1. H. A. Richard & Sons

    1. H. A. Richard & Sons

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    Salisbury, MA

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    H. A. Richard & Sons

    5.0 (1 review)
    Closed 7:00 am - 5:00 pm

    Services - H. A. Richard & Sons

    Snow removal

    Excavation

    Trench digging

    H. A. Richard & Sons Photos

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    11 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

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    Epping and Exeter Septic Service

    Epping and Exeter Septic Service

    3.3
    (12 reviews)

    This company is great. We had an emergency and they were at the house in Greenland within 30…read moreminutes of my call. Chris pumped the tank and helped to diagnose a bigger problem with the leach field that we will have to deal with in the spring. But he was very knowledgeable and explained everything in great detail. We will be calling them back when the snow melts to help is with our leach field problems. Thank you E&E.. great service. See you in a few months

    Requested a riser installed for easy access to tank to avoid the lawn being dug up when pumped each…read moreyear, since we have used them for pumping for 15 years now as a loyal customer. Explained this, was quoted verbally, charged upfront for the service (this came in handy for them later), service was completed, but installed several inches below ground level with no visible cover and they left. When calling to ask about this issue after the technician left, they stated I should have asked for a detailed quote upfront and had them scope/measure the depth onsite first, because the tank was at a depth where an above ground riser would have stuck 3 inches above ground. They said they "assumed it was the proper depth" when quoting me over the phone and not admitting their mistake- and even claimed they had explained this requirement upfront (which they did not). This is a clear example of taking advantage of the customer to get the job and trying to bait them into an upsell- because they tried to upsell me grading of the lawn to make the riser proper depth. Worst of all- they blamed me for their upfront quoting mistake. My only mistake was trusting them to quote/complete the service properly. Will not be doing business with them again since they charged for a service that has no value/did not accomplish what I requested.

    P A Wilkinson

    P A Wilkinson

    3.7
    (3 reviews)

    Had them fix the main line from my house to the septic tank. We didn't know it at the time but they…read morebroke the connecting pipe at the exit point of the house. Three days later and the house started to smell and of course my basement was flooded with human waste. I called them and the owner swore at me, called me a liar, and said he was sending someone over. His person came and confirmed that they broke the pipe (I have it recorded) and when I talked to the owner he swore at me again and said his guy was wrong and didn't know what he was talking about, but in the sake of customer service he would waive the $800 that it cost to do the pipe. Of course there was over $40,000 worth of damage to my finished basement and oh by the way they sent me a bill for their work shortly after. They are in the right business because they are full of crap and they stink at what they do.

    I usually use yelp to complain so this a first. PA…read moreWilkinson was probably the best contractor I have ever hired. I would bet they think I was a royal pain in the ass, and they would be right. They gave a reasonable estimate,showed up ready to work, listened to my rants and TOTALLY delivered what they promised. No, they delivered more! Paul led the charge by calming me down and insuring they would take care of me and my problem as if it was their own. Then they went to work digging. Machine and men. I could write more but let it suffice to say I would recommend these guys in a heartbeat. They are honest, know what they are doing and are incredibly ethical. All of which is not just rare but almost impossible to find. I forgot to add this is George Farnham, West Newbury MA

    Stewart's Septic Service

    Stewart's Septic Service

    3.7
    (3 reviews)

    We used Stewart's a few days ago for a back up we had in our basement. They were very helpful…read moreespecially with me being a little chaotic and not knowing what direction to move in to resolve our issue. I was going back and forth between them and a drain cleaner to come and deal with our issue. The staff at Stewart's advises me to have the plumber come because they were sure that it was an interior issue (very honest as they were advising me properly but also advising a different service first before their emergency call). The drain cleaner I spoke with was hesitant to come out and had me bring septic first. Rudi from Stewart's was at our house within an hour, located and dug our our septic access quickly, and pumped our tank which was not at an unusual level.. he had me flush the toilet to see if the water came into the tank and just as they thought it was an interior issue.. BUT Rudi told me if I could plug the pipe where water was coming into my basement that the toilet flushing should push out whatever was blocking the pipes still. He waited patiently while I duct taped the pipe closed (good old duct tape!) and boom.. out came what was probably an entire roll of toilet paper that my daughter flushed.. although I did not need to have my septic tank pumped necessarily now I know what timeline I can use, and they saved me a good amount of money I'm having to have a plumber come out in addition to the septic pump. The customer service was fantastic between Kathy in the office and Rudi coming to work at our home. I will not use anybody else!

    Purchased a home 3 years ago. Title V was done by this company . Just found out that they failed to…read morecheck the D Box. It's completely rotted! Owner is pleading ignorance. Not even willing to work with me. I'm now on the hook for $5000. Do not be deceived by them !!

    H. A. Richard & Sons - septicservices - Updated July 2026

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