My son recently moved to Waco, and I have been looking for alocal automotive service shop for him. Super nice folks. They repaired his blend door actuator and replaced a pinion seal. Couldn't be happier. They were very professional. They even send pictures with the diagnosis. Very reasonable prices. I highly recommend. read more

Perales Brothers Automotive - 2011 Ford F150 - Auto Repair Near Me - Waco, Texas

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Very dedicated and helpful business. I ended up not getting a repair for them, and they didn't even charge me!

My son got his brakes and rotors done for his Kia and being out of state and their service provided a hands free service for him when he brought in the vehicle. Thank you for your services!! read more

It's a breath of fresh air to find a business with costumer service and knowledge! They were efficient and explained possible future errors with no pressure to make sale! I will be recommending service by the Perales Bros to my coworkers! read more

Our car broke down while visiting Waco and we took it here. They provided great service. Walked us through what the issues were and fixed them promptly. They did only what was necessary to get us on the road so we could get back home. I highly e recommend this place if you're in Waco. read more

I really appreciate these mechanics. They have been honest and work with integrity! They are diligent and give honest recommendations when needed! I have been coming to them for almost 2 years now and they have been great! I recommend them greatly read more

Great shop, know what they are doing, fair prices, good communication. Highly recommend!

What a pleasant company to do business with! My daughter is a Baylor student. We live out-of-state. Last week, her 2001 Honda blew a heater hose while on campus. Things that I really appreciated: They were close enough to campus for her to drive the car to instead of having to have it towed. Everyone was very kind to my daughter, especially Gabriella. They were thorough checking the engine over for damage from overheating and identified a number of minor oil leaks that really needed to be addressed. They emailed her a detailed estimate and had the work completed by the end of the following day. The cost for the work performed was exceptionally reasonable. It is refreshing to come across a company that is honest, competent in their work and genuinely puts their customers first. Thank you so much for your help and outstanding service! read more

My wife and I were visiting Waco on a short vacation when the "low tire pressure" alert appeared on the dash board of our rental car. The tire pressure was down to 16 and we knew we needed to address the problem. We called Perales Brothers Automotive, explained our problem, that we were from New York and only in town for 2 days and they told us to come right over. When we arrived, they had cars up on the lifts in each of their bays. Being fully aware that they'd get no return business from us, they still cleared one of the bays for our rental car, discovered a 3 inch nail in the tire, which they removed and promptly repaired the tire. For this incredible kindness and service, they charged only $20. After this experience, if we lived in the Waco area, Perales Brothers Automotive would get all of our car upkeep/repair business. Thanks! read more

The service I received from the Perales Brothers months ago still has me saying "wow!" I was in Waco visiting for the weekend. As I was parking at the Silos on Friday afternoon, I noticed my check battery light was on. Concerned that my car wouldn't be in working condition for the drive back home on Sunday, I took it in to Perales Brothers after reading excellent reviews. I received a prompt diagnosis from Alonzo about the problem - the alternator was out. Alonzo assured me they would have it fixed by the time I was planning to leave town on Sunday. He then gave me a ride to our rent car! I was able to leave town without any extra delay despite the car trouble thanks to Perales Brothers' exceptional service! Give them your business! You won't be disappointed! read more

There isn't room for all the good I could say about this business. Five Star all the way...Alonzo, a most amazing genuine soul and owner. Caring, kind, absolutely knows his business. If necessary, goes the extra mile to create success for his customer. Can't leave without a kind word about Gabriella, that would be the sweet happy voice you hear when you call in or the beautiful smile you see when you walk in the office. Hope I have conveyed a clear message, for auto repair, this is #1 in Waco TX, if you are looking for trustworthy, fairness and kindness read more

Yesterday I ran over an item on IH35, pulled over and saw no damage to my tires and could not find what had been ran over. When I was leaving a store on Austin Avenue I could see a pole caught under my car. THANKFULLY, right next to the parking lot was Perales Brothers. I drove over and they were able to get my vehicle in and out, double check everything to make sure I was good to get out on IH35 to my final destination. Alonzo really put me at ease, we are so grateful to him and his team for the peace of mind and blessed no damage could have been done by the massive bar. read more

Perales Brothers Automotive - Auto Repair Near Me - Waco, Texas

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My car was having some issues before heading home for break. They took care of my car and got it fixed. Such great customer service and amazingly kind men! read more

These guys have been amazing! They fixed a couple repairs. I found them to be really honest and upfront. I love they are willing to do a complete inspection and let you know the big picture what's going on. They also can help you prioritize the repairs to fit your budget better. They can pick you up/drop you off. And they have an overnight box for dropping off your vehicle. The mechanics will also show you the defective part(s) they pulled as well. I find this super helpful because it is nice to see the bad and have a discussion was out it & how performance is affected. read more

Perales bros are fantastic, friendly am do great work! Had to take our car in after driving from California and they got us in same day. We had taken the car in to a different shop a few days before for the same problem and they just put a bandaid on it and charged a fortune then sent us on our way. Perales bros explained everything, charged us less than the previous shop and actually fixed the problem. Thank you Perales bros you have a new client for as Ling as our kids are in TX :) read more

This is a family shop that seriously cares about their customers, and treats them fairly. I brought in my Toyota Prius for a 90,000 mile major service, and they charged about $100 less than the dealership I typically go to. If you have a Prius, I recommend this place! Perales brothers also does their best to schedule clients in a timely manner! read more

Great, honest, and quick service. Came in last week to see if I could get my car checked out a road trip from Texas to California and they were able to get me in first thing at the beginning of the week. The service didn't take long and they checked out everything, giving helpful recommendations and honest service about the quality of my vehicle. I am thankful for their service and will definitely be using again! read more

I recently moved to Texas from California. So I had to find a mechanic that I can trust. My son-in-law referred me to Perales Brothers Automotive. And I'm very glad he did! These guys know what they are doing and they have competitive prices. I had several things that needed to be done, namely, breaks, new spark plugs, gasket seal, headlight switch repair, Thermostat, etc. I was so happy when they give me the final price because I expected a much higher bill (like in California). They do a thorough job at going over your automobile to see if there is anything else that is needed. And they want to make sure you are safe driving your automobile. They explain everything to you. Their customer service is phenomenal. Everyone there, including Alonzo and Gabriella, is very patient and friendly. I have found my mechanic in Waco Texas. I won't be going anywhere else. I can see why they have a 5-star rating! read more

Awesome place, they're service is awesome and the brothers are extremely nice, honest, and know they're stuff!

This automotive service came highly recommended by friends and they were right! The service was well done, they picked me up and dropped me off. They did everything that I required on the car and the price was very reasonable. These are nice people to deal with And honest. They know their business well. Highly recommended! read more

Exceptional Service! Professional on every level. My son recommended based on his years of great service, now it will be my go to place that I recommend. I had a throttle shaft issue that was overlooked by previous other service, Perales diagnosed issue immediately and addressed same day. They are the BEST! read more

Highly recommend! I took my car in for service today and was very pleased with my experience. Though it's never fun to pay for unexpected issues with your car, this is an honest shop with very kind people running it. It gives off the small-business, family vibe, which I really like. Also, they are very thorough at explaining any recommendations for repairs and exactly what that will cost. I look forward to continued business with them. read more

Alonso was fantastic to work with. Our truck broke down while traveling through Waco, and he worked to expedite a relatively complex repair so that we could make it home on time. The whole while, he treated us excellently, even volunteering to drop us off at Magnolia so we could hang out while the vehicle was being looked at. read more

Great service! Our request was met and exceeded. Turn-around time was a single day allowing us to have our car back before the weekend. I highly recommend them - great pricing, fast service, welcoming and attentive customer service. read more

Perales Brothers are kind, honest, and will go the extra mile. We're so grateful for Alonzo and his whole team... they started as a mechanic and now they're like friends. read more

Alonzo and his team are great. He helped me yesterday with new brakes and rotors and helped me find a solution to my oil pan issue. I paid a fair price and received excellent service. Alonzo called me told me what was wrong explained the prices and costs before doing any work. I really appreciated that. He had the car done by the end of the day and I picked it up and enjoyed a nice drive home with no shaking steering wheel! Thanks Alonzo and team, I'll be back! read more

My brother, cousin and I were on our way to Austin from Dallas when we took a quick stop at Waco. When we exited that's when we noticed that our car was making this high screeching noise EVERYTIME we breaked. We freaked out and stopped by this auto shop. Crystal immediately came out to help us and gave us the attention we needed right away despite how much work they had on their hands. Within 30 minutes, they helped us fix the problem and it was honestly the best news ever. We were so anxious and worried and they literally took all our worries away. The hospitality they showed. The professionalism they executed was FLAWLESS. I would definitely recommend coming here for anything if you're having car problems downtown Waco. read more

Amazing service! I'm a Baylor student and needed an inspection before driving home for the summer. Alonzo helped me out and went above and beyond. Students get $5 off, too! read more

This post is lengthy, but informative. I had taken my vehicle to a big name dealership for my A/C to be repaired on July 5th. They assured me that they could get the part and my car would be fixed on Thursday(July 6th). The guy at the counter told me that my vehicle also had 2 recalls that they could fix. I agreed for the recalls fix and went on my way. They called me back later on that day and quoted me $888 for 2 A/C hoses that were leaking. I told the mechanic at the dealership that I had some appointments on Thursday and that I would need a vehicle to drive until mine was fixed. He told me that they didn't have any and I told the dealership that I would just come pick up my vehicle. He said that my vehicle was apart and it would take some time for them to put it back together. He then put me on hold and came back and said, oh we have some new ones they just put into the fleet. I then spoke with my husband and he told me to start shopping around for a cheaper quote. I called the dealership back(Wed) and told them, I would just be in to pick up my vehicle. The mechanic then told me, oh you don't need those 2 hoses, you only need one, the price is going to be $500. I said, I'm just going to pick up my vehicle(Wed). I get to the dealership at 8am on Thursday(they open at 7am), they had not completed my recalls nor put my vehicle back together. I was charged $150 for them to diagnose my vehicle. I waited for an hr for them to pull my car around. I put a post on FB and a friend of mines said that she had used Perales Brothers the week before to fix her A/C and had a good experience with them and the price was $400 less than what the dealership was going to charge. After my appointments, I drove to Perales Brothers and spoke with Angela at the front counter and told her what had happened. She told me to come back after lunch as they were swamped. I went back after lunch and Angela told me that I would have to leave my vehicle with them overnight so I told her I would need a ride home. We drove my car home and drove my car back to Perales Brothers. I get a call later that day from Angela that they cannot find the part anywhere and the closest place to get it from is Houston and it would Monday before they could get the part in. I was disappointed but told her okay, thanks. On Friday afternoon, I needed some things out of my vehicle and was about 10 mins from Perales Brothers shop when I get a call from Angela. She informs me that my car is indeed FIXED and ready to be picked up. I was so overjoyed and drove a little faster to get there. I get there and the quote was $330.$550 less than what the dealership quoted me. I would recommend Perales Brothers to anyone and they for sure will have my business from now on. read more

These guys are amazing! I have an older Nissan 350z and the clutch needed replaced. Alonzo went above and beyond to make sure my car was operational and also repaired the front air dam when we realized it had a large scratch that wasn't there before. I HIGHLY recommend Perales Brothers for excellent work and honorable service!!! They even did a follow up call a week later to check to see how things were. A M A Z I N G!!!! read more

The Perales Brothers offer prompt, outstanding service, honest advice and evaluations, and incredible value. I have been going to them for oil changes, routine inspections, and several as-needed services on my Honda Civic for the past several years. They always give me straightforward, reliable advice (no "mechanic speak"), and put me at ease about my car (when experiences with other mechanics have made me feel ignorant in the past). Their prices are very fair, especially compared to others in the area, and they've never suggested unnecessary repairs or replacements. They are very kind and personable to boot. I will never take my car to another mechanic so long as I live in the Waco area! read more

My wife and I have been taking our cars to Perales for years and we've had nothing but positive experiences. They've always done fantastic work and helped us understand what needed to be done to our vehicles and why. I wouldn't think of taking my car anywhere else. read more