An excellent hospital when an unfortunate event takes you there. The first responders, hospital…read morestaff, nurses, and doctors were outstanding in my family's hour in need. To deal every day with life and death I don't care who you are it impacts you trying to save a life, working with families and in this case standing with my sister who by herself hundreds of miles from home, you had to inform that her husband of 36 years had past. The dedication of the staff to be her sole comfort and stay with her until support arrived I have no words for. Thank you and bless you.

My brother had a car accident many years ago leaving him with brain damage. His ability to reason…read moreand comprehend is not like ours. He is a big man that unfortunately has had several back surgeries, He is in constant pain. Over time dealing with this pain and frustration he has become irrational at times and totally violet. After a bad episode last week, I finally got him to agree to go and get help. His episode had been at his gp office so the doctor had witnessed what we are concerned over. As directed. we went to the er, where of course only he could go in. I tried to explain to them that I have to go help explain to him everything and to help him explain to the doctors because of his condition. They would not let me go back. They sent the charge nurse to speak to me. I tried to explain everything his doctor had said plus what was going on with him. I told her able his violence (shooting at people, attacking my other brother, etc ) I even gave her my brother's home nurse number for them to call. They made no attempt to understand the complete situation. Because my brother didn't want to stay and had been polite overnight, they sent him home. So now my brother thinks there is nothing wrong with him because they told him that in the hospital. Is it possible for Self Regional to be held responsible if my brother hurts someone or himself? Please if you truly want help for your loved one, don't waste your time here.

I took my daughter, who has a disability, to St Mary's Emergency Room this morning where she saw…read moreDr. Burgess. The care was exceptional from start to finish. All staff were caring and courteous as well as knowledgeable. This is a wonderful hospital staffed by top notch people.

I have been to the hospital on several occasions and I cannot say enough about this hospital!…read more The first time we went to the ER, my child had swallowed a button cell battery. I immediately called poison control, and they patched me through to the Battery Ingestion Center (yes, it's real.) After giving them my sons information, battery type, and the closest hospital. they instructed me to get there asap. I was literally 8 minutes away at this time. When I arrived, the doctors already had a plan in place for my child, x-ray technicians waiting, and the had alerted the helicopter that we might need them. This all within the 8 minute drive! Luckily, my son had a good prognosis, and none of that was needed, but I am impressed by their urgency.

I had a unique experience of frostbite before I left on a trip to Macon, GA from Cincinnati. We…read morehad -15 degree weather and I was taking our trash and recyclables and slipped on ice. I grabbed the aluminum bar with bare hands to pull up but my shoulder was hurting and held on too long. I had a business trip to Macon as a Global Market Manager and went on the trip. I noticed in Atlanta my fingers were very swollen and turning purple. I knew I had to go to the emergency room or things could get worse. I went to Atrium in Warmers Robbins and they told me I need to go to Doctors in Augusta. They set everything up and I arrived and had surgery the next day by Dr. Homesombath. The nurses and care was beyond excellent. Dr. Homesombath save my fingers. They are beautiful now. I am a guitar player and needed my fingers. Thank you to everyone for such beautiful care. Mel

This place is terrible. Currently waiting for tje bed alarm to be turned off and its been over 30…read moreminutes. I asked for assistance to get up to use the restroom, coold no longer wait. Got up and was in the bathroom for at least 15 minutes. Alarm still going off and no one helped me! I called the nurse's station again to ask for someone to turn it off ans they still haven't come. They need to hire more help. Haven't seen a cna or nurse in over 3 hours. My family has helped me as much as they could today but they had to leave. Care is terrible. I can hear the staff at the nurses station laughing and yet thr bed alarm is still going off. I feel sorry for the people who can't talk or have no family. Skin issues have to be a problem here and getting any type of assistance seems impossible

Took my granddaughter here because she broke her arm. The ER doctor was so good with her and the…read moreteam was excellent. I think people need to understand that you should only go to the ER if it's a true emergency and those with negative reviews were probably not urgent needs and could've waited to be seen at a prompt care facility.

Dirty - not sanitized - cotton balls with blood on floor - patients having er treatment in hallways…read more- no support staff - no nurses nor doctors to quickly see you

I have no words. I was dying, literally. My body was shutting down and my kidneys were failing…read more My husband took me to the ER. I was so weak, my husband had to get a wheelchair for me. Kaitlyn, the rn, was fantastic! I was admitted and taken upstairs. The nurses and techs were fantastic. Everyone was so caring and friendly. Dr. Nanda was amazing! Thank you for making me better!

If I could give less, I would! My mom was in a wreck delivering Mail, and another car hit her…read morethrowing her into the ditch. An ambulance brought her here because it was close. She sat in the waiting area in a wheelchair begging for someone to take her to pee since her leg was all bruised up. I had to call the Er just to send someone out! And not to add she was brought around 3 and by 6 she had still not been seen! Do better! What if she had internal bleeding!? Not to mention the security guard, who as soon as you walk in, greets you with no compassion. No sympathy. Not even a care that you could've just lost your mother. I am not sure how this place is still open. I work in a hospital, I know things are tough on healthcare right now, but we have to be better to do better!

My wife had a total knee replacement & everything from check in, info on procedure, surgery,…read morerecovery, return to room care via staff, PT, and dismissal was excellent even though staff was extremely busy. Oh, and the food was excellent.

One of the best hospitals and in fact it is the only trauma one center between Atlanta and…read moreFlorida...all that aside I've been to the hospital several times and every visit they treat you with so much respect and dignity. They gave me the information I needed along with the medication for my condition.

Perfect experience! From the minute my Ambulance arrived I was treated like a guest. The ER doctors…read morewere prompt and kept me informed. All the techs that came in and out were friendly and every efficient. I ended up being admitted and was taken up to my room pretty quickly. It is in the new wing and I swear it's the largest, most luxe room I've ever had anywhere. The bed is incredible! It is so very comfy and has a ton of buttons to adjust for comfort. There is a cell phone caddy with a usb charger built in. Loved that feature! The tv is good sized, much larger than the one in the ER room I was in. Dietary called me every day to ask what I wanted for meals. They offered several options and I could customize my plate as I wanted it. Never seen that before either. My doctors kept me informed and gave me plenty of opportunities to ask questions. The nurses and techs were very responsive. No complaints!! All my medical records are stored here so any specialist I go to can access them easily. I always try to choose Piedmont affiliated providers. They have a great patient portal where I can look up my records, visit summaries, medications, appointments including my past appointments, and contact my providers. No one likes being in the hospital but if I have to be, I want to be in this one.

I can't complain about the nurses for I know they do work hard and for the most part have always…read morebeen pleasant. The hospital itself is really no cleaner than any other hospital. It is a nice hospital but they do get a lot of taxpayer's money so it should be nice. The business office is just down right disgusting...and because of them I would have to recommend if you have insurance then go to St. Mary's.

Went there this morning for an Aorta Scan, arrived 30 minutes early and checked in. Young lady…read morebehind the Desk very professional and courteous, had all the paperwork ready for me and was processed quickly. I had also checked in early on line two days prior. Waited about 15 minutes and then was called ahead of schedule to the procedure room. Holly was my technician who was preforming my procedure and explained what we were looking for and everything that was happening during the time I was there. Procedure took about 30 minutes overall. Was a very pleasant visit and smooth going through everything. I will make sure I will use this facility in the future if I can for any procedures with the Medical group. Keep up the great work and best wishes

The facility is nice but the assigned nurse not so much. You know the saying the lights are on but…read morenobody's home? Well, the lights were on but no one was home that truly cared. The nurse was more concerned with everything but my family member. I am thankful our situation improved, however, it could have been much worse. I truly was not impressed with the standard of care. For nurses making an average of $50 an hour not to mention the doctor's salary, I expected more. I am thankful my family member has an upcoming appointment with their primary to further rule out any problems.