We reached out to Trec for a free composite deck renovation project estimate…read more Connecting with their scheduling department via telephone calls only, I confirmed the date/time of the appointment, the length of the appointment, and the overall process of the walk through- ensuring I would have enough time blocked off from work to be available. After scheduling, the scheduling manager continued to contact me numerous times, prior to our meeting, to confirm my availability, in which I double checked all the pieces above. Never was I told to allow for a 30minute window, so imagine my frustration when I blocked off an hour for work 2:00-3:00pm, and the guy showed up at 2:30pm, upset with me because I needed to end at 3:00pm. The estimate went quickly. I tried to cover everything we wanted, allowing time for him to take measurements, draw schematics, and have time for follow-up questions, but it felt disconnected and rushed. I was told we would schedule a follow-up Zoom appointment to walk through everything- I scheduled a time period with the scheduling manager, again blocking off work- only to have them call 20mins before the appointment and cancel on us because they weren't ready with information. Then I waited days for them to call back to re-schedule the appointment, but never got contacted. Overall, it wasn't a good relationship. We didn't feel cared for or considered as new clients, so we removed them as a possible vendor.

I signed a contract for a new deck and fence in May/22 with the promise of completion no later than…read moreJuly 4, 2022. I received almost weekly updates informing that my project was "next". Next did not come until January 2023. My deck is beautiful; however, there was and is still issues with my fence. I released payment foolishly thinking that this seemingly small issue would be quickly resolved. It has now been more than a month. I sent this email to them today. "On February 4th, I notified that the caps were missing from my gate. I informed the lender of my satisfaction expecting great customer service and that this issue would be satisfied and in a decent timeframe. To date there has been no action taken and my texts are now going unanswered. There is also issues with the lock. If I knew the follow up would be this way, I never would have approved the lender to remit payment without having these issues fixed. I'm providing text correspondences that show the lack of communication and genuine concern with resolving what was a minor issue. I have been getting the run around and now nothing for more than a month".

A qualified professional contractor who is trustworthy and knows his 'stuff. He has reviewed what…read morewas essential to be done, did little jobs spontaneously and showed up on time. My husband broke his hip and we needed to put safety bars in the bathroom - Rick did the job! He reinforced the stairwell and referred us to an electrician when necessary. I'd put this man on retainer if I could! Thanks R J SULLIVAN

R.J. Sullivan put in a new double sink in my bathroom and new ceramic tile in my Kitchen floor. I…read morewas kept informed about the job and any issues that could arise, which helped keep the job flowing smoothly, and they were respectful of the surrounding area. The quality of workmanship was good, and the work was completed on time. Would Recommend.

I called in earlier today because I wanted to install a pool cover for my pool and I wanted to…read morespeak with someone who actually has knowledge of the pool covers and not a representative and the person who answered was very vulgar, cussed at me, told me f__ you etc. Very very disgusting for a "professional company". Never in my life have I had someone who represents a company curse at a soon to be paying customer. Beware! I am a female as well which makes it even more gross that their male representative could be so ugly. VERY UNPROFESSIONAL. Edit to response: I called with questions I had pertaining to installing a cover on my pool. Every customer has questions. I need to make sure you all fit my needs if I'm going to drop $15,000-20,000 on a pool cover. I have every right to ask questions. You started right off the bat as crude and rude "what do you want' very unprofessional and disrespectful. I stand by what I say and I told you I'm studying different pool companies to see which on fits ME best. No doing a survey. Maybe if you actually let me talk you could have seen that for yourself! I didn't need to speak to someone who is just trying to make a quick buck and selling me the most expensive brand. I wanted to talk to someone who actually installs them which I kept tell you multiple times and you just kept saying "what do you want get to the point". Very rude and unprofessional. I'm done speaking with you. Have a nice day.

Highly, highly recommend BR Design Build! Craig is a rare gem in his field and then some--an…read moreabsolute wealth of knowledge. He provided practical, effective, and beautiful solutions to every issue I have (many!). He is honest, relatable, and genuinely likes helping people specific to their budget and desires.

Marasun completed several large projects for us: roofing, siding, window and door installation…read more Each employee was professional and knowledgeable. Any issues we ran into were quickly escalated all the way up to the owner who always responded quickly. It felt like our business was appreciated and they had our home's best interest in mind. I believe issues will come up in every big construction project. So, having a responsive and professional team like Marasun is crucial!

We've just started using Smiths Handyman services on an every other week basis and enjoy working…read morewith Jonathon. He's very conscientious, reasonably priced and does a thorough job. Am looking forward to having him do more projects for us. As a matter of fact, I sent him an email the other day to schedule more work. Kathy A.

Jonathan arrived on time and did a great job. He was very concerned about ensuring that the work…read morewas done to my satisfaction. And, his prices are very reasonable. I would highly recommend Jonathan as a handyman.

I've worked with Precision Exteriors on multiple projects throughout Wicomico County, both…read morepersonally and through my real estate clients, and they've been consistently excellent. They completed a second-story addition in Mardela Springs, replaced the roof on my parents' home in Hebron, and have handled several roof replacements in Salisbury, MD. Every job has been done quickly, professionally, and at a very fair price. One thing that really stands out is how easy they are to work with--especially when it comes to insurance claims for roofing work. They help guide the process and make things much less stressful for homeowners. The crews are efficient and respectful of the property, and the cleanup is always impressive--no nails, no debris, nothing left behind. If you're in the Salisbury or Wicomico County area and need a reliable roofing contractor, I'd definitely recommend giving Precision Exteriors a call.

The process was beyond easy. Phillip came by and we went over my project and vision. He then…read moreprovided me with several solutions for me to choose from. There was no sales pressure, and I decided a few days later via text. Phillip took care of everything else from there with a few emails. The price was right. Less than a week later Willian and a helper showed up and got to work. After a little conversation I went into the house and 2 hours and 53 minutes later the job was done (93 linear feet of gutters). One thing I have to state is, Willian showed up on trash day. I moved my trashcan down the street a little as to not disturb their work. When the trashman came I was waiting, and he asked me for a bottle of water. Before I could go in the house, Willian hopped in the back of his truck and got 3 for the trashmen. Enough cannot be for how awesome this was! Highly Recommend!!! Wayne Owens

GCM build a shed and installed new steps from the garage into the kitchen. Both projects were…read morecompleted on time. The shed was exactly what I wanted and the steps increased the safety of the entrance. The price was fair. I highly recommend GCM for any home improvement project

WARNING-These guys are UNLICENSED!!! Do not work with them!!! They did not show to an appointment…read moreand when they tried to reschedule I asked them if I could see their Home Improvement license and all of the sudden they can't help me anymore!!

I am so happy with the work that Carlos and his crew did. I had major drywall repair that had to…read morebe done due to a water leak. They worked quickly and had great attention for detail. In addition to the new drywall they also re-taped ceiling and fixed small things that myself had missed. Their attention to detail, speed, work ethic, and politeness makes them a 5/5!!!