My Aunt Emily was there until.she passed. They have adorable rooms with semi kitchens. It is very…read moreclean and the staff is amazing. A doctor and dining are on the first floor. If you are sick, they take you either to the hospital a few blocks away or short term nursing/ rehab care in the same compound.

I want to say the first line staff is beyond amazing. I love this place for my parents. Yet my…read moreparents are displaced now because of construction mishaps that should have never occurred. We are in a world that's turning backward where true resolutions are made. Brightview needs to get my parents back into their decided unit. It is a shame.

My Mom was sent here for almost 3 months to gain her strength back after having a minor Heart…read moreAttack and not being able to stand or walk. The place was Clean and the staff was friendly. My complaints are the Food, definitely unpleasant and totally unappealing. They say it's Kosher but everything looked like it came from a can and had no taste ( Yes, I even tried it ). The Staff did their best to help my Mom with her rehabilitation and daily Hygiene but there was definitely not enough of them! NO Doctor ever came to personally visit my Mom the entire time she was there, instead it was left to a RN or if needed a PA when requested. My Mom was constantly suffering from severe UTI infections which was not always diagnosed. Instead they said she suffers from depression, possible dementia, delusion! The Social Worker at Anchor Care never calls back, the Staff never calls you back, including the PA , you definitely need to be an Advocate for your loved one there! Unfortunately, my Mom was suffering from mini Strokes not dementia or delirium and after talking to her for 30 mins on her Cell Phone and hanging ip with her, she was found slumped over in her Wheelchair having suffered from an Acute Stroke! We have NO idea how long it had been before she was found! My Mom was rushed by Ambulance to Jersey Shore Medical Center and received the most AMAZING Care for her duration there! Unfortunately, she passed away days later in the Hospital never having recovered ! Anyone going to Anchor Care should know, be or have an Advocate for your loved one and question and demand things that are not right! Have a possible plan to accommodate their appetite and hunger as the food there is unappetizing and not appealing. The Staff is good but limited, make favor with those who help your loved one on a daily basis and Thank them for their support, it goes a long way! The place is definitely Clean and more modern then some, but not great in there Medical follow up or returning calls! Rest in Peace Mom, I honored your request!

My husband was in Anchor for 3 weeks after Coronary Bypass surgery and the care was abysmal. Only…read moreone nurse responded to questions. The institution claims that he saw a Dr. the first day but only one other time the last day before we took him home. He lost about 20 lbs in this period from refusing to eat the food and getting depressed. There is only one shower forall the patients on the 3rd floor and his surgical incision was supposed to be showered daily. There was no recourse to air our grievances. The Social Worker was hard to reach and not available to help us out. As his wife, I was constantly frustrated by the lack of oversight. I feel that the facility is highly understaffed and overworked. There was no way to reach the patients except by cellphone before 9 AM and after 5 PM. When I spoke to the Management they spouted their great 5 star reviews. But when I finally went to Yelp the reviews were horrendous. I see that they only got 1 1/2 stars. In terms of rehab - in the "gym" people were in wheelchairs heads bent - very sad to see. At least my husband did get a half hour of PT but no communication with family as to progress, etc. As I was leaving one day after my daily oversight visits a patient yelled out to me "WELCOME TO THE PRISON."

How I was tricked into thinking this was a 5 star establishment. Don't know where the high ratings…read moreare coming from. I'll start by saying SOME of the staff were very nice but it almost felt manipulative in that it was to keep you from complaining. They are indeed understaffed. The care my father got was not great. He was never clean and spent a lot of time in hospital gowns instead of his own clothes for some reason. They told us laundry was done everyday and he had a week worth of clothes. His teeth were never brushed and he was wet a lot of the time. The PT was BS. They do minimal to keep you there as long as possible. He spent most of his days pinned against a table in front of a giant screen tv with nothing else on the table. His wheel chair should have been in the dumpster years ago. Disgusting and was missing one arm rest. My dad has severe dementia so I'm assuming they gave the bad equipment to those who couldn't complain. His food was left on his tray if he was sleeping and it was never actually given to him unless we showed up and fed him. Although it was a battle we finally got him out of there. Whats scary is I heard this place was one of the better ones. Our healthcare system is broken beyond belief!

This place is a hell hole the care is sub par at best.They are only concerned about making money…read moreand not the people that they are supposed to be taking care of. I visit a patient who is a resident there every week and they are not treated well at all.They are under staffed and the ones that work there are overwhelmed. Keep your loved ones far far away from Arnold Walter!!