After more than 30 years in our home, we decided to replace all the windows. I contacted and got…read moreestimates from three companies. Two were "Big Box Stores," and the third was The Window Source. The Window Source estimate was considerably lower and the window quality and warranty was equal to or better than the Big Box Stores. So we took a chance. I'm pleased to say, they delivered as promised and beyond! We are extremely pleased and give The Window Source our highest recommendation. We also found the office staff courteous, helpful and professional.

I called to make an appointment for someone to come out and give me a quote to replace my windows,…read moreand although it was a week or more out, I was hopeful. The salesman Adrian Salazar called me the morning of the appointment to make sure I was still wanting him to come out, which I always appreciate a heads-up. And of course I was, I had lots of bugs coming in through the old original windows in my house I had recently moved into. Adrian was very personable, and full of information that I was seeking, in order to make sure all my needs were met. He quickly measured and gave me an estimate (at my urging because of those bugs!) I didn't even need to think about it, the product looked amazing, and with SO many choices. I loved the aluminum "capping" in a choice of colors for the exterior, with the interior being nice and white. I might point out that I got the 9000 series because the glass area size is greater, with a thinner vinyl frame, and I want all the glass I can get for that natural light! Adrian warned me that the email with the timeframe would be way out in the future, but it wouldn't really be that long. To say the least, when I got a phone call from Eric Rice the Project Manager saying my windows were ready, I was in shock! It had only been 25 days since that appointment with Adrian! And better yet, Eric asked if I could have them come the next day "or is that too short of notice?", my answer was a resounding not too short of notice, but yes, please. I might add that Eric also answered my myriad of questions because I wanted to make sure I had the house completely ready to get those windows installed. The next morning Marcelo and his crew started right away and knocked it out, working the entire day, even through the rain. And the results are wonderful. I absolutely love the aluminum capping which they form to the exact profile of your window trim, complete with mitered corners. They also use matching colored caulk, so that the gorgeous trim is seamless. Another great thing about these windows is the locking mechanisms on them, since they are low-profile and have a smooth feel to them. These 9000 series windows also have super smooth operating lifts in the sides, so they're easy to raise and lower both sashes and they also both tilt-in for cleaning. I only have wonderful things to say about this company and have never had such a positive experience with any type of home repair or renovation company.

We could not be any happier with UWD of Atlanta. We always get 3 quotes for any major renovation…read moreand their quote saved us over 10k from the next closest estimate. Charlie showed us different options of things that we could do to save money without changing the footprint. Eugeniy kept us informed on the timeline as the windows were being made and then as the installation crew were installing. The installation crew were very tidy, professional and had all 32 windows installed in 2 days. Eugeniy stopped by to inspect the work. Completely seamless for us and by far our easiest home renovation project. I highly recommend Universal Windows Direct Of Atlanta.

I had a fantastic experience working with Universal Windows Direct. We had six windows to replace…read more(which met their minimum) and the owner Eugeniy responded to my Yelp request quickly, scheduled my consultation for the same week, and was responsive through every step. The sales person Charlie met with me and took the appropriate measurements, was respectful of my time, and gave us plenty of options. Their professionalism was what sold me on the company--they were not trying to upsell me, or overcharge like other companies would (one other company gave us a 3 hour sales pitch and quoted 20k for the same six windows). Universal gave us a reasonable price and didn't take up unnecessary time. Eugeniy personally ordered the windows to the custom measurements, and when they arrived he brought one to store so that it wouldn't be damaged in transit. He had recommended that we install a new window in our exit door and it was the right call--that entire area looks much improved! The installers were prompt, professional, and the end result was clean, precise, and expertly done. Eugeniy himself came to check the quality of their work and made sure it was done to his standard before receiving the final payment. It is difficult to know who to trust with these projects--if you're looking for knowledgeable professionals who will meet your budgetary and time constraints, with great communication this is the company you want to go with. We will definitely be back in the future for other windows in our home!

Gave personal check to NG for 50% of expensive front door project on November 10, with scheduled…read moredelivery of components on week of Nov 27. Later initiated and signed separate order to purchase additional lockset for back door to ensure same cylinder keying. Received text and email messages on December 9 and December 11 that project is now on hold and that my action is required. On Dec 10 I scheduled installation dates with NG but salesman is no longer in loop and no NG project manager or specific contact person has been identified. Today called NG back again but nobody can explain why project is on hold again. Hopefully project will be completed soon and everything will progress OK. Not a warm feeling that all is well.

My husband and I are very impressed with the quality of the door unit and the customer service was…read moreexcellent. Daniel was wonderful explaining the various doors that were available. and provided clear explanations to our questions. We would highly recommended them to anyone requiring windows and doors.

Wanted frameless shower installed. Called got voice mail waited most of the day for a return call…read more When they did call the conversation was not as professional as I would expect but to clincher was the lack of commitment on scheduling. "We are very busy so I can't tell you when we can give you a quote or how long it would be before we could install". I called a larger company, they came out gave a great price and scheduled us for two weeks out. Only because we couldn't be here next week. I'm sure kemp is a great company and must be very busy. I wanted to use local company but they appear to be too busy to want our business.

Had broken oval in front door and one side of French door shattered during flooring install…read more Received prompt response from inquiry. Reasonably priced quote for both projects. Professional installation. Cleaned up during and after install. Great communication! Showed up when expected, completed on time and didn't cost more than quote. Completely positive experience. I would highly recommend Richard Kemp and Kemp Glass Shop for your home repairs.

We needed to replace our front door and wanted to go to a double. Jack came out, measured, showed…read moreus our options and within a few days had our quote. He not only had the best price of the 5 we got quotes from, he was able to get us EXACTLY what we wanted. We didn't have to make concessions. So we decided to order with Jack, and are so glad we did. The door is gorgeous, excellent quality. We had a hiccup with the ordering, but it was all fine, we had time to wait and had some scheduling issues anyway. When the door was ready, Jack and his crew arrived on time. They removed the old door and installed the new door within 3 hours. The workspace was meticulously clean when they finished. I would recommend Jack for all window and door replacements.

Top-notch, small business cares about the customers, delivers quality work, at very fair prices,…read moredon't go to any big bucks window retailer, as they will just rip you off.

Dwight Rutledge was great in his options for windows. Pricing was upfront with none of the BS of…read morespecial pricing if you decide today. The installers were great. Cleaned up after themselves and highly proficient. Highly recommend this company. RPPascual

I can't say enough about this company! Dwight is very helpful and direct with no long sales pitch…read moreor waste of time. Rod And Daniel were very professional with the installation and cleaned up all debris. if you are looking to improve your home this is the company to call!

Excellent service and pricing. On time and quality of work…read moreand products are great. Highly recommended. I have used North Metro Glass for over 5 years RD and Jeremy are always professional and easy to communicate with while in the home. They are respectful of your property. Marty , the owner, is prompt in returning calls and text and setting up appointment dates and times. Extremely reliable service. If you are considering or comparing quality, price, and professionalism than look no further for North Metro Glass is the place you need to trust!

Replaced two windows and they did a fantastic job. Took their time to not damage anything. Great…read morejob and would recommend to anyone looking to replace window glass in your home

Though it past few month since I moved , I own McNail Brothers a big deal …read more I was in process of selling my house and had 2 days to submit report that my roof is fine . It was August and very busy time for roofing businesses . I made dozens calls no success . Stress was enormous; single woman was selling the house , moving out of state for new job at West Coast etc . If I would not proof that my roof is totally fine the deal would fall a part or cost me a lot . Frank McNail was so understanding and responsive that literally squeeze me in their tight schedule to inspect roof of my house . Heat was unbearable especially on roof . Frank sent me report same day ! Thank you , McNail Brothers from the bottom of my heart . If you want professional with high sense responsibility, and good people to work on your house call McNail Brothers .

I was referred to the McNail Brothers about two months ago and have been working with them ever…read moresince. From the very first meeting to the second, third and fourth they have been very considerate with my busy schedule, as well as professional and had excellent follow through. I would recommend McNail Brothers for any of your roofing, gutter and exterior home needs.