Exceptional Service. I had a problem with my disposal in the kitchen sink and I called Torode…read morePlumbing, whom I have called on prior jobs. We set a date and two trained professionals came to the house very quickly to replace the disposal. It's always a nuisance to have this problem so I was very pleased with the service and the result. I highly recommend them. **** Star Rating8* Laura Warren - Tewksbury, MA

called once and had to cancel. called another time which is…read morenormal for customers and he asked me my cell phone number. after lookin up that i cancelled..he claimed all his workers were on cape cod and had had nobody to help me. even though he wanted to previously charge me for two workers at over 100.00 a piece for a one person job which is why i inittially cancelled. end run

Josh and Tyler were great to work with. Very professional and helped to understand the process.read more

Bob Fitzgerald does amazing work,mine was not at all an easy job.Pouring rain on this guy,hard…read moreworker.If every business had a bobby we'd all be better off.Save time just call them first and get it done right!

Contacted Drains by James after my handheld drill-powered snake got stuck in a tub drain. We…read morescheduled an appointment for the next morning. The tech, Roger, was EXCELLENT. He was right on time and very personable. It was clear that he was very experienced and he was able to retrieve the snake in short order, avoiding access through the kitchen drywall ceiling below. If you have an issue with a drain I would highly recommend that you contact Drains by James.

Great experience with Drains by James for a frozen sewer line. The front office was helpful in…read moregetting an emergency repair setup for me. While the fix could not be completed on the emergency call as more specialized equipment was needed, they promptly returned to complete the job. "Say" and the rest of the crew were polite, professional and got the job done. Highly recommended.

Good service when they finally arrived. Showed up at 6:30 for a 2-4:00 appointment windowread more

Andrew was top flight. Worked quickly to diagnose and clear the drain. He was personable,…read moreprofessional and clearly knowledgeable. He explained in detail what had happened and why the clog formed. Also gave me instructions on how to prevent future problems. Because of him, I would use your service again and recommend Dash Drains to friends.

John Soucy was a blessing for my family! Purchasing a new home and needing to install a new septic…read moresystem in a timely manner before the weather gets bad was stressful. Coming from Boston we knew nothing about septic systems. From design to finish John was an absolute pleasure to work with! His knowledge and professionalism was amazing! Keeping us informed throughout every step he set our minds at ease! Not only did he do an amazing job installing the system but he left our yard looking better than when we had bought the home! You would think we hired a septic company and landscaper! I could not speak more highly of this man and his company! Thank you John

Do not hire broadway septic design for anything. The owner, John soucy, will quote and contract you…read morefor a septic at a price. Once he is done with the job he will claim he hit ledge and throw you a unpaid balance of a ridiculous amount way more than the original price. If you don't pay it he will keep his excavator in your property and deny you access into your home until you get the police involved to make him move it. I found out after the fact that he is well known around town as a thief and known for scamming people in this way. DO NOT HIRE !!!!!

The office mgr (June) sent Roberto out the same day to look at my first floor toilet! Roberto was…read morereally great, he utilized an auger which cleared a paper blockage. I received an approximate estimate by phone, which was precisely what I was charged! Another referral by Yelp! (ER Plumbing) was totally ridiculous and given to me without ANY facts or attempt to even "troubleshoot" a problem! I was presented with TWO Estimates; $2,021.00 OR $1,472.00 to "clear the main sewer line backing up into toilet" I would NEVER recommend ER Plumbing, this was a clear Rip-off.....beware!

following up on my previous review where I paid $800+ for a kitchen faucet and sink P trap install…read more I'm convinced they were hoping for another chunk of my money by intentionally ignoring a very bad shutoff hoping I would have them back to replace it. I would never let them past my threshold.

The worst, ruined my irrigation system and had the nerve to say I did not tell them. Did they fix…read morewhat they broke nope. Beware

We called Young Bros Well & Pump Co after noticing our old water tank was leaking. Bill sent…read moresomeone out the next morning to look into the situation. The tank was old and leaking. Bill gave us a fair price, and his technician came out to install the new tank the next morning. Overall great response time, fair price, and quality work!

Had a water heater replaced. During installation the heater was dropped and dented and there was a…read morefew inch long scratch on the wall. Not really a big deal, but none of this was mentioned and I had to figure it out myself and complained being concerned it would impact the life of the water heater (it probably doesn't). Was offered 100$ back and a one year extension to the warranty. I thought that was reasonable after being re-assured it wouldn't impact the life of the water heater. 5-6 years later it's leaking and we call up asking about the warranty and there is no memory of it. That's fine I guess. I don't think a total replacement for free is warranted here since the expected life really isn't that long anyways. This my story and I don't think it's a 5 star experience, but neither is it a 1 star experience. I assume they wouldn't work with me anymore anyways because no one likes difficult customers for some definition of difficult. That said If you need something done I think Skill Pro would indeed get it done.

On July 4th we found a puddle of water in our basement. It was coming from our kitchen faucet. I…read moreremembered seeing a good review for a plumber on Westford Neighborhood site. I called the plumber, Joe Green of Skill Pro Services 978-707-5922, and was able to talk to Joe that same day. He made arrangements via text to set up a date and time to replace our old faucet. We had isolated the problem so it was more of an inconvenience than an emergency (I'm sure Joe would have come out if it was a real emergency). We bought a new faucet and everything was ready to go for our appointment Monday July 7th. Joe was in touch with us every step of the way via texts. He arrived as scheduled, was friendly, professional, and very knowledgeable. Within an hour he replace the old for the new faucet. He checked all his work before leaving and left the kitchen neat and clean. Everything was and still is perfect. We will definitely keep his number handy should we need him for any future plumbing problems. Joe made everything easy and stress free. Thank you Joe. SKILL PRO SERVICES. 978-707-5922