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    Wind River Environmental

    2.6 (5 reviews)
    Open 6:00 am - 5:30 AM (Next day)

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    2 years ago

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    7 years ago

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    8 years ago

    I have called more than six times trying to get Wind River to complete the service they charged me for. I get no response.

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    Jason M.

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    Epping and Exeter Septic Service

    Epping and Exeter Septic Service

    (10 reviews)

    This company is great. We had an emergency and they were at the house in Greenland within 30…read moreminutes of my call. Chris pumped the tank and helped to diagnose a bigger problem with the leach field that we will have to deal with in the spring. But he was very knowledgeable and explained everything in great detail. We will be calling them back when the snow melts to help is with our leach field problems. Thank you E&E.. great service. See you in a few months

    Requested a riser installed for easy access to tank to avoid the lawn being dug up when pumped each…read moreyear, since we have used them for pumping for 15 years now as a loyal customer. Explained this, was quoted verbally, charged upfront for the service (this came in handy for them later), service was completed, but installed several inches below ground level with no visible cover and they left. When calling to ask about this issue after the technician left, they stated I should have asked for a detailed quote upfront and had them scope/measure the depth onsite first, because the tank was at a depth where an above ground riser would have stuck 3 inches above ground. They said they "assumed it was the proper depth" when quoting me over the phone and not admitting their mistake- and even claimed they had explained this requirement upfront (which they did not). This is a clear example of taking advantage of the customer to get the job and trying to bait them into an upsell- because they tried to upsell me grading of the lawn to make the riser proper depth. Worst of all- they blamed me for their upfront quoting mistake. My only mistake was trusting them to quote/complete the service properly. Will not be doing business with them again since they charged for a service that has no value/did not accomplish what I requested.

    H. A. Richard & Sons

    H. A. Richard & Sons

    (1 review)

    We were really apprehensive with recurring sewer-line problems in the 150-foot run from our house…read moreto the city sewer line. Knowing you've got a major problem 6 or 7 feet underground is worrisome. Not knowing exactly what was wrong added to the angst of knowing you could have a sewage backup in the cellar at any time without warning. Several expensive visits from Roto-Rooter to fix past backups proved to be only temporary solutions. The Roto-Rooter people said "there's something about 90 feet out there and we don't know what it is." They'd put a camera out in the line but it didn't give an answer--much like trying to scuba dive in murky water. Henry Richard Sr. & Jr. came highly recommended via word-of-mouth and proved to be an amazing team in locating the problem, then excavating, repairing it, and cleaning up after the job. The capability and "can-do" attitude they bring to a job is infectious. It turns out someone thought it would be a good idea to construct a manhole/sewer turret under our driveway when the house was built 30-plus years ago. It could have been to hook up a second home on the property to the sewer or been the creation of a city inspector giving the contractors a tough time. No one knows or remembers, and the second home never was built on the lot. Anyway, the sewer pipe from the house ended at one side of the manhole cistern. Effluent ran across the bottom and out the other side into the continuation of the pipe. The repair came down to digging down 3 feet, opening up the manhole (covered by a large metal plate) and facing a choice: 1. doing a cleanout (roots and solid cement-like crud) which certainly would have bought us some years of good service but eventually coming back to the problem situation or 2. digging out the manhole and replacing it with a solid PVC pipe with a cleanout pipe coming to the surface (in a garden area) to permanently solve the situation. Opting for the latter was a no-brainer since we were paying a two-hour minimum anyway. Young Henry truly is a maestro at the excavator's controls. working deftly in a congested area, finding the problem, offering the best solution and having everything back together in 5 hours. We felt they did a major job at a reasonable price, gave us good advice, and reassured us that the problem was solved permanently. In researching solutions, we'd been told that adding a third cleanout might be a wise idea. Henry said, "I'm in business to make money, but you just don't need it." I'm not in the habit of writing reviews, but these guys were up-front, fair, and did a great job. Their motto is "If it's round and in the ground, we can fix it." We agree.

    From the owner: We have years of experience in installing water lines and septic systems for both residential and…read morecommercial new construction projects.

    Wind River Environmental - septicservices - Updated June 2026

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