Very easy to schedule and they are dependable in showing up on time. Very thorough in the service…read more Fixed problem a prior company has left undone. Professional and friendly. I am definitely keeping my business with Thompson's!!

Do not allow these guys at your house unless you were there with them. They spilled raw sewage in…read moremy driveway, and drove off. When they came back to clean it up the driver gave me a hard time and caught me an attitude because he had to come back. Use Felix or somebody else.

I had used this company over two years ago great customer service, prompt response and did a great…read morejob!

I have used Derry Septic for about 30 years. They are vey pleasant and always answered any…read morequestions we might have. I highly recommend them.

John Soucy was a blessing for my family! Purchasing a new home and needing to install a new septic…read moresystem in a timely manner before the weather gets bad was stressful. Coming from Boston we knew nothing about septic systems. From design to finish John was an absolute pleasure to work with! His knowledge and professionalism was amazing! Keeping us informed throughout every step he set our minds at ease! Not only did he do an amazing job installing the system but he left our yard looking better than when we had bought the home! You would think we hired a septic company and landscaper! I could not speak more highly of this man and his company! Thank you John

Do not hire broadway septic design for anything. The owner, John soucy, will quote and contract you…read morefor a septic at a price. Once he is done with the job he will claim he hit ledge and throw you a unpaid balance of a ridiculous amount way more than the original price. If you don't pay it he will keep his excavator in your property and deny you access into your home until you get the police involved to make him move it. I found out after the fact that he is well known around town as a thief and known for scamming people in this way. DO NOT HIRE !!!!!

After our consultation my husband set up with RCI of Londonderry, I went back to look at the…read more ' about us' portion of their website. They say they are are proud of their long, family-owned business. They SHOULD be proud! We were expertly informed about what we needed to do; even better, what we didn't need to do. The latter was relieving and welcome, welcome news. Let's face it: businesses look for business. But RCI, frankly could have sold us costly work. They did not. The consultation, even when offered payment, was at no charge. We know who we will now faithfully hire for upkeep/ maintenance, all the while knowing we are in excellent, safe, honest hands. Their pride in their workmanship and customer service is well deserved a hundred times over!

Due to a terrible failed Septic tank and leach field installation by SOMEONE else (NOT RCI)..we had…read morethe occasions to have RCI empty our temp tank 52 times in 7 months...virtually every 5-6 days ...Rich, Carolyn and KYLE were EXCELLENT to work with....Always arrived when they said they would, and VERY NICE PEOPLE to deal with. I HIGHLY recommend RCI for your Septic needs ... whatever your needs are. We WILL be using them for all of our future Septic needs. Thank you Rich, Carolyn and Kyle. Bill P.

We had water in our basement and trouble with the toilets so figured it was a clog. Called on a…read moreSaturday morning just before a major snow storm, so very anxious to get it fixed and not heard back from a couple phone calls to another number. So glad they were the ones to get back in touch! Kaiden was on it immediately, found the clog, took care of it and we were back in business in less than an hour. We could not recommend this business highly enough!

Had to have the pump in my basement bathroom pump-up tank replaced. While the job was eventually…read moredone, there were a number of problems. First, the tech misquoted the pricing (three times) on his way in - by several hundred dollars. I found this out being handed the bill on his way out the door - 'I made a mistake'. When taking the tank apart, broke most of the PVC connecting to the septic tank. It was all replaced, so I guess I got some of my money's worth, but they were unable, for some reason, to remove one of the tank cover bolts, so they just spun the cover around on that one bolt. We won't know until warm weather if they were successful in properly sealing everything back down. The entire area around the tank (my utility room) ended up literally soaked in septic tank water. The removed pump was deposited in the middle of the floor. (At one point, they wanted to walk a bucket of vaccumed up septic water through the house to dump it in my upstairs toilet.) There was no care taken to protect carpet in the process of removing any of the old (septic) materials out of the basement. There was no effort made to dry or disinfect the utility room at all. The second reason for the call was a clogged sink drain upstairs. We provided access to the cleanout downstairs. When the pipe was finally snaked, the resulting black clog coming out of the cleanout missed a waiting trashbag, and was deposited on the carpet, splattered in a living area. There was no protection used on the floor at all. The tech said, 'I sprayed cleaner on it, it will dry with no stain'. It took me personally two hours plus of cleanup work to remove the mess they left. I also spent another hour or so disinfecting the utility room. With their own photographs for evidence, I still had to make a number of calls to get the attention of their office manager, who finally agreed to a small refund to cover my time. This ended up as a bill of around $2000. Although the work was 'performed', apparently the concept of customer service has been abandoned in our current culture. I couldn't help feeling like they thought I should have had no complaints. I had a bunch, and frankly the $250 compensation off the final bill was still insulting. Overall, a horrific experience - I would not recommend this company to anyone, for anything, thanks.

EXCELLENT experience with Maznek. I was referred to them for quality service septic inspection by a…read morelong time friend who does home inspections. Luckily for me Maznek had an opening the coincided with our home inspection so everything could be done at once. They called 2 minutes into the appt window to let us know they'd be there in 8 minutes (which was fine). The gentleman worked quietly in the background (I should also point out it was SUPER hot out, uncomfortable in the sun where he was working) while we tailed the inspector. Once done, with everything open the gentleman brought us over and walked us through EVERYTHING, teaching us all the things you'd want/need to know as a homeowner. Once done, he sealed everything back up as if he'd never been there. We received a full and full report within a day or so complete with video. Stellar job done by Maznek Septic!! A septic inspection was not something we wanted to spend money on, but the peace of mind and education we received left us feeling it was money VERY well spent! Maznek will no doubt be our go to for any and all issues/annual maintenance etc

Maznek Septic came out and evaluated our septic system and did a super fantastic job…read more Trace ran all systems and did a thorough job. Price was perfect love these guys you should give them a shot! Thank you for the quality work! Steve:) Owner Paradigm Plumbing, Heating & A/C Inc.

I give service a five star for their professional approach to a very tough job. They have always…read morebeen on time and come through when needed. Had a few problems with a couple jobs but they were quick to resolve the issues. Kim the dispatcher is very helpful and polite. Highly recommend if you need service quick.

Very good service. The gal in the office is wonderful and polite and very helpful.. They pumped my…read moreseptic and came back an hr later and put in a riser. Now I do not have to dig my lawn up anymore. A riser if very affordable. I'd like again to thank the female manager in the office for her help. She was very professional.