job!!

Great experience - they got back to me quickly, showed up on time for the diagnostic, and then…read moreordered, picked up, and installed a new battery later that day. The car is running great now with no issues. I'll definitely keep them in mind the next time I'm looking for a mobile mechanic and recommend to others.

Very good response & works 7 days a week. Got here on a Sunday afternoon got our problem solved &…read moretaken care. Coming back tomorrow to work on another vehicle that we own. Price was very reasonable. We're new in town & I believe I've gotten a new mechanic very pleased. Thank you T

Great service. Efficient and timely. Great communication throughout the process. Highly…read morerecommend and will use them again. Had the battery replaced and a window repair for a broken regulator. Competitive pricing as well.

We're from out of town and we're in deep do-do with a shuttle bus we bought to convert to a camper…read more It was hard dead. No signs it had ever lived. They stuck with it - even calling the advanced Chevy Fleet support hotline (whom couldn't figure it out), but Ponders eventually nailed it. I think they treated us generously on the bill too. Owner "BW" is a true nice guy. Would not hesitate to send anyone their way.

So I made this review on google but I downloaded this app to submit on her because is been two…read moreweeks from having my car "fixed." My car just over heated and when I opened the hood there was antifreeze all over the engine. It looks worse than when I originally took it in. Now I'm stuck in a hard place because I almost paid them $2,000 and they did not fix my car. I can sum it up to the worse customer service experience I have ever experienced. I can understand if they run into problems that they don't expect and it takes a little longer, but every time I called (everyday) they were short with me and would not tell me why it was taking longer then expected. They went $500 over the quoted price without talking to me for things they did not talk to me about. I was told it would be done by a Wednesday and everyday they said the next day until the following Tuesday so that makes them untrustworthy (without a reason why). I gave a family member my card to pay for it Friday so I can get it after work after they closed and they called her to tell her that they are going to keep it because they are not done at the time they closed. I had to take off work to go up there and talk to them and pay for it again for stuff I we did not agree on, and when I tried to question it the lady at the front just kept giving me the screw off smile and repeated "I can't not release the car to you unless you pay." In summary, because there was more, you will be over charged for they agreed price, not get the vehicle back at an appropriate time, and they will be disrespectful (and blame you for not completely there job). UPDATE: I just talked to them to see if they can help me because it is not drivable. They said it will be 2 weeks until they can look at it, they won't tow the car for me, and they will not give me the owners information because he is the only one that can make those calls (he's on vacation). This place is a nightmare.

Take your vehicle here. You will be glad you did. Knowledgable, thorough and easy to deal with…read more Very nice. My 23 year old Tacoma with over 200,000 miles runs like new. Finally found someone who knows what they are doing and is honest.

My son recently moved to Waco, and I have been looking for alocal automotive service shop for him…read more Super nice folks. They repaired his blend door actuator and replaced a pinion seal. Couldn't be happier. They were very professional. They even send pictures with the diagnosis. Very reasonable prices. I highly recommend.

I have a pick up truck that required an engine install. I had gone to other shops but was turned…read moreaway. Neil not only took on the job but did phenomenal work. My truck had been down for over 5 years and required lots of work. The Car Shop fixed me up. My truck is running great. I highly recommend The Car Shop

Neil and crew nailed it took care of all my tuning as well as dialing in my sniper 2 for my…read moreclassic 66 runs perfectly now highly recommend the car shop great service very responsive to my Needs