Incredibly great service from Stef and Peter trying to get us a torque wrench at a discounted rateread more

Good help is hard to find and even harder to keep. Loyal customers are easily lost with bad…read moreservice. Olivia could use some training in customer service. "Please", "thank you", a smile and eye contact go a long way. A customer should never be treated like a nuisance in a customer service industry. I like shopping at Ace, but if I ever have such rude service again I will be hard pressed to go back. Additionally, I looked up the store and called this morning to ask about certain items being in stock. The lady I spoke with, I did not get her name, was rude when I mentioned that maps lists the store as "permanently closed". If this was my store I would want to know so I could fix the problem. She snapped at me, "there is nothing they can do" and promptly ended the call. No one at the store has ever been so rude before, I'm not sure what's going on now. Hopefully they turn this around.

Great selection of essential equipment and knowledgeable staff who are very friendly and helpfulread more

Solid sporting goods shop with skis, ski boots, climbing gear, and rafting/kayaking supplies. Best…read morebackcountry ski shop in the vail valley with great boot fitting and the DPS lifetime ski wax system.

Way too overpriced. Gear is sold at brand new prices even if it is visibly worn out. Not worth the…read moretrip!

Excellent gear and excellent customer service, all at a fair price. The best place to shop…read moreconsignment sporting goods in Glenwood Springs, Colorado

Rarely do I post a negative review. It's hard being a business owner. For this situation I make an…read more exception. We have shopped her for over fifteen years. At first a as a frequent visitor and now as a part time resident of Vail Valley. Last week we stopped in and I bought a pair of hiking boots and my wife picked up a few things. Without looking closely at them except for size we walked out. Once home the $80.00 sweater had a spot on it. (Inexpensive item but it was cute). When we tried to return it exchange the young salesman with a beard said my wife had worn it even though it had the tag still on it. He clearly stated she was a liar and nothing could be done. We emailed the owners Mike and Mary who know my wife by sight when they see her. No response so far. You decide if you want to shop at a store where the young employees are so poorly trained that they insult their customers. After many years and thousands of dollars, we will shop at home or on line for the things that we use to go out of our way to support local business. We will never set foot in this store again. Good bye Ptarmigan, hello Amazon!

This is a great outdoor sporting goods shop. Nice shoes, boots, clothing, and camping gear. Fair…read moreprices and a helpful staff.

I had a great experience working with Jared. He responded quickly to my initial inquiry and was…read moreincredibly accommodating throughout the entire process. From the start, he was kind, patient, and took the time to clearly explain each step, which really helped ease any concerns or uncertainty I had. What stood out most was his transparency and fairness. I felt confident that I was being offered a fair price, and there was no pressure at any point. The entire experience was smooth, professional, and reassuring. I would absolutely recommend Jared to anyone looking for a trustworthy and knowledgeable gold buyer.

Interesting process where the buyer explained in detail exactly how he determined the value of the…read morepieces. Overall, it was a very pleasant experience (and he let our dog join us too!).

My husband did a guided float trip with VVA yesterday down the Eagle River. He had a great time and…read morecaught 10-12 fish which were immediately released. He really appreciated the ability to catch so many varieties of trout on a sunny day in Colorado.

I went fly fishing for the first time today with my husband and guided by John Martin. John took us…read moreto a beautiful location along Eagle River. John is highly knowledgeable but very humble and easy going. He was equally patient and kind, and a true pleasure to spend the morning with. Highly recommend!

Very cool store, was treated very nicely and helped with whatever questions I had. Got a skull ring…read morefor a good price too.

Amanda was great! Super helpful but not too much so! Sometimes stores like this can be overwhelming…read morebut in here they have good explanations of what you're looking at on almost every item. I was blown away by how thorough they were with their information. We got some really cool rocks and gems for $10 altogether.

I feel like I had a gd and informative conversation with the owner! Thank you!! I'll go back to…read moresell or to buy!!

Great place to stop in and check if you're looking for old cameras, instruments, or hunting…read morematerials -- or just wanting to look around. The owner was incredibly kind and has the sweetest dog! Prices are a tad high, but not more than you'd expect.