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    Willow Creek Rentals

    3.7 (3 reviews)

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    Property management

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    6 years ago

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    5 years ago

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    Escape to Blue Ridge - Living room

    Escape to Blue Ridge

    (83 reviews)

    This was my first vacation where I chose a cabin instead of a hotel, and it may have completely…read morechanged how I travel. The only downside was the 10:00 a.m. checkout time, which felt a little early, but everything else exceeded expectations. Communication was outstanding from start to finish. Before check-in, during our stay, and leading up to checkout, every question I had was answered proactively. The cabin we rented on Trina Lane was perfect for our family. It was clear that a lot of thought had gone into every detail. Helpful instructions were placed throughout the cabin in a way that was both decorative and informative, making everything easy to navigate without feeling overwhelming. The owners truly thought of everything, from extra batteries and firewood for the outdoor fireplace to all the comforts needed for a relaxing stay. The cabin was spacious, comfortable, and offered plenty of privacy thanks to the surrounding trees between neighboring cabins. Highlights included a fun game room with shuffleboard, an outdoor television, built-in bunk beds, a large dining table for gathering together, and three levels of sleeping areas that can comfortably accommodate up to ten guests. Check-in was incredibly easy. We were provided with a unique entry code and detailed directions, which were helpful since GPS could have led us to the wrong location. The views were beautiful, the neighborhood was quiet, and the entire experience was stress-free and enjoyable. I highly recommend this company, and especially this cabin on Trina Lane. If you're considering a cabin getaway, this is a fantastic choice.

    Everything went well, beautiful and easy place to find will definitely go back!!…read moreLoved the deer family every morning.Loved how close it was to TN,NC and the down town was so close!!!

    Vacasa - Blue Ridge - Rusty nails

    Vacasa - Blue Ridge

    (54 reviews)

    Never EVER book your vacation with this company! I tried to leave a review--THEY sent me after our…read morerecent stay at the Blacker House, Manistee, Michigan, but they deleted the entire thing! They only left my title and one star. This company is a total scam. They have photos of the property that only resemble the property itself. Let me explain that we had a family reunion in Manistee on the 4th of July, and had booked it we THOUGHT through VRBO, almost a year in advance 2025 for 8.5K however once I received the email, I merely followed the link. Also note, Manistee gets booked solid annually every year since the early 1930's so when we arrived and saw the condition of the place we had ZERO options to stay elsewhere. We had a family reunion. We had to try and make the best of it. On VERBO photos show VACASA as the managing partner with pristine manicured lawn and garden all around the property. They had a strict no smoking rule on the entire property as well as strict no partying rule. The photos showed staged beds-all with beautiful quilts and pillows. The large dining table with a lovely table cloth. When we arrived the lawn was ankle deep and the garden overgrown to the extent it looked like a haunted house. The garbage close to the entrance in multiple garbage pails were over flowing and flies were infesting and just everywhere as we walked up to the entry. We unlocked the door, there were two entry doors, one knob came off. The floor and stairs were filthy. There was actual dried poop in the only downstairs toilet with various implants stuck in it. The dining table was broken, no tablecloth. The bathrooms staged, not cleaned. When I picked up the silicone hair trap in one tub the sludgy hair mass that hung from it was gag producing. Two beds had nothing but sheets. Nothing else. Curtains were grimy, filthy and on bent temporary rods. When we attempted to call for help--good luck. You do not reach anyone local who owns the property or who cares for the property. You just reach their customer service that gives platitudes and do nothing. When I asked for only a partial refund they gave me --get this $250 cleaning fund back. YEAH THANKS! It was NEVER CLEANED, of course they had to give me my cleaning fund back! They flatly refused any other credit for compensation for FIXING THEIR TOILET FULL OF FECES OURSELVES! Or for CLEANING THE HOUSE OURSELVES! Or for not being able to use the yard to play all the games we brought because it was so overgrown! What we saw in the ad, what we paid for was NOTHING like what we got! BEWARE OF THESE SCAM ARTISTS!

    Being woken up at 7:30 in the morning with Weedwhacker, lawnmowers and leaf blowers outside your…read morewindow while you're on vacation as absolutely unacceptable. Also, some of the worst pillows I've ever slept on in my entire life. I need to go to a chiropractor for being there two nights on one of their properties.. I don't care how much you think you're saving my sleep was interrupted many different ways. And I am not OK.

    Morning Breeze Cabin Rentals

    Morning Breeze Cabin Rentals

    (88 reviews)

    "Super comfy and perfect for a low key birthday getaway…read more Great view, cute church on the lake, and had a little snow. Close to so many hikes, waterfalls, wineries. I would definitely rent again!"

    Never again will I rent from Morning Breeze. Too many issues list but what was most disheartening…read morewas CYA responses from management and total lack of effort towards customer satisfaction. Mary S's response to this review is full of inaccurate statements. I won't go into all of them but i want to state emphatically that I never used foul or abusive language while attempting to resolve our issues. Her statement about the fire pit and my insistence that there was no fire pit during our previous stay is nonsense. It's been several years since we last stayed in the cabin. The description of the cabin on their website mentions both a Gas Fire Bowl AND a fire pit. Mary also failed to mention the most important issu about our stay at this cabin. All rental mountain rental cabins have hot tubs, that's a must when renting a cabin. The hot tub at this cabin never worked properly during our entire stay. The water simply would not heat. that is the issue most dealt with bu the staff. When the hot tub guy came on the 3rd day of our stay he said the heating unit was broke and he needed to order a new part. That resulted in no hot tub during our entire stay. So readers of this review let me ask you. Would a $50 credit be satisfactory considering all the inaccurate website infor and especially considering the hot tub was unusable during our entire stay? I'd be very interested to know how any potential cabin renters would react to these issues.

    Mountain Escapes Property Management and Cabin Rental - Old Church/School house in Reliance, TN

    Mountain Escapes Property Management and Cabin Rental

    (12 reviews)

    The excellent experience started with the first phone call looking for a cabin. The office staff…read morewas very helpful and friendly. They helped me find the perfect cabin and was a great price. Upon arrival the cabin was beautiful and the photos didn't really do it Justice. The interior of the cabin was to match the exterior, beautiful, well maintained, clean and well.... PERFECT! No doubt I found my future go to place to stay when coming on vacation.

    READ BEFORE RENTING!!!! We rented a pet friendly cabin (Wolf's Den) from Mountain Escapes through…read moreBooking.com for Christmas in order to be close to my brother's house and be able to have our dogs with us. I'm always leery to rent pet-friendly because not everyone has a "four on the floor" policy, however, cleaning beforehand should take care of things. This was not the case with this property. My parents arrived to the cabin on time but we were delayed a day and did not get to the cabin until late Christmas Eve. My parents are too nice and noticed a lot of cleaning issues (glasses put back dirty, fridge cleaned with gross rag, dirty floors, dirty surfaces) but didn't want to complain and also didn't check our bedroom on the second floor (mobility issues). When we got in to go to bed the sheets looked like they had not been changed and had dog hair (or lots of human hair) all over the sheets and pillow cases. The floors were disgusting and definitely not vacuumed as well as the side tables were filthy. I reached directly out to the property to let them know my boyfriend and I would be leaving to a hotel in town but that I wasn't going to uproot my parents and that they would be staying. I never asked for a refund but wanted them to know that whoever is cleaning did a horrendous job (Lorie according to the note) but I received a response from them that we could all go to a hotel and that they were ending our reservation the next morning at 10 am on Christmas morning. My parents are in their 70's and so we had to rush Christmas morning and miss spending it with my brother and his family in order to pack back up to vacate. I have never experienced such horrible customer service and unless you want to be kicked out for reporting something - do not rent from these people. They did credit us back for the night that they kicked us out and I was luckily able to get my parents a room as well (at a premium and more than the cabin). But this cabin was costing us $500 a night...so there was no excuse for a dirty property and bad customer service. Shame on you Mountain Escapes.

    Willow Creek Rentals - propertymgmt - Updated September 2026

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