What had happened was, the beam of my deck was sagging. It was becoming very obvious to the point…read morethat my neighbor brought it to my attention. Fence and deck connection are the contractors who built the deck. So I called them to see if they could come make the repair. I sent them a picture and they responded quickly! I was given some information & guidance about reaching out to my HOA, which I had not thought of so that was helpful. They gave me options for the repair and all I had to do was choose the time frame. The overall the experience was convenient as they sent me an invoice. I was able to pay a portion of the bill until after they completed the replacement. They arrived promptly, actually early, on the agreed upon date and the beam was exchanged within 2 hours. I watched them on my house camera and they were quick. The did a great job!

Chad Costello was very professional. He ensured the project was moving as schedule…read more Entire crew and team completed the work on time with great enthusiasm and professionalism. Highly recommend Fence and Deck Connection!

After a few quotes we gave project to Deck Soldier. Andre was 1st contact, very professional and…read morewent out of his way to get samples for us. They also had the best price, but the initial responsiveness and knowledge of product. The project began few days ago, they sent 2 men? But when you see the quality and expertise of them you see why. We have large 16'x16' main deck with 2 more levels , 2nd level attaches to screened in porch. George was so meticulous I was so impressed at his level of craftsmanship and attention to every detail! In 3 days they removed existing wood, and installed new TimberTech decking and main stairs. Next few days the remaining work, 2 sets of stairs, and rail system. I couldn't recommend a company or a team more.

Very professional and the quality of work was outstanding! I had an old deck removed and replaced…read morewith Trex with vinyl posts. They also put lattice a with a gate around the bottom of the deck to hide underneath. The deck looks elegant and will last a very very very long time. The owner and crew were very responsive to my texts and questions. I highly recommend!

Quick Summary: Jim runs an exceptionally professional business, and I would gladly hire him again…read morefor any job to improve my household. He is an excellent communicator, and his workers were not only courteous but very skilled at their respective jobs. He was able to finish my basement in a timely manner with high-quality materials. I could not be happier with the work Brown's Custom Contracting did within my home. Detailed Summary of My Experience: I contacted Jim initially just to get an estimate for finishing my basement, which was in a state that needed major work because the walls were made of cinderblock and the floors were complete concrete; it was a space that was probably best used for storage and I would not call it "comfortably livable." Jim arrived quickly for an estimate and helped me explore the possibilities of the space, even going so far as to note what would be difficult or expensive to pull off. Within days he provided an estimate for the job, which I found out during the process was a major ordeal involving many phases and individuals, so I'm impressed he was able to produce a price so quickly (and in the end it was an accurate price). I signed Jim up for the job because of his straightforward and pleasant attitude. In the weeks and months that followed (this was a major job, I want to note), Jim gave me frequent updates about what workers I could expect to come by and when/how-long they would be there. Every person who came onto the property was skilled and good about communicating what they would be working on, especially when they had questions about the possibilities of the space. Jim also handled all of the work involving the permits and he worked with the county to ensure everything was up to code. He also alerted me any time there was a change in plans or if there was a possibility of delay. Given how involved this basement-finish job was, there were plenty of opportunities for major hurdles, but the project was still completed in a timely manner, and it was always clear to me what was going on, what would happen next, etc. The final product is everything I could've wanted. Jim made efficient use of the space to make as much of it "comfortably livable" as possible. Even the water heater and HVAC unit were relocated with no diminishment in functionality just for the sake of making the basement as good as it could possibly be. I'm very pleased with the additional space my family has been given, and there isn't a single rough edge in the room. Jim's guys are the best and I highly recommend his service to anyone looking to improve their homes. I have included pictures of the job before and after just so you can see the quality of work.

We hired Brown's for the rebuild of our deck after moving into our new home. It took a while to…read morecoordinate a time to meet with Jim, but he was very professional right from the start and provided the most competitive pricing for the job. As a property manager myself, I appreciated his clean contracting process - he'll print out two copies so both you and he can sign, he'll document the down payment amount and check number (and sign), he'll get his insurance agent to provide you with a COI right after, and keep you updated regularly throughout the project and will document any change orders with updated payment schedules. Our deck project became complicated by obvious grading/drainage issues and sunken footers at the adjacent porch that the deck is flush to, which caused our project cost to increase significantly. Some would say that the change in scope is a pricing tactic, and maybe it is for some, but not Jim. He carefully explained and showed us the issues, then helped prioritize them so we knew what really needed to be addressed and what could wait. His sub was great - always on time, productive as hell, and maintained a tidy worksite. You could tell the sub really cared about their work and Jim made it a point to stop by to check in. The end result is a beautiful deck that we cannot wait to furnish and use. The experience with Jim was so great that we will call him when we're ready to bid out our master bath and kitchen reno. He's a good human.

Where to begin? A 20+ years old deck, treasured space, used daily, never stained, and beginning to…read moreshow severe signs of wear in certain places (spongey boards, squirrel eaten sections of rail, etc.) There was never an option for us to tear it down and rebuild as we loved the design far too much. After several estimates (where many of the estimators completely disregarded our needs) John from Five Star Deck Services arrived. He shared with us that we could absolutely keep the deck design we loved, and they would replace the rotten boards, supports et al, pressure wash and then stain the deck for a completely reasonable price within our budget. The most important thing was John was authentic and honest. He wasn't blowing sunshine. Fast forward and Mike and the Five Star Deck Services Team arrived to get to work. Some adjustments had to be made to our estimate, as structural concerns were uncovered- hence it is called an 'estimate' and we were shown the detritus that compromised the deck. We agreed to new pricing - still reasonable. The guys got to work a few days later and they were absolutely amazing. The dedication to "Five Star" and making sure my family was safe, happy with our with our choice to keep our design, and 100% confident in the integrity of the work done. Mike, McKenzie and team (even John) worked in the extreme heat to finish our deck. They were diligent, focused and most of all faithful to the quality and longevity of the deck and their service. In this day and age, the willingness to stand on integrity and principles is rare. Hire Five Star Deck Services if you want authentic, true craftsmen that actually care about the end result, not only the bottom line.

They did a terrible job on my deck and pier. The stain was supposed to be woodland brown and I got…read morea redwood deck and pier. The stain job itself was also terrible as it did not provide complete coverage and left patches of lightly stained wood everywhere. The were supposed to cleanup after and left red stain all over my railings and stone walkway below . Do not trust these guys to do a professional job.

I reached out to Hammertime Construction for a quote on a roof replacement. From start to finish…read morethe process was easy, fair, and done well. Great communication between text, phone, and email. Quick turn around from inspection to quote. Plus he thought of things others left out and I didn't know to ask like skylight replacement. No high pressure sales tactics He quoted a fair price and was able to start quickly. His crew was prompt and efficient (and very clean) I did a sweep after they left and didn't find a single nail (not saying this will always happen but it was nice). All in all, I give Hammertime Construction a highly recommend. I have already had him quote out our next project.

After realizing I don't have time to do every home project myself, I reached out to Hammertime…read moreConstruction. After coming out to put eyes on the issue, I received a reasonable estimate and a window for completion. On the project day, the crew was prompt, worked efficiently, and made sure the work area was clean before leaving. Can't say how thankful I was that they were able to fit me into a busy holiday week. Going forward, they'll be my first call for home improvement needs. They should be yours, too!

These guys were so professional when coming out to give a quote. They have access to a full…read morespectrum of tradespeople to cover a multitude of jobs. They expanded an access point in the brick side of our house, installed a new access door, repiped a broken water line, and installed electric heating coils to prevent further bursting in this problem zone. They got us on the schedule quickly, did good work in a timely manner, cleaned up well, and had fair prices. The work also stood up against further cold, so we are delighted that we will get to have a working kitchen even on the coldest nights!

Poor communication, only replied when I said I was reporting them to MHIC. 2 months after paying a…read moredeposit I got a start date for the job (driveway replacement). The night before work was to start I looked up my address with Miss Utility and discovered they'd never been called. I canceled the work, still waiting on my refund (which was fortunately paid by credit card).

After entertaining a few very different deck companies that were either extremely too expensive or…read morewasn't skillful enough for the job, I kind of gave up trying to restore my deck. I knew my deck needed some TLC but I didn't know exactly what it needed or where to turn. After my sabbatical, I did a google search and magically they appeared - We Restore Decks popped up. I thought, wow - this place might actually be able to help me. I put a call in and spoke to the office manager, Megan aka Miss Friendly Customer Service Pants - Herself! She thoroughly listened to my deck concerns and immediately scheduled Morgan to come out and give me an estimate. SN: she encouraged my habit of including several emojis throughout my emails and that made me like her that much more! She's extremely personable! A few days later, Morgan came out to measure and take a closer look at my deck. He broke down all of the necessary steps that would be required to have my deck looking in pristine condition. Morgan was also extremely customer service oriented. I also found him to be extremely wise - he's a Washington Redskins fan like myself! (wink) He sent me a very reasonable estimate that night and Megan contacted me a few days later to put down a deposit and walk me through the next steps. Since treating a deck is weather dependent and they had a few jobs ahead of me, I couldn't get my work done ASAP, which was fine by me because we're in the middle of a Pandemic and I have nothing but time on my hands, plus I had to get my HOA's approval. In the mean and between time, I was able to reach out to Megan with any lingering questions that remained. Another little nugget of customer service that I appreciated was that every time I received an email from We Restore Decks, they included all of the steps my deck was going to receive while being restored. It was never any question of what was going to be done, what to expect next, or the process because it was all written down in black and white. Of course the guys were there to answer any questions I had or go over any final details, but I still had an understanding of the process prior to them even coming out. I received a text and email before the on-site staff came out (not hired contractors...which was a huge plus) so I was able to remove any items that would be in the way from my deck. The guys came out and after day 1 I was hugely impressed! John, To'Mas and Kevin worked wonders on my deck! My deck looked like a totally new deck. After day 2, my deck looked like I was cheating on it with a newer deck! I am extremely pleased with my deck and couldn't have asked for a better company to do the job. I can now entertain and relax on my deck with ease and comfort! A HUGE THANK YOU to the entire staff at We Restore Decks for making this project such an easy and painless process! If I could, I'd give them 10 stars!

Crew did an amazing job on my project, very professional. Requested some additional work to finish…read morethe job and was ghosted, no response. I guess only interested in the big jobs

Luis did an outstanding job resurfacing my deck with new Trex boards and replacing the steps. He…read morealso suggested important ways to improve the structural integrity of my 35 year old deck. He was professional, reliable, and paid great attention to detail throughout the project. The finished result looks fantastic, and the workmanship is top-notch. He communicated clearly and completed the work efficiently without cutting corners. It's not always easy to find someone who combines quality work with fair pricing, but Luis absolutely delivered. I would highly recommend him for any deck or general handyman work and would not hesitate to hire him again.

Luis is a wonderful communicator, very patient, professional, trustworthy and very skilled. I…read moremainly needed his help installing a utility sink in my laundry room. It turned out great! His prices were fair. He also helped me mount my TV and hang some other shelving and some wall heaters. Great guy and I plan to use him in the future for additional projects around my home.