I have used Foutz for the last 20 plus years. Always courteous and reliable. I will use them again…read morefor my septic service.

The entire process, from beginning to end, was smooth and easy. I really liked that the bill was…read moresent via email, and I could quickly pay it online. The driver kept in contact with me throughout the process keeping me updated on his arrival time. I will definitely use Foutz when the time comes to have our septic pumped again! This was the first time I have ever had to get our septic pumped so I didn't know what to expect on the cost. I did dig up and uncover the septic lid and that took a bit off of the bill. All in all, I feel like the price was acceptable.

Wayne is and always will be our first choice as a plumber. He is quick to respond and very…read moreprofessional. We have used him on numerous occasions and he takes care of our issues the first time. It is wonderful knowing that he genuinely cares about his customers.

Needed a plumber 4 days after moving into newly bought house. Wayne was punctual, thorough and very…read morereasonable in price. He assessed and addressed the original issue and then, based on that problem, he began suspecting and addressing other problems that might not have been realized for some time. He saved me time, money and future stress. He is a pro and I'll never call anyone else (you shouldn't either!)

I have used James Jones and Associates now on three occasions, first to install a septic system,…read moresecond to clear trees for a pole barn and third site prep for a pool. With regard to our septic system, it is robust. We have had many large family gatherings at our house on extended stays and we have never had an issue. Thank you! Our pole barn project required a very large tree and root ball removed immediately adjacent to a carport. After consulting with several other companies no one one would touch it. James Jones removed it with no damage what so ever to the car port! I was impressed! Our pool site prep job was most recently complete and it's a quality job. Overall, I recommend James Jones and Associates.

My adventures with this company started on a positive note. We needed our septic and drain field…read morereplaced. We reached out to as many companies as possible, not to find the cheapest, but to find ANYONE who would help. Our backyard is on about a 30-degree grade, so anyone who came out almost immediately said that they could not or would not do it. James showed up and said he could conquer it. He seemed a little odd, but I generally like odd. There was a lot of talk about Church and ethics and integrity, and I am usually a pretty good judge of character. Well, my intuition failed me this time. We received an estimate, way higher than we hoped, but after being turned down by every other company around, we figured that it was just going to be a $$$$ situation given the risks involved. So the initial quote was 15-20K for the whole deal. Again, pretty high, but we had to have it done. James and his wife came over to our house around June 20th, 2021, to "go over and sign the contract." At this time, the price went from the 15-20k to right around 28k. He had a barrage of "reasons" for the price increase. He started to challenge the Engineer's design and speak about how he knew more than the engineer; he just didn't have a degree to prove it. He did "seem" knowledgeable, but this was a big red flag moment, but as I stated, he was the ONLY one willing to do the work. After an hour or so of discussion and contract going over, I made several asks for a start time and estimated finish time. He absolutely refused to give either. Red flag # 2 We also gave him a check for almost 15k so he could begin buying materials and getting the job lined up. And then crickets... He was supposed to begin work the first week of July 2021. He didn't actually show up until July 15th. What followed was the most elaborate trail of stories and events, multiple flat tires, health issues, equipment failures, "emergency jobs" for other customers, changes to the plan and engineered design, weather delays showing up after 12 or 1 pm working 2 hours and then disappearing. This went on for over 4 months. He Finally wrapped up his shoddy work or lack thereof around October 4th. Upon which time he was expecting his final payment. I refused to pay him until he came back and actually finished the job, cleaning up his work area, including clearing the 3 inches of gravel and fill dirt off of my driveway and rear patio. Grading the backyard back to the way it was before he started. He sloped the only flat part of our backyard, making it unusable; he was also supposed to "terrace" where the drain field was put in. Our entire backyard was absolutely unwalkable due to his horrific grading he left behind. My wife and I expressed our desire to pay him in FULL as soon as he took care of these items that he left undone. He absolutely refused; when we threatened to hire an attorney, he just quit responding to any communication at all. I sent him pictures of the absolute mess he left behind, and he just had zero interest in making it right. Upon further investigation, we found in looking him up on DOPR that he did not hold the appropriate license to install the level three septic system the state health department determined we needed to have installed, so on top of just being a dishonest, deceitful, lazy, and outright disrespectful, and rude crook of a contractor, he was technically unlicensed for the job he was hired to do and accepted. If you are ever in a situation where you need a contractor, do not use this company or anything tied to Mr. James Jones at James Jones & Associates aka JamesHeavy.com. If you are wondering there are no associates its just him and his wife and kid. Do not be fooled by his nonsense. I have texts and pictures to back up everything posted here.

Aaron and Lee came out and pumped my septic tank out on Tuesday, and also showed me some things…read morethat needed attention.They were very professional and helpful. They came back out today 12/19/2024 and fixed a place on top and installed a riser . I am very pleased with their work and explaining things.The ladies at the Awsome also.I will having them do some more work soon, after the holidays. Tanks to the h whole team a have a Merry Christmas. Thank y'all , Clark Kidd

We needed to get a pump and inspection quickly in order to meet our closing requirements on a real…read moreestate sale in Nelson County. Cut-Rate was very busy, but fit us in and got the work done (and report provided) in time!! Crew was on time, professional and courteous. I highly recommend these folks!!

I was suddenly without water. Keith was at my house soon after I called. He diagnosed my problem…read more It was after 5 in the evening. He had a crew at my house the next morning. They had to replace my well pump. Everything was completed in short order. Great service.

I have used Cardinal Mechanical Services a number of times including replacing an old hot water…read moreheater and some well work. In every case they have responded promptly (that, in and of itself is unique) and their work is excellent. Most recently the water heater they installed started leaking after about 5 years. It was leaking internally and through no fault of the installation. I contacted Cardinal to ask about the warranty and was told it was still in effect. According to the manufacturer the warranty only covered the cost of replacing a faulty heater. After the new one was installed Keith told me that there was no labor cost as well and that a new water heater should not have had any problems this early on. That was completely unexpected. They are truly a rarity in today's world.

I can't say enough good things about Hickey Plumbing, Air & Electrical. My family has come to trust…read moretheir team completely--not just for their expertise, but for the way they genuinely take the time to explain everything in a way that makes sense. Their staff is incredibly knowledgeable, professional, and easy to work with. What really sets them apart is their transparency when it comes to pricing--no surprises, just honest, upfront communication that builds real confidence. It's rare to find a company that delivers this level of service across plumbing, HVAC, and electrical all in one place. I'd confidently recommend them to anyone looking for a high-quality, reliable service provider.

We have been Hickey customers since moving to the area. Their work has always been first rate…read more While Bryan was performing our an annual electrical inspection, we discussed an outdoor electrical addition in our backyard. We discussed the job and logistics. Bryan is super knowledgeable and very friendly. He showed up on schedule, worked efficiently, and left no trace. We now have safe, and reliable electricity around our patio. Thanks Bryan! We love Hickey!!

We"ve been long time customers (over 37 years) and have stuck with Davis because they have provided…read morequality service and been highly professional, until recently. Lately though we have been increasingly disappointed. In an apparent search for effeciency, customer service is slipping. Case in point, their new automated service notification system that supposedly provides you information on when to expect a technician to arrive. We have a service contract and a tech was supposed to come out to inspect the system to make sure all was working well. First, sometime today is not helpful. We have busy lives and other companies at least give you a reasonable window. Second, when we were finally provided an arrival time (between 12:30 and 1:30) and confirmed it, we waited for over 2 hours after that and never got an update or saw a technician. Texts to the automated system generated a form response that the tech was delayed...obvious and not helpful...maybe provide a revised ETA? Third, we finally called the office and canceled the appointment (it was about 4) and said we'd call back to reschedule. No apologies for the inconvenience...nothing. I am hesitant to reschedule and risk a replay of a wasted day due to questionable customer service. Last winter we had techs come out under the service contract to do the annual check up of the heating system. When we asked the technicians to show us the proper way to drain the boiler, they didn't know. Go back to a people run and focused approach. That was why we stuck with Davis so long in the first place.

The outdoor unit on my heat pump stopped running in the ice storm. When Davis technician came out…read morehe said two motherboards and a starter were bad. He also said one of the compressors sounded like it might be going. We decided I needed a new system. The quote he gave me for a 4 ton heat pump was over $21,000!!! I called a second company and told them of the issues. The second technician wanted to diagnose my current system before quoting a price on a new one. He got the system running with NO NEW PARTS. The cost of the visit was $109.00. I would never recommend Davis to anyone.

While getting our Propane tank refilled, we were told that there was a leak somewhere within our…read moreFive Star Cook Top and that it needed to be found and corrected. I called numerous appliance repair companies within an hour from us and was unable to connect with anyone available to assist. I then called Carter's Heating & Cooling, who put in our HVAC when we built 10 years ago here at the lake. It turns out they also ran the propane line to the house. Greg Carter was very responsive, and Jamie came out first thing the next morning. After doing an initial check of things, he disassembled the cooktop and found the leak at the regulator. Interestingly, we had a local appliance repair out here in 2019 when we smelled propane at the cooktop. While I don't know if they ever corrected the issue or not, Carters did! I have always been impressed with Carter's and highly recommend them if you want things done right.

Mike and Jamie came out to fix our AC unit. it was a great experience they identified the issue and…read morewere in and out within an hour! They also changed our air filter while here. Great customer service! I would recommend them to friends and family. Thanks Guys!