Wilson Tax and Accounting has been doing my taxes for 2-years. I have found their communication to be unreliable. This year, despite getting my documents in early, my return was still filed late. I am still trying to clear this up but it seems they may have lied to me about an extention being granted because I see a late penalty on the bill. I would not recommend going to them for small business taxes. read more

After 34 years of doing business with Scott and Kim, I have to say that I never thought I would be writing this review. When I started with Wilson's, dad and his wife were running things. They did payroll for up to 55 people and all my taxes for 10 years. Then I sold out of that business and bought a new, smaller company. Still, I had them do my taxes up until about 5 years ago, when I decided my returns were so simple, I would just do them myself for $100 to $150. I gave their company a lot of business over decades and during the past 5 years, when I've had a question, Scott answered it. He's always given me good advice. This year, I decided to give him my business return. I gave him my documents on February 15th, but emailed about a week later to ask when he thought my return would be done. He indicated probably the week ending Mar. 2nd. I waited and waited, but no word. I was preparing for SURGERY and started to PANIC. THEY HAD MY DOCUMENTS FOR AN UNREASONABLE WHOLE MONTH! Four days before the tax return was due, I emailed and said that if no one had started my return, I would do it myself. I got no response, until the day before the return was due. This caused a problem, because it was at the last minute, and the tax preparer told me she had no time to research an item. The return may have been e-filed with a $25,000 error, which seemed to the case according to the IRS website. This would make my personal return wrong, and I would be subject to penalties. I asked Scott if I needed an amended return and if so, would he go ahead and file it. I also asked Kim to refund a charge for a service I specifically asked them not to do, but which was CLEARLY indicated on the bill. I added that this process had been a fiasco, because I was really getting upset. I could have filed my own return on Feb. 15th. Instead, Kim replied that she had not charged me for that service and that she was refunding my entire fee. At first, I was confused about why she would do that. Then I realized it was her totally CHILDISH and UNPROFESSIONAL way of kicking me to the curb after 34 years, when a simple five minute phone call from Scott would have resolved the whole issue. Well, the good news is that I got back their exorbitant fee of $900, which I actually would have gladly paid, if I didn't realize they have an UNETHICAL WAY OF BILLING. They remove the individual prices for each form from the final bill and then tack on "administrative and other fees" without listing a line item for it, so that the client doesn't really know what they are being billed for. The last time I had an accountant file my business return, it cost $275, very clear billing. And since that accountant made a mistake, he still filed the necessary paperwork and refunded his fee as well. My take on the whole thing is that if you think you have been done wrong, and nobody is answering your questions, emails or phone messages, express it relentlessly if necessary. Bombard them with emails and phone calls. In my case, it did not take bombardment. Since they seem to be really THIN-SKINNED, make sure you tell them how bad you think the service is. They will refund your fee, so you can extrapolate that that means, "Go away; you're bothering me." Get yourself out unscathed, and go elsewhere. I'm sure dear old DAD is proud. UPDATE: I did my own research which took about 5 minutes, and just as I told the tax preparer, it was taxable. I did my own Amended Return for $100! I so appreciate getting my $900 back. read more

I don't trust just anyone to do my taxes! Wilson Tax & Accounting takes care of all my tax needs! They are GREAT! Scott & Kim are always available. Their staff is extremely helpful. I love that I get them all my necessary documents, and then within two weeks, my taxes are done! In an effort to be green (awesome!) they put my tax records on a disc. So, rather than filing away tax documents, I have a disc that takes up little space. Wilson Tax & Accounting helps you save money in taxes AND make money in business!!! read more

I worked with Scott on a complex return related to the sale of my home. In the end, the return was more complex than Scott anticipated, but to his credit he honored his original quote to me. The product he delivered was professional, thorough and timely. It was an excellent experience. read more

UPDATE: on 10.18.11 I responded to another invoice from Wilson. I did not get a reply until today, 11.2.11. Wilson's response (cut and pasted): Your total penalty is $291.95. The IRS came to that amount by taking your total tax due of $4990 and charging 4.5% which equals $224.55. The difference is $67.40. While your tax was filed late, the majority of the penalty is coming from your failure to pay the total amount due. We are willing to accept a small portion of the blame for your filing late, however, we were open on the 19th, the day after the taxes were due and we were open until 6:30 on the evening of the 18th. If you had called the office or waited we could have given you a voucher but you would have needed to pay the full amount due of $4990, not $500. At this time we are willing to take $25 off of your bill if we receive payment in full no later than November 9th. I called the IRS and received this explanation: * $224.55 is being charged because NO CORRSPONDENCE was received from me postmarked by 12AM 4.18.11. * $47.40 is being charged for not paying the total due. * Thus, the majority of my penalties is for not filing on time. NOT for not paying the total. In your opinion, is this really competent accounting? Methinks not... read more

Kim and her associates are absolutely the best. I've never had anyone pay attention and help go through what might be one of the toughest times of the year with ease! I don't know what to say but a sincere thank you from the heart. Thank you Kim. read more

They dropped the ball on my business taxes two years in a row. Scott, to his credit, apologized for the mistake. I was planning on giving them another chance but just received a bill from them for doing what they should gave done for 2018 & 2019!! When I tried to explain what happened, I was dismissed by his wife Kim. Don't come here if you want your taxes done. The communication between staff is a mess and I now have a lot of work to do in order to get things back to normal. read more

Have done my taxes with this company for a few years because my parents have used them for years. However, their customer service is rude and unhelpful. Getting the answers to the questions I have is like pulling teeth. I consistently get email replies with answers to questions I don't ask, while my actual questions go unanswered. I've been ignored, and simply just not replied to about important tax questions. This left me high and dry on multiple occasions when I could have really used their help. I tried reaching out one last time, to let them know that this wasn't working for me. I got radio silence. Will not miss working with this company. read more

I wish I could say better things about Wilson. At first, Scott provided great advice and guidance, and got our small business on the right track. But things quickly became frustrating and confusing. I made a mistake on how I entered a tax payment, they did not catch it, and it caused headaches and worry for us until it was resolved with the IRS. I know it was my mistake, but we were paying them to ensure we filed accurately. Then we received misinformation several times and really poor customer service. When I let them know we would be finding someone else to do our payroll, and then later, our taxes, they never responded - after more than 3 years of working together. You would think a business would want to know why they were losing customers. Besides Scott, the other staff in the office are less than patient, less than helpful, and do not give accurate information. We have since found a new tax accountant and he has met all our needs and gotten us a huge return. He pointed out several things that needed to be fixed - never caught by Wilson. We are doing our own payroll through quickbooks and it is so easy to do yourself! read more

My experience was full of confusion and irritation. Scott does a great job explaining things and follows thru on his promises. He also saved me a lot of money in my first year in business. Unfortunately, not everyone on his team is proficient. I was given misinformation on multiple occasions. When I asked for help, I was ignored. They only seemed to be concerned with receiving payment for services rather than resolving my concerns. Because of this, I recommend shopping around for others. read more

They are simply the best. From phenomenal service by all of the employees I have encountered, to very impressive knowledge and expertise, particularly on Scott's part. Great company. read more

Highly recommended, I wouldn't trust anyone else to do our business taxes. They have been doing our taxes for years without a hitch. They treat us like family, and really know their stuff. read more

Keep looking for more competent accountants. For the first time in more than 20 years, the IRS was unable to process our returns because....they were incomplete when the Wilsons filed them. When I raised this issue with the Wilsons, they blamed the IRS--for losing our filings and being unclear in their requirements. These feel like excuses rather than explanations. They also charged us $20 for an unasked for copy of our filings, which I could have done for nothing with my own printer....everyone has to make money but it sure felt like nickle and diming rather than professional service...... This is the first time I have logged a complaint on Yelp--which should indicate the raw and unprofessional treatment we received. Keep looking! read more

Wilson Tax and Accounting rocks! Being a new business owner, I needed a bit of help this year filing my business taxes. Wilson Tax and Accounting was more than eager to help me and to answer any of my questions. They do diligent work and even discovered an error in my bookkeeping. Everyone that I have spoken to in the office is super friendly, and they always do a great job at explaining things so it can be easily understood. I really like Wilson Tax and Accounting and would highly recommend them! read more

They really made it easy for me. I don't know much about doing taxes and they made the whole process amazing, I wouldn't want to go anywhere else after my experience with these guys. read more

A professional company with a small town feel. Everyone was so helpful, and took the time to talk with me about my options, even offering helpful advice to set me up for the future. They are truly like family. Thanks Wilson Tax and Accounting!!! read more

I have been going to Scott for help with tax returns for several years now. He is super friendly and approachable, as is his entire staff. They answer all my (many, many) questions thoroughly and patiently. One year we ended up owing much more than anticipated, and Scott pointed to where we needed to adjust and ways to manage taxes better. I would highly recommend Wilson Tax and Accounting. read more

I have used Wilson Tax and Accounting through two different businesses for over 25 years. I initially worked with Bob Wilson, the current owner's father, when I opened a small graphic design studio way back when. Bob was one of the kindest people I have ever met and it was a sad day when he passed away. His children, Scott and Kim took over the family business many years ago and it still feels like family. 21 years ago I switched careers and opened a commercial childcare center. At one point I had two locations, a staff of 12 and up to 150 children enrolled between the two sites. Scott and Kim seamlessly adjusted along with me as my business changed and grew. They continued to provide valuable advice as well as high quality tax and payroll services irregardless of what size my business was and they were responsive and caring with any issues that came up. After 21 years in childcare, I decided to retire from running my own business and recently closed my doors. Again, Scott and Kim have been a wonderful and an invaluable resource through the process of closing down, including all the complex knots that were entailed tax wise. The Wilson's really have felt like family as I have grown and changed and finally retired as a business owner. I can't recommend them enough. read more

We have worked with Wison Tax and Accounting for 20 some years. They are a great company with Kim and Scott being very fun people. Kim is super helpful with anything you may need. Scott is brillant with the Tax part. He is up to date on all the new taxes and they have saved us thousands on taxes. The staff is wonderful and they make you really feel like family. Thank you for all that you do! J.. Asphalt read more

As the owner of a small business we don't have a budget for a big time accounting firm, but that's why the people at Wilson are awesome. They provide great service at a very reasonable price. They will definitely have our business for the future. read more

Did my 2010 taxes with Wilson, then in 2012 got a letter from the IRS saying I owed $5000. Contacted Wilson and they said they had seen this problem before and it could be easily remedied with a letter to the IRS. My issue is that I was then billed for this "correction" letter. I hired you to do my taxes! If you did them wrong... or missed an explanation note (since you admitted that you've see this "situation" before) why not take responsibility for fixing it rather than charging me again for the service I thought I paid for in the first place! So anytime the IRS challenges your work, you will just bill your clients a second time? I won't be utilizing this business again since you don't seem to stand behind your work!!! read more