Worst customer service I've ever received via telephone. Receptionist said they accepted my…read moreinsurance and were accepting new patients but refused to schedule me, told me they were probably going to refer me out anyway, and then gave me an excuse of "well we're in talks of not accepting that insurance any longer". Don't waste your time trying to schedule anything with them. Cant imagine their customer service is better in person.

Well what can I say but bravo had my regular 6 month cleaning at park center dental and nothing has…read morechanged. From the minute you walk in it's a warm almost homey feeling. Kim is just the best! Warm friendly and just a joy to be around. Dr lori is a wonderful woman and dentist I'm so glad I found this place! For all your dental needs it's the place to go. See you in 6 months.

I started going to Pillar Dental several years ago, and I can honestly say they are the best dental…read morepractice in the area. Their exceptional care, professionalism, and genuine compassion have made a tremendous difference in my life. I'm incredibly grateful for everything they've done for me and can't recommend them highly enough!

The customer service and care here is what you expect from a health care provider. I had a few…read morebilling concerns and after discussing them with Cheryl, She was able to find a solution that reflected the professionalism of the office staff. I would recommend this place.

Very amazing ! Great dentists and environment! Would recommend ! The doctor was very sweet and…read moreinformative. The assistants were also taking time to check on me throughout the procedure and cleanings I had done.

Dentists are great and do good work. Front office staff is pleasant…read more But, like other reviews mentioned, the upselling is hard core. They made a mistake on a bill and when questioned about it they got all defensive, tried to blame everyone else and said they were doing me a favor billing insurance. It was a $50 dispute and when I offered to go halves, she told me that it would be better if I found another dentist. Right after I they got thousands and thousands of dollars just from me in the last 2 months! Well, I guess for $25, you won't see me and my family again. Ok with me.

I've always had great experiences at Neighborhood Dental. The building is clean and…read morewell-maintained. The front desk staff is very friendly and welcoming, and the hygienists I've had have always been kind and gentle. Dr Boyd is knowledgeable, attentive, and genuinely caring about my dental health. It's clear that the entire team takes pride in providing excellent patient care. I highly recommend this clinic to anyone needing dental care!

Amazing doctors and team! Both doctors are amazing and do…read moregreat treatment. My personal experience so far has been with Dr. Jenny. She truly cares about your care and is an amazing person! I recommend going for a consult; they won't disappoint.

We've had a great experience at this orthodontic office so far. The staff is friendly, the office…read moreis clean and well run, and appointments have been quick and easy. Dr. Rose and Dr. Wermerson took time to explain everything clearly and made the whole process feel comfortable. Really glad we chose this office.

I get really scared about going to the dentist, but Peyton and Dr. Swingdorf made me feel so…read morecomfortable and at ease. They were kind, patient, and took the time to make sure I felt okay throughout my visit. I truly appreciated how nice everyone was. I finally found a dentist I can trust.

Best dental care I have ever had. Brenda, Tiffany and Adrian were great and kept me laughing most…read moreof my appointments. Dr. Swingdorf always put me at ease during the drilling, cutting and implant surgery. The entire staff are so friendly and welcoming.

Dr Homer and his staff were able to get me in for evaluation and treatment of tooth pain at 6 am…read morethis morning! I was in such pain, and now 12 hours later am having no pain, headache, or earache that were all being caused by an abscessed tooth under a crown. He explained every test/X-ray as he reviewed them. He was very conversant and stayed in the room as he waited for the anesthetic to take effect. I know people aren't out shopping for a root canal, but it is so important to have specialists available who are knowledgeable, compassionate, and friendly, helping to put you at ease. Thank you Dr. Homer for the high quality care I received today! Sioux Falls, consider yourself fortunate to have the services of Dr. Homer

A lot of hidden fees. I was quoted the same procedure from Dr. Richard Allen, who was out of net…read morework and the out-of-pocket price was the same give or take $50. Not to mention I've had five root canals and this was the worst one. A lot of residual pain. My crown continues to fall off for the fourth time, but these ones were the only one and net work. And after I paid them $900. I get a bill two months later for another 50 after they charge my insurance company almost 2000 $ Way over priced. The only positive was Dr. himself called me personally to see how I was doing later that day, which I've never had before. I would not go again.

April did a super job on my cleaning. The best I've ever had done. I'm sure there is not one speck…read moreof plaque left on my teeth. She is so sweet, friendly and professional. Dr. Mike's follow up answered all my concerns and gave me recommendations and options for follow up work in a way I could understand easily.

To the owners of Dental Care Associates; I have a medical…read morecondition and I have severe episodes and when I do, I am unable to leave my house (I have Severe IBS which I can verify through my Gastroenterologist Dr. Brett Baloun at Samford Center for Digestive Health). I called your office at 4am to cancel my appointment and then again at 8am to verify that the office had received my cancellation. The Office Manager "Courtney" basically berated me for cancelling my appointment so close to the time I had to be in and then reprimanded me and then I was told I would never have morning appointments again because, "she needed time to fill in the appointment slot". I repeatedly asked her if I could call back (I stated 3 times that I was in my bathroom) and she completely ignored me, interrupted me and talked over me. There was no empathy, sympathy or understanding. She spoke to me like I was not a client and I was treated like a 4 year old child on the phone. I finally called back later in the afternoon to speak with her because I want to remind her and Dental Associates: I have been a steady and faithful client for almost 3 years. My family goes there and I have actually told friends and work associates to go there because your doctors are very good. Your #1 problem is your office staff. This is not the first time I have been spoken to or treated this way at your office or on the phone. I have never before cancelled an appointment and my bills are paid and always on time. I am seriously confused at the lack of client care. Stop treating your clients with medical conditions like they are a hindrance to your "appointment" schedule. Have a little heart when a client needs to cancel for a medical reason, it's not like I had a conflicting appointment with my manicurist. (On a side note: if you need to fill in appointment slots so fast, should you be a bit worried about your financial situation?) Today June 3, 2020 I received a letter form your office stating that you need $50.00 for my cancellation. Also, the $50.00 will not be paid and I will be sending the bill to my lawyer and if your business needs the $50.00 so badly, you can meet me in small claims court, because your lawyer might be good but not as good as mine. Effectively, my family and I are withdrawing our business from your office. Reminder: there are numerous dental offices in Sioux Falls that are looking for clients. You have lost 3 clients today and believe me the reviews we will be leaving on websites will not reflect how we have been treated in a positive light.