Dearest Gentle Reader,…read more View my story as a cautionary tale. I became aware of this company at a bridal convention at the casino back in 2023. I put my information down because I knew my future husband and I would be in need of home remodeling services in the future. To their credit this company called me once a year for the next 3 years to check in on our status and if we were in need of their services. It is because of their RESPECTFUL persistence (and the charming phone interaction I had with an older very respectful gentleman on the 3-year check in call) that my husband and I opted to begin our house remodeling with new windows and hire this company to do it. In March their sales associate Justin K. came to our home in New Brighton, PA (our location of our home is important to the tale dearest reader). My husband and I had a SPECTACULAR interaction with Justin. He was VERY knowledgeable and extremely helpful in explaining the process to us and next steps after we decided to hire them for the job. As a person who has held many different career paths (one of them sales) I appreciated how respectful and non-pressuring Justin was. Also, as a previous fellow sales associate in my opinion one of this company's strongest assets in terms of employees and their interactions with customers. Justin explained the delay in production with some of the companies they work with (and my husband and I both work in industries where we understand supply chain issues (pediatric nurse, director of metallurgy)) it may be some time until our 5 windows were ready. My husband and I understood and were excited for next steps. I received the call about our windows being ready mid-May. I spoke with a very lovely woman (whose name is escaping me at this moment) but we set up the appointment for installation in June. The gentleman that came for the 2nd and official measurements was also a delight to work with and 10 out of 10 strong employee. Both he and the lovely woman informed me becuase of supply issues with the company fulfilling our order we would be upgraded to a larger dual pane window, as opposed, to the single pane with screens we ordered as the company could not provide information on when the single pane would be available. I mean who doesnt love an upgrade, right? Installation day went swimmingly. Joe (the older gentleman) who led the trio was very nice. He introduced himself and his team (Charlie and Josh). I can not remember which of the two was the younger (highschool age) gentleman but he was very respectful and did a very good job for someone so young. The other older (maybe mid 20's early 30's) man was far from gentle and seemed irritated by my presence (or my Kamala sign I PROUDLY have displayed on my front lawn) but, regardless he did the job he was hired to do (in awakard silence at points) but completed non the less. During the installation Joe brought to my attention that one of the windows was missing its screen. He informed me he put a call into the office and I would recieve a call back about next steps the next day. Overall, I give 5 stars to Joe and his team for their quick and professional installion of our home's windows. I did not recieve a call the next day. I called the office and the woman I needed to speak to was out of the office until the following day. Again I sadly can not remebr her name but she was again very pleasent when we finally connected. She apolozized for the inconvinence and told me she would reach out to the company and get back tome as soon as she had an understanding of the situation. To her credit she did what she promised and got back to me fairly quickly. It took me a few days to return her call (she left a voicemail) as I stated above I work as a pediatric nurse and I work the overnight shift 7pm to 7am. It can take me a day or two to return calls/ emails as most businesses and people are resting or closed while I am working and I am resting while they are open / available. The next perosn I spoke with was April who I guess heads the service department and their appointments. The converstion I had with April at this time was pleasent and I explained how not only do we need our screen but asked if the tech that delivers the screen can look over the windows put in because, dearest reader, my husband and I have been seeing SO MANY FLIES in our house! April and I set the date for TODAY! This is 6 WEEKS AFTER INSTALLATION. Let that sink in for a moment 6 weeks after install AND PAYMENT we are waiting for the job to be finished. The reason being our hiome location (New Brighton, PA for those lost in the story) is an hour away from where they are. Oh yea, that was the common theme amonst all the employees is how far away of a job our home was form where they normally work. Funny cause yall called me every year for three years so I figured distance wasnt an issue?

I had two sales reps come to my home a total of three times. They were mannerly. I have one dining…read moreroom window that needs a full replacement. I'm going with one sliding window. Each time, I told them to email me a written estimate. I want to see what the window cost is and labor. Never received anything! Their prices are high. For one window, the price was anywhere from $3500 to $4200 after some discounts. This is three-hour job. I had my house and garage roof replaced several years ago for $7500. That was labor intensive with lots of materials. I stopped at their facility. Very nice, but I saw lots of overhead. Anyway, I would not use this company. They aren't transparent. The customer has the right how their money is being spent.

We talked to several window companies and really appreciated Superior's respectful way of doing…read morebusiness. We replaced our 3 front windows. Larry did the installation, carefully and professionally. We love the result. Highly recommend!

THIS COMPANY IS FANTASTIC!!! The salesman was down to earth. Did not try to upsell or waste hours…read moreof my time. The installer came, installed, and left. Their craftsmanship and professionalism is outstanding

I like dealing with local business & owners. Kish is both and they were wonderful to deal with. We…read morehad nine (9) Windows's replaced. Eric, Brad & the crew were on time and did an expert Job. They laid down protection and cleaned up after the work beautifully. Very competitive pricing.

From the owner: Kish Windows & Doors takes pride in delivering quality products with a focus on customer…read moresatisfaction. We've proudly served Pittsburgh and Western Pennsylvania for 20 years, building a reputation as a trusted partner in home improvement. We offer a full range of premium, energy-efficient windows and doors, professionally installed to enhance both the interior and exterior of your home. Every product is tailored to your design, style, and material preferences and installed by skilled craftsmen with exceptional attention to detail. Owner Eric Kish, founded the company in 2006. His commitment to quality and hands-on approach ensures excellence on every job. Kish Windows and Doors is fully accredited by the Better Business Bureau of Western Pennsylvania. Transform your home with windows and doors that combine lasting durability with timeless beauty.

I chose Specialty Window and Door, owner Rick Fish. Price very reasonable, Rick is a local guy,…read morelots of people recommended and word of mouth is golden for a reputable local business, and no high pressure sales pitches. No need to get quotes for your whole house to buy more than you need if you don't want. The installers were just here and very professional. They look great! Know that the whole industry is backlogged and the wait for the windows to arrive was about 8 weeks from ordering. The 2 windows pictured (67 x 24) double sliders with one side screens, vinyl made by Alside in the U.S, with enhanced cavity foam ordered in April cost just under 1500 total. I'm totally satisfied and pleased.

We had Specialty Window and Door install two doors-one of them was unique in that it has a doggy…read moredoor and is built to aid accessibility to our deck. They paid a great deal of attention to this job, from initial visit to installation. Definitely recommend them!

From the initial sales meeting through installation and follow-up, Metropolitan was professional,…read morehelpful and attentive. Our Marvin windows were installed efficiently, cleanly and flawlessly in one day with terrific craftsmanship. Follow up on a couple of very minor touchups has been great. This was a big ticket improvement to our home and we feel we have received excellent value. Highly recommend Metropolitan.

If you have read any of my other reviews, you know i don't give out 5 stars lightly…read more Metropolitan was wonderful to work with through the entire process. Helpful, non pressure staff at their showroom. Our in home sales rep knew her products & was helpful in guiding our decisions. (We did a lot of research & saw many other products) Ordering and scheduling was a breeze. The installation was amazing. Entire house (21 windows) was done in 6 1/2 hours. We love these new Marvin Infinity Windows and would highly recommend family owned Metropolitan window company.

John and his installation team were fantastic! Price was very competitive, his communication was…read moregreat and the installers were efficient and professional. Highly recommend Alleg Window Systems, thanks guys! -

From the owner: Replacement Windows, fiberglass, vinyl, wood Entry doors ,…read morepatio doors

Return my down payment. I had 3 days to cancel but called the wrong person and was denied my…read moredeposit. Lost close to $3,000.

From the owner: Elevate your home with Home Genius Exteriors, setting the standard in Greensburg by offering…read morefull-service solutions for roofing, siding, windows, doors, gutters and insulation. We support our veterans and communities by supporting local and national charitable organizations through our Home Genius Cares initiative. With an Owens Corning® Platinum Preferred designation, we also offer flexible payment options, industry leading warranties and a wide range of premium products tailored for your home. It's time for a different experience, entrust your next home project to a genius and schedule your free inspection today!

All good except the window in the bathroom won't stay up. Issue happened after a year rep came to…read morefix it after a few weeks. One month later same issue. First call in February 4 calls since then its now May. Customer service keeps apologizing and promises a call back in 2 days, a week later no call back. With all these bad reviews I can't image WN is that busy or so many bads reviews no one wants to work for the company = no enough staff.

Window Nation installed windows in my house salesman also recommended marble window seals since we…read morehave a German s Shepard and he was marking up the wooden ones at a cost of $ 300.00 per marble seal. The windows were installed with no issue however the marble seals were never installed. I called Window Nation and emailed the salesman several times and they always say they need to talk with accounting for a credit which never happens it's been a year. We're in the process of building a new house a just signed contract with ProVia windows because of the poor customer service with Window Nation.

Jay exceeded my expectations on the work he did for me. he installed a new bathroom vanity and also…read morecabinets in my laundry room. The price was less than I expected based on other estimates I received even with additional work that the job required. I highly recommended him.

I cannot say enough about Jay Falbo, owner of Choice Carpentry & Renovations. I met Jay…read moreapproximately 3 years ago when I interviewed him to remodel my entire 2nd floor of our home. At first, he didn't know that I was an interior designer, I didn't want him to feel pressure. It's been 3 years and MANY, MANY projects we have worked on together, each one a success! His expertise and skil-set are top-notch. Jay is truly a remarkable guy, he doesn't cut corners and that reflects in his workmanship. He's always available and accessible to his customers, ensuring everyone is completely satisfied is priority. On a design standpoint, I know when we partner with one another, he has things covered on the "build-side" and I never worry about issues at the jobsite.